Feedback and Reviews Management Software

LocalClarity is a cloud-based review and location presence management solution for multi-location businesses and agencies. Read more about LocalClarity

Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more Read more about Trustpilot

Allows you to solicit, respond, and amplify reviews. Connects to your CRM/PMS system and sends out automated review requests. See your reviews across Google, Facebook, and 200+ sites in one workspace and auto-respond to reviews at scale. Assign negative reviews to team members for corrective action. Read more about Birdeye

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

Podium makes it easy to collect reviews, rise in the ranks of search, and grow your local business. Send your customers a review invitation via text and they'll be able to leave you a review in 20 seconds with 2 clicks. Read more about Podium

Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Read more about Weave

Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers Read more about Broadly

Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers. Read more about Swell

Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more. Read more about SpotOn

We empower multi-location marketers with a centralized platform to reach and engage their local customers, across 100s or 1000s of local search, social, and review pages. Read more about SOCi

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation. Read more about Influitive

Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels. Read more about Grade.us

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient... Read more about Solutionreach

CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation. Read more about Reputation

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers

Okendo is a review management software designed to help businesses using Shopify handle user-generated content (UGC), post customer reviews on websites or social media platforms, and collect actionable data about products to streamline decision-making processes for shoppers. Read more about Okendo

Vendasta is a customizable platform for digital solutions and services for businesses. With an in-house fulfillment team and a robust platform that serves multi-location brands, we have everything you need to reduce your costs without sacrificing performance, maximize ROI and manage all of you Read more about Vendasta

Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc. Read more about Brand24

PromoRepublic is social media marketing solution for scheduling to Facebook, Instagram, LinkedIn, Twitter, Pinterest, and Google My Business with 100,000 post ideas and visual templates, built-in Graphics Editor, collaboration workflow, social media boosting features, basic statistics and reporting. Read more about PromoRepublic

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews

rater8 is a cloud-based reputation management software that helps healthcare organizations collect online reviews, conduct patient satisfaction surveys, and manage listings. Features include website rating badges, service recovery workflow, automated alerts, and benchmarking reports. Read more about rater8

Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. Read more about Superchat

One platform to grow your agency. Made for insurance. Read more about ClientCircle

Shopper Approved is an ecommerce tool for collecting, managing, and promoting Seller Ratings, Product Reviews, Video Reviews, Q&A, and other social signals on your website and throughout the web to drive traffic, create urgency, and improve conversions. Read more about Shopper Approved

Yext's Answers Platform helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Read more about Yext

"With our unified review interface it's easier to manage online reputation across multiple platforms. Leveraging our SMS texting capabilities our customers generate 80% more organic reviews across major platforms like Facebook, Google, Healthgrades etc." Read more about Emitrr

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk

Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments. Read more about Kenect

Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results. Read more about Chekkit

Revi is a review management platform for online and physical stores. It integrates with popular CMSs systems. It has been developed to be installed for anyone, doesn't need to have specific informatic/programming knowledge. Read more about Revi

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge Read more about Chatmeter

SoTellUs is a cloud-based review management software designed to help businesses collect and share audio, video, and written reviews across various websites and social media platforms such as Facebook, Google, Yelp, Twitter, LinkedIn, and more. Read more about SoTellUs

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice

TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits Read more about TargetBay

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts Read more about Zonka Feedback

AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers. Read more about AiTrillion

Sitejabber empowers you to seamlessly collect, manage and share customer reviews in order to boost your visibility in Google Search, increase your traffic and sales and create trust and loyalty with your customers. We are a certified Google Review Partner. Read more about Sitejabber

Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring. Read more about Review Wave

Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. Read more about Wooqer

pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience. Read more about pulseM

DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more. Read more about DoctorConnect

Share and request peer feedback wherever you are - web, mobile, and even from Gmail and Slack. Empower your team to learn and develop continuously. Read more about Leapsome

Manage, track, and grow your affiliate and influencer network like never before. With Refersion it's easy to track referrals from affiliates, influencers, partners & and customers. And our secure platform streamlines how you manage, reward, and pay affiliates, and more. Read more about Refersion

DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more Read more about Djubo

Score My Reviews is a review management software for small and medium-sized businesses. It helps local businesses monitor their online reviews across different review sites and gain more reviews by using its built-in automated SMS text and email review requests. Read more about Score My Reviews

Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews Read more about Great Recruiters