---
description: Compare Zoho CRM vs Referral Factory and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Referral Factory Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Referral Factory](https://www.getapp.sg/compare/9908/2048207/zoho-crm/vs/referral-factory)

# Compare Zoho CRM vs Referral Factory

Canonical: https://www.getapp.sg/compare/9908/2048207/zoho-crm/vs/referral-factory

> Detailed comparison between Zoho CRM and Referral Factory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Referral Factory |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 6993 | 162 |
| **Starting Price** | US$14.00 | US$200.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Segmentation
- Customizable Reports
- Dashboard
- Email Templates
- Engagement Tracking
- Gamification
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Marketing
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Social Media Integration
- Template Management

### Referral Factory

- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Segmentation
- Customizable Reports
- Dashboard
- Email Templates
- Engagement Tracking
- Gamification
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Marketing
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Social Media Integration
- Template Management

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View Referral Factory Profile](https://www.getapp.sg/software/2048207/referral-factory)
- [View Original Comparison](https://www.getapp.sg/compare/9908/2048207/zoho-crm/vs/referral-factory)

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