Remote Support Software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Read more about InvGate Service Desk

Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Read more about FixMe.IT

Remote support powerhouse designed for easily and securely connecting to remote PCs and Macs and delivering better, faster remote support from anywhere in the world. Read more about SetMe

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more Read more about Zoho Assist

NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools. Read more about NinjaOne

Fast, stable and secure remote access tool that allows users to connect to devices and servers remotely and resolve issues faster. Read more about MSP360 Connect

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more Read more about TeamViewer

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution. Read more about BeyondTrust Remote Support

Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise ScreenConnect

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk

Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting. Read more about Zoho Meeting

Splashtop reshapes IT management: SOS for rapid remote assistance, Remote Support for unattended device access, and Enterprise for scalable operations. Efficient tools addressing IT's dynamic needs with secure, top-tier remote capabilities. Read more about Splashtop

Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Read more about GoToMyPC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. Read more about RemotePC

SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients. Read more about Supremo Remote Desktop

Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration. Read more about SysAid

Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today. Read more about Atera

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware

dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. Read more about JumpCloud Directory Platform

Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA

Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. Read more about GoTo Resolve

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway

Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building. Read more about Zight (formerly CloudApp)

SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more Read more about SecureLink

GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Cloud-based software for administration, technical support and remote work. Read more about Getscreen.me

Enjoy seamless, instant connectivity with VNC Connect. No software install. Zero footprint. Cross-platform screen sharing, end-to-end encryption, simple session code authorization, user consent warning, reboot & automatic resume, transfer files, print & chat. Branding and customization available. Read more about VNC Connect

EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Read more about EV Reach

ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate

Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity. Read more about Abacus Private Cloud

Iperius Remote is a remote desktop software designed to help businesses connect with Windows and Mac computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options. Read more about Iperius Remote

Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope

Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in Read more about Naverisk

AweSun offers remote access, remote control, and remote support solutions that work with desktop and mobile platforms, including Windows, macOS, Android, and iOS. You can use AweSun to work from home with remote access to office computers. It also helps gain remote access/support for mobile devices on the go, play PC games on mobile devices and... Read more about AweSun

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective. Read more about Faveo Helpdesk

Brosix is a cloud-based solution designed to help businesses manage and streamline team communication using various secure communication channels. Users can send and receive files, hold group and private chat, send broadcast messages and screenshots, and much more all in a secure private network. Read more about Brosix

The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer. Read more about Syxsense

The #1 risk-based patch management platform for distributed networks Read more about Action1

Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings. Read more about UltraVNC

Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. Read more about Mikogo

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location Read more about ManageEngine Remote Access Plus

TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting