---
description: Discover the most popular Free Help Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk Software Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

# Help Desk Software

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## Products

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
2. [Atera](https://www.getapp.sg/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
3. [SparrowDesk](https://www.getapp.sg/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
4. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
5. [JIRA Service Management](https://www.getapp.sg/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
6. [HaloITSM](https://www.getapp.sg/software/130803/haloitsm) — 4.7/5 (43 reviews) — ITSM solution for managing incidents \& assets
7. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
8. [NinjaOne](https://www.getapp.sg/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
9. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [HubSpot Service Hub](https://www.getapp.sg/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
11. [Mint Service Desk](https://www.getapp.sg/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — IT service desk and asset management solution
12. [TeamViewer ONE](https://www.getapp.sg/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
13. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
14. [BeyondTrust Remote Support](https://www.getapp.sg/software/113939/bomgar) — 4.6/5 (2009 reviews) — Secure remote access software
15. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
16. [Odoo](https://www.getapp.sg/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
17. [Intercom](https://www.getapp.sg/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
18. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
19. [Salesforce Service Cloud](https://www.getapp.sg/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
20. [ISL Light](https://www.getapp.sg/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
21. [Apptivo](https://www.getapp.sg/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
22. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
23. [CXone Mpower](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
24. [SolarWinds Service Desk](https://www.getapp.sg/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
25. [Agile CRM](https://www.getapp.sg/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses

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## Related Categories

- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.sg/directory)

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