---
description: Compare Zoho CRM vs CallRail and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs CallRail Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> CallRail](https://www.getapp.sg/compare/9908/90860/zoho-crm/vs/callrail)

# Compare Zoho CRM vs CallRail

Canonical: https://www.getapp.sg/compare/9908/90860/zoho-crm/vs/callrail

> Detailed comparison between Zoho CRM and CallRail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | CallRail |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6974 | 173 |
| **Starting Price** | US$14.00 | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Activity Tracking
- Chat/Messaging
- Customizable Reports
- Dashboard
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Source Tracking
- Web Forms
- Workflow Management

### CallRail

- API
- Activity Tracking
- Chat/Messaging
- Customizable Reports
- Dashboard
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Source Tracking
- Web Forms
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.sg/software/9908/zoho-crm)
- [View CallRail Profile](https://www.getapp.sg/software/90860/callrail)
- [View Original Comparison](https://www.getapp.sg/compare/9908/90860/zoho-crm/vs/callrail)

-----

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