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IT Documentation Tools

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Here's our list of apps for IT Documentation Tools. Filters help you narrow down the results to find exactly what you’re looking for.

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37 Software options

NinjaOne

Automate the hardest parts of IT with NinjaOne

NinjaOne Documentation allows IT teams to easily and securely document credentials, procedures, and environmental details so technicians never have to waste time hunting for information again. Stay secure with robust role-based access controls, MFA-protected credential storage and more. Read more about NinjaOne

Jira

Project & Issue Tracking Software - See why we're #1!

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Confluence

Create, organize, and discuss work with your team

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Freshservice

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

IT Glue

Track, find and know everything in under 30 seconds.

IT Glue is a cloud-based, intelligent IT Documentation solution which is designed to help IT teams manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more. Read more about IT Glue

Document360

AI-powered Knowledge base and Documentation software

Document360 is an AI-powered platform designed to create and publish IT documentation, self-service knowledge bases, and API docs. It offers robust features like AI content assistance, intelligent search, markdown support, version control and localization tools. Read more about Document360

M-Files

Document Management Platform

M-Files is the leading document management platform for knowledge work automation. With the M-Files platform, knowledge workers, project owners, and document controllers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture. Read more about M-Files

Domotz

Do More with Domotz

Discover why MSPs, IT Professionals, and System Integrators trust our IT Infrastructure Monitoring and Management Solution to monitor thousands of networks worldwide. Read more about Domotz

Nuclino

Your team's collective brain

Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain. Read more about Nuclino

Passportal

Encrypted cloud-based, automated password protection

N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities Read more about Passportal

Device42

Automated IT infrastructure visualization & management tools

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more Read more about Device42

HelpSpace

Customer Support Software for SMBs

HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels. Read more about HelpSpace

ProProfs Knowledge Base

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n Read more about ProProfs Knowledge Base

IT Portal

The most flexible platform for KBs, Docs, Passwords, & more.

Our document management solution will help your business organize all IT data and passwords in a secure and structured platform. Read more about IT Portal

ClickHelp

Create, translate and publish your technical documentation!

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal. Read more about ClickHelp

USU Knowledge Management

Knowledge Management Platform for Customer Service

USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Read more about USU Knowledge Management

XIA Configuration

Network documentation tool

XIA Configuration is a server documentation tool which generates network documentation automatically for the user's IT infrastructure. Read more about XIA Configuration

Faddom

Real-time dependency mapping made easy

A hybrid application dependency mapping platform enables creation of interactive, real-time maps of your IT environment. Offers detailed visibility, real-time data, quick time to value, and is simple and easy to use. Read more about Faddom

Virima

Intelligent CMDB automation and complete IT asset management

Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management. Read more about Virima

BlueSpice

Do knowledge management the Wiki Way!

Enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management. Read more about BlueSpice

NetExplorer Workspace

Cloud-based file sharing and management software solution

NetExplorer is a cloud storage software in French and English with file management and collaboration tools. Key attributes include data migration, audit trail, backup & recovery, API, offline access, content & user management, data migration, digital signature, SSL security, and access control. Read more about NetExplorer Workspace

HelpCenter.io

Empower your customers for self-service

Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering. Read more about HelpCenter.io

Sunrise ITSM

Revolutionise your ITSM with our service desk software.

With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely. Read more about Sunrise ITSM

Liongard

Unleash teams to operate at 10X

Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence. Read more about Liongard

Bit

Document collaboration platform with digital workspaces

Bit is a document collaboration platform designed for the workplace. It enables global teams to create and organize all knowledge and digital assets in one place for streamlined collaboration. The platform can be used to create dynamic notes, docs, wikis, knowledge bases, projects, training guides, client deliverables, and more. Bit can integrate... Read more about Bit

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