---
description: Compare Zoho CRM vs Substrata Q and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Substrata Q Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Substrata Q](https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q)

# Compare Zoho CRM vs Substrata Q

Canonical: https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q

> Detailed comparison between Zoho CRM and Substrata Q. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Substrata Q |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 6973 | 166 |
| **Starting Price** | US$14.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zoho CRM

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Contact Database
- Contact Management
- Dashboard
- Deal Management
- Email Management
- For Sales Teams/Organizations
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Workflow Management

### Substrata Q

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Contact Database
- Contact Management
- Dashboard
- Deal Management
- Email Management
- For Sales Teams/Organizations
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View Substrata Q Profile](https://www.getapp.sg/software/2061029/substrata-q)
- [View Original Comparison](https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs Substrata Q Comparison | GetApp Singapore 2026","description":"Compare Zoho CRM vs Substrata Q and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q","about":[{"@id":"https://www.getapp.sg/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.sg/software/2061029/substrata-q#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.sg/software/9908/zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/9908/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6973,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Substrata Q","description":"Q is a powerful email intelligence solution for B2B dealmakers. It relies on a cutting-edge social signal processing AI to analyze implicit meaning (subtext), true sentiment and power dynamics. \n\nSocial Signal Processing (SSP) is an exciting new field spanning computer science, social science and behavioral psychology using deep models trained on massive amounts of multimodal data to make sense of our verbal and nonverbal communication patterns in high-stake and conflict-rich situations.\n\nSubstrata Q (trained on tens of millions of data points) uses social signal processing AI to figure out where your prospects really stand, and helps you make better decisions in real time to optimize your chances of winning the deal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ddd281ab-53ba-45dd-9cdf-f1232582ada4.png","url":"https://www.getapp.sg/software/2061029/substrata-q","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2061029/substrata-q#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":166,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Zoho CRM vs Substrata Q","position":3,"item":"https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/9908/2061029/zoho-crm/vs/substrata-q#breadcrumblist"}]}
</script>
