---
description: Compare Zoho Assist vs DeskOne and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Assist vs DeskOne Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Zoho Assist \<span\>vs\</span\> DeskOne](https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone)

# Compare Zoho Assist vs DeskOne

Canonical: https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone

> Detailed comparison between Zoho Assist and DeskOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Assist | DeskOne |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1374 | 0 |
| **Starting Price** | ₹480.00 | US$40.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Zoho Assist

- API
- Customizable Reports
- Dashboard
- For MSPs
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Video Chat
- Video Conferencing

### DeskOne

- API
- Email Management
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Zoho Assist Profile](https://www.getapp.sg/software/9913/zoho-assist)
- [View DeskOne Profile](https://www.getapp.sg/software/2051590/deskone)
- [View Original Comparison](https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho Assist vs DeskOne Comparison | GetApp Singapore 2026","description":"Compare Zoho Assist vs DeskOne and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone","about":[{"@id":"https://www.getapp.sg/software/9913/zoho-assist#software"},{"@id":"https://www.getapp.sg/software/2051590/deskone#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone#breadcrumblist"},"@id":"https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Zoho Assist","description":"Zoho Assist is a instant remote support software for customer support. The cloud-based platform allows users to access the remote desktop of their customers, share screens, or manage unattended computers in order to aid with IT, MSP, or general customer issues. Zoho Assist is a one-stop solution for remote support, screen sharing, and remote access. \n\nFeatures of the Zoho Assist platform include the ability to provide on-demand remote support to clients, gain unattended remote access, transfer files, carry out voice and video chat, reboot and reconnect remote computer systems, and provide suport across multiple monitors. Through remote desktop connection, support staff are able to troubleshoot issues on remote PCs, laptops, mobile devices, and servers.\n\nZoho Assist requires no prior installation of any software and can be run entirely in a web browser. It's crafted for outsourced and MSP IT support, customer support, and IT help desks. Zoho Assist supports all major operating systems and works well with firewalls and proxies. The Zoho Assist mobile app allows users to carry out a remote session from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.sg/software/9913/zoho-assist","@id":"https://www.getapp.sg/software/9913/zoho-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"DeskOne","description":"DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation. It improves the internal and external process of customer service and manages the needs, requirements, and incidents of a department or company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f30ef71-8d72-4dd3-9c9c-7d85042278f1.png","url":"https://www.getapp.sg/software/2051590/deskone","@id":"https://www.getapp.sg/software/2051590/deskone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Work Software","position":2,"item":"/directory/1699/remote-work/software","@type":"ListItem"},{"name":"Zoho Assist vs DeskOne","position":3,"item":"https://www.getapp.sg/compare/9913/2051590/zoho-assist/vs/deskone","@type":"ListItem"}]}]}
</script>