---
description: Compare Zoho CRM vs Braze and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Braze Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Braze](https://www.getapp.sg/compare/9908/2052401/zoho-crm/vs/appboy)

# Compare Zoho CRM vs Braze

Canonical: https://www.getapp.sg/compare/9908/2052401/zoho-crm/vs/appboy

> Detailed comparison between Zoho CRM and Braze. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Braze |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 7002 | 168 |
| **Starting Price** | US$14.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Campaign Planning
- Content Management
- Customizable CTAs
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Segmentation
- Social Marketing
- Survey/Poll Management
- Website Visitor Tracking

### Braze

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Campaign Planning
- Content Management
- Customizable CTAs
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Segmentation
- Social Marketing
- Survey/Poll Management
- Website Visitor Tracking

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View Braze Profile](https://www.getapp.sg/software/2052401/appboy)
- [View Original Comparison](https://www.getapp.sg/compare/9908/2052401/zoho-crm/vs/appboy)

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