---
description: Top Customer Communications Management Software. See our list of software along with the most detailed information that can help business users in Singapore. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.sg/directory/1139/customer-communications-management/software

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## Products

1. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3414 reviews) — Online helpdesk system and customer service software
3. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16351 reviews) — Real-time customer communications management software
4. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6413 reviews) — Cloud-based mobile and desktop messaging app for all devices
5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
6. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4059 reviews) — Mobile messaging platform
7. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Cloud-based CRM solution for salespeople
8. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1778 reviews) — Multichannel Help Desk Solution with Powerful AI Features
9. [Keap](https://www.getapp.sg/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
10. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
11. [Intercom](https://www.getapp.sg/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
12. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (989 reviews) — All in one business management workspace
13. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) — Pipeline-centric CRM system for small businesses
14. [HoneyBook](https://www.getapp.sg/software/108739/honeybook) — 4.7/5 (680 reviews) — Client management for freelancers \&amp; SMBs
15. [Weave](https://www.getapp.sg/software/121867/weave) — 4.3/5 (669 reviews) — Customer communication and appointment scheduling solution
16. [Lime Connect](https://www.getapp.sg/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
17. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
18. [NiCE CXone](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
19. [Podium](https://www.getapp.sg/software/109297/podium) — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
20. [Thryv](https://www.getapp.sg/software/113901/thryv) — 4.2/5 (514 reviews) — AI-powered software built for small business growth.
21. [FieldPulse](https://www.getapp.sg/software/105687/fieldpulse) — 4.6/5 (432 reviews) — Cloud-based field service management software
22. [Zenvia Customer Cloud](https://www.getapp.sg/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
23. [Smartsupp](https://www.getapp.sg/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
24. [Broadly](https://www.getapp.sg/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \&amp; reputation management for small businesses
25. [ZoomInfo Sales](https://www.getapp.sg/software/174487/zoominfo) — 4.1/5 (318 reviews) — Lead generation and buyer intent data for B2B organizations

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Next: [Next page](https://www.getapp.sg/directory/1139/customer-communications-management/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.sg/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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