Customer Satisfaction Software

SurveyMonkey CX
  34
NPS solution for flexible data collection & analysis
Podium
  79
Review management, reputation software, feedback & webchat
SightMill
  4
Net Promoter Score (NPS) survey platform
Nextiva
  203
Simplifying Business Communication
Simplesat
  57
Simple customer satisfaction surveys for SMBs
NiceJob
  55
Reputation management with reviews, social & SEO tools
Yotpo
  159
Reviews & customer content marketing
BirdEye
  241
Online reputation management
Genesys PureCloud
  78
Mobile optimized cloud call center with multichannel routing
GetMoreReviews
  73
Review generation & reputation monitoring tool
Pxida
Customer experience and survey solution for SMBs
Key Survey
  38
Cloud based and on premise survey software
Broadly
  101
Online review & reputation management for small businesses
CloudTalk
  32
Cloud-based call center software for sales and support teams
SurveyLegend
  186
Mobile-friendly survey management platform
Zendesk
  2102
Cloud customer service software
123FormBuilder
  83
Web forms: as easy as 1-2-3!
ReviewTrackers
  54
Review monitoring software for multi-location businesses
Spark Chart
  41
Survey software for business consultants and leaders
Skilljar
  14
LMS for Customer and Partner Training
Intouch Insight
  10
Solutions for improving CX operational performance
ServiceGuru Kiosk
  7
Kiosk solution for customer service feedback collection
Kilterly
  4
Customer Success Software
Preferrd
  1
Professional reviews management with full Google integration
Grade.us
  156
Review marketing and management platform, white-labeled for agencies and SEOs
Reputology
  47
Review management for Google, Facebook and more
Qualtrics
  283
Experience management platform
Nicereply
  252
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Typeform
  244
Make data collection an experience with custom forms
Hotjar
  222
Gain insights & feedback through website & mobile analytics
Feedier
  115
Gamified customer engagement & feedback collection tool
AskNicely
  98
Collect real-time customer feedback using the NPS framework
Preferred Patron Loyalty
  77
Loyalty marketing and gift card management
Tidio
  73
Communicator for businesses. live chat, messenger and email
QuickTapSurvey
  68
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
UserVoice
  50
Build better products with intelligent product feedback
xSellco Helpdesk
  41
The only purpose built e‑commerce help desk
Swell CX
  40
Cloud-based customer experience management platform
Praiseworthy
  38
Employee recognition & individual feedback management
GetFeedback
  37
Send better surveys. Collect better feedback.
SmileBack
  26
CSAT survey for happier customers and employees
Survicate
  24
The fastest way to collect feedback from customers
Gainsight
  23
Customer Success Platform
zenloop
  23
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
ClickDesk
  18
Live chat for customer support
Wix Answers
  18
Online help desk & customer support software built by Wix
Delighted
  17
Multi-channel customer feedback collection with NPS scoring
Starred
  15
Customer feedback solution
CloudCherry
  13
Don't Just Satisfy, DELIGHT
elevio
  12
Self-service support & customer education platform
Totango
  11
Accelerate Revenues with Customer Engagement Management
Salesmachine
  9
Realtime customer scoring platform
Clarabridge CX Social
  8
Customer Engagement & Insights for Social Brands
Customer Thermometer
  8
The one click email customer satisfaction survey - feedback when you need it
ReviewSpreader
  8
A simple solution for online reviews
Helprace
  6
All-in-one customer service solution
Zonka Feedback
  6
Multi-channel survey & feedback platform
Qualaroo
  5
Customer insight surveys and analysis
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
RepuGen
  5
Healthcare reputation & review management software
Promoter.io
  5
Net Promoter Score & customer experience management software
Socialsuite
  4
Impact measurement with measured outcomes
AppFollow
  4
App store optimization and review management solution
MyFeelBack
  3
Turn customer feedback into business opportunities
Canny
  3
Customer feedback & feature request management
Promoter Ninja
  3
Send Net Promoter Score (NPS) surveys to customers
QUALITYWEB 360
  3
Organize documents & information according to IS0 9001
ServiceDock
  3
Customer experience management for retail & service chains
MaritzCX
  2
Customer experience management with data collection & reports
MindTouch
  1
Self-service customer success & knowledge base platform
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
SatisMeter
  1
In-app feedback platform for collecting NPS data
Incogneato
  1
Customer satisfaction & feedback collection tool
WizVille
  1
All-in-one customer feedback management platform
Dimelo
  1
Unified management tool for customer service conversations
iperceptions
A global leader in Voice of the Customer (VoC) solutions
SimpleFeedback
Cloud-based customer engagement application
The IdeaWall
Forum-based customer feedback collection & prioritization
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Q One
All-in-one market research & consumer insight platform
Instant eXperience
Customer experience management software
Critizr
Customer feedback collection & analysis platform for retail