---
description: Top Customer Communications Management Software. See our list of software along with the most detailed information that can help business users in Singapore. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.sg/directory/1139/customer-communications-management/software

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## Products

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
2. [Qiscus](https://www.getapp.sg/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
3. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16444 reviews) — Real-time customer communications management software
4. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6433 reviews) — Cloud-based mobile and desktop messaging app for all devices
5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
6. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4063 reviews) — Mobile messaging platform
7. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
8. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
9. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Keap](https://www.getapp.sg/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
11. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
12. [Intercom](https://www.getapp.sg/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
13. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (1001 reviews) — All in one business management workspace
14. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) — The easiest small business CRM, now enhanced with AI.
15. [HoneyBook](https://www.getapp.sg/software/108739/honeybook) — 4.7/5 (686 reviews) — Client management for freelancers \&amp; SMBs
16. [Weave](https://www.getapp.sg/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
17. [Lime Connect](https://www.getapp.sg/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes
18. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [NiCE CXone](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Thryv](https://www.getapp.sg/software/113901/thryv) — 4.2/5 (535 reviews) — AI-powered software built for small business growth.
21. [Podium](https://www.getapp.sg/software/109297/podium) — 4.3/5 (526 reviews) — AI-enabled lead management and conversion platform
22. [FieldPulse](https://www.getapp.sg/software/105687/fieldpulse) — 4.6/5 (490 reviews) — Cloud-based field service management software
23. [Zenvia Customer Cloud](https://www.getapp.sg/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
24. [Smartsupp](https://www.getapp.sg/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
25. [Broadly](https://www.getapp.sg/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \&amp; reputation management for small businesses

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## Related Categories

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.sg/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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