Incident Management Software

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Resolver's Incident Management Software is a complete solution for responding to, reporting on, and investigating incidents. Standardized incident capture and powerful reporting allows you to quickly understand what's happening and why. Manage resources, minimize impact and prevent incidents. Read more about Resolver

Swimlane is a security orchestration, automation, and response (SOAR) platform designed to help businesses in banking, healthcare, insurance, energy, retail, and other industries manage alerts and automate incident response processes by collecting security data from various sources. The platform exposes false positives and lets supervisors map... Read more about Swimlane

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack

Workday HCM is a cloud-based human resources solution that helps businesses streamline workforce planning, talent management, employee engagement, and payroll processes. Read more about Workday HCM

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

Datadog Incident Management enables DevOps teams and SREs to more effectively manage their incident response workflows from start to finish, saving time and frustration when it matters most. Read more about Datadog

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations. Read more about PagerDuty

Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring. Read more about Splunk Enterprise

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus

Equip your frontline with an inspection solution that they can learn in minutes, so you can manage operations from wherever you are. iAuditor is used to conduct over 1 million inspections per month across all industries for safety, quality control, and operations. Read more about iAuditor

New Relic One is the all-in-one web and mobile application performance management provider for the cloud and the datacenter. It provides code-level diagnostics for production apps deployed on several infrastructures. It has a SaaS platform that enables its partners to build plugins using open API's. Read more about New Relic

Zoho Creator is a web-based, all-in-one low-code application platform that lets everyone build custom mobile-ready business apps without any prior technical knowledge. Currently, 13,000+ customers have built 6 million+ applications on Zoho Creator, a testimony to the power of the platform. Read more about Zoho Creator

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Read more about xMatters

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident. Read more about OpsGenie

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure Read more about Site24x7

AlertMedia is a cloud-based mass notification platform and emergency safety solution providing multi-channel and two-way messaging, integrated crisis monitoring and data-driven reporting capabilities for those organizations requiring communication with employees and associates during critical events Read more about AlertMedia

Rave Alert is the leading FedRAMP-authorized mass notification system to inform and notify the people you protect and/or care about. Read more about Rave Alert

Teramind is an employee monitoring, insider threats detection and data loss prevention solution. Track all activity and productivity of employees, privileged users, remote workers to prevent IP and data leaks. Monitor your employees from your phone and tablet with Teramind Android App. Read more about Teramind

Cority offers enterprise level companies a web-based environment, health, safety and quality management software solution to enhance environmental sustainability, occupational health, safety and quality. Read more about Cority

ContentKing is a real-time SEO auditing and monitoring platform that provides you with full-situational awareness so you can improve and maintain visibility. With 24/7 Monitoring and Alerting, you’ll have the most up-to-date insights on your SEO performance without needing to waiting for a crawl. Read more about ContentKing

Freshstatus is the new standard for incident communication.Freshstatus enables businesses to communicate incidents & scheduled maintenances with their customers in real time. Communicate with customers with real-time email & twitter notifications, showcase reliability with historical uptime Read more about Freshstatus

Safesite is a cloud-based safety management system designed to help real estate and construction businesses record safety issues and conduct inspections at high-risk sites. Key features include auditing, performance monitoring, document management, analytics, and incident reporting. Read more about Safesite

Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational excellence, and enhance business productivity. Read more about Intellect QMS

#1 Incident Management System. Simple for workers to use and managers to customize, on any device. Easy to access, enter and report incident data in real time. A platform with end-to-end functionality with out-of-the-box templates or build your own to match requirements. Try now. Read more about HSI Donesafe

The efficient way to improve quality, safety, operational standards & compliance. Read more about GoAudits

Pirani Riskment Suite is a compliance management suite designed to help businesses control and streamline risk processes related to corporate governance. It offers various modules such as Pirani Risk ORM, Pirani Event View, Pirani Reporting, Pirani Planning, Pirani Metrics, and more. Read more about Pirani

Dotcom-Monitor instantly alerts you when your website has problems. Detailed diagnostics enable you to take quick corrective action and see troubling trends, bottlenecks and intermittent issues clearly. We monitor externally, from the end user's perspective, ensuring your website and web applications perform properly 24x7. Read more about Dotcom-Monitor

A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring. Read more about Panopta

Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans. Read more about Onspring

A push notification solution for organizations with features for multiple department communication, multi device integration, and more. Read more about Regroup Mass Notification

New generation incident management software designed for loss run reporting, metrics, & notifications to streamline management. Read more about A1 Tracker

Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. Read more about Wooqer

Tandem is a security and compliance solution designed to help small to large financial institutions manage audits, business continuity planning, compliance, risk assessment, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs. Read more about Tandem Software

Engage staff to participate in health and safety record incidents in minutes. Give employees and partners the tools to easily report, document and investigate EHS incidents. Streamline incident reporting and manage investigations. Quickly create customised and localised incident templates. Read more about EcoOnline Platform

HammerTech empowers Owners, Engineers, and Contractors with centralized safety, and daily jobsite field management in one platform - improving productivity up to 32%. Connect jobsites to the office. Eliminate paper and spreadsheets resulting in increased job profits and seamless collaboration. Read more about HammerTech

TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk

Collaborative & user friendly approach to implement & maintain ISO 9001 compliance through a complete ISO 9001 software Read more about Effivity

Respond to issues and incidents more effectively. The purpose of an incident management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations. WorkClout ensures that the agreed levels of service quality are maintained. Read more about WorkClout

Fusion Framework System is a cloud-based platform for managing risk and resilience programs. The platform helps organizations understand how their business works, how it breaks, and how to put it back together. Read more about Fusion Framework System

ConnectWise SIEM is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks & connected devices via a unified portal. Read more about ConnectWise SIEM

Salus Pro is a safety management platform that offers digital documentation, communications, and tracking of employees exposed to hazardous environments. Features include a dashboard, calendars, site statistics, deliveries, worker profiles, and real time hazard and incident reporting. Read more about SALUS

With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market. Read more about OnPage Incident Management System

ilert is a website monitoring software designed to help businesses manage uptime monitoring and incident escalations on a centralized platform. Administrators can set up custom rules to receive escalation alerts via SMS and voice messages based on the priority of incidents. Read more about iLert

GRC Toolbox is a web-based software solution for governance, risk, compliance (GRC). Companies and organizations around the world rely on GRC Toolbox to successfully manage risks, monitor controls, manage policies and contracts. Read more about GRC Toolbox

FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline. Read more about FORM OpX

Better Uptime is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Read more about Better Uptime

The new VelocityEHS Accelerate® Platform simplifies tracking all types of Incidents, manage corrective actions, report & analyze, giving you the flexibility to control every aspect of incident management anywhere, anytime with its robust workplace Incident Management Software Solution. Read more about VelocityEHS