---
description: Discover the most popular Free Customer Journey Mapping Tools tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Journey Mapping Tools Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free Customer Journey Mapping Tools](https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software)

# Customer Journey Mapping Tools

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## Products

1. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (7003 reviews) — Customer relationship management solution
2. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Cloud-based CRM solution for salespeople
3. [Marketo Engage](https://www.getapp.sg/software/990/marketo-lead-management) — 4.3/5 (716 reviews) — AI-powered marketing automation platform
4. [Hotjar](https://www.getapp.sg/software/101789/hotjar) — 4.6/5 (545 reviews) — Digital experience insights for any business selling online
5. [Lucidspark](https://www.getapp.sg/software/2034855/lucidspark) — 4.7/5 (385 reviews) — Virtual whiteboard solution for team collaboration
6. [Lucky Orange](https://www.getapp.sg/software/112955/lucky-orange) — 4.7/5 (268 reviews) — All-in-one conversion optimization suite for website owners
7. [Similarweb](https://www.getapp.sg/software/100382/similarweb-pro) — 4.6/5 (261 reviews) — Cloud-based digital intelligence platform for all sizes
8. [XM for Customer Experience](https://www.getapp.sg/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
9. [Pendo](https://www.getapp.sg/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Product usage \& behavior data capture
10. [CardBoard](https://www.getapp.sg/software/113639/cardboard) — 4.2/5 (170 reviews) — Web-based collaborative user story and journey mapping tool
11. [Smartlook](https://www.getapp.sg/software/108697/smartlook) — 4.7/5 (136 reviews) — Qualitative analytics for websites and mobile apps
12. [Mural](https://www.getapp.sg/software/123863/mural) — 4.5/5 (136 reviews) — Teamwork feels like less work with Mural.
13. [Contentsquare](https://www.getapp.sg/software/133403/contentsquare) — 4.8/5 (124 reviews) — \#1 Digital Experience Analytics Leader for Enterprise Brands
14. [SurveySparrow](https://www.getapp.sg/software/111349/surveysparrow) — 4.4/5 (123 reviews) — Cloud-based omnichannel experience management platform
15. [Mouseflow](https://www.getapp.sg/software/91246/mouseflow) — 4.7/5 (122 reviews) — Heatmaps, Session Replay, Funnels, Form analytics and more
16. [Ortto](https://www.getapp.sg/software/100396/autopilot) — 4.6/5 (113 reviews) — Build journeys that drive revenue.
17. [UXPressia](https://www.getapp.sg/software/112651/uxpressia) — 4.8/5 (80 reviews) — Create customer journey maps, personas \& impact maps online
18. [Usermaven](https://www.getapp.sg/software/2062657/usermaven) — 4.9/5 (80 reviews) — Privacy-friendly analytics for websites and SaaS products.
19. [Pingdom](https://www.getapp.sg/software/91419/pingdom) — 4.5/5 (78 reviews) — Synthetic and Real User Monitoring (RUM)
20. [Segment](https://www.getapp.sg/software/101273/segment) — 4.7/5 (72 reviews) — Customer data hub
21. [Fullstory](https://www.getapp.sg/software/116603/fullstory) — 4.6/5 (67 reviews) — Cloud-based behavioral data platform for all teams
22. [Involve.me](https://www.getapp.sg/software/2053765/Involve-me) — 4.4/5 (67 reviews) — Create quiz funnels that qualify, segment \& nurture leads
23. [Matomo](https://www.getapp.sg/software/2053481/matomo-analytics) — 4.7/5 (62 reviews) — Take back control with Matomo
24. [CleverTap](https://www.getapp.sg/software/107179/clevertap) — 4.4/5 (59 reviews) — User Retention Platform for High-Growth Mobile Apps
25. [MoEngage](https://www.getapp.sg/software/114947/sherpa) — 4.3/5 (58 reviews) — An Insights-led Customer Engagement Platform

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## Related Categories

- [Customer Data Platform Software](https://www.getapp.sg/directory/1425/customer-data-platform/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Marketing Automation Software](https://www.getapp.sg/directory/308/marketing-automation/software)
- [Personalisation Software](https://www.getapp.sg/directory/609/personalization-behavioral-targeting/software)
- [Web Analytics Tools](https://www.getapp.sg/directory/109/web-analytics/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software)
- [All Categories](https://www.getapp.sg/directory)

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