Here's our list of apps for Issue Tracking Software. Filters help you narrow down the results to find exactly what you’re looking for.

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176 Software options

Jira

4.4 (13128)
Project & Issue Tracking Software - See why we're #1!
Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started! Read more about Jira
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JIRA Service Management

4.4 (501)
The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
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GoTo Resolve

4.5 (151)
All-in-one IT support
Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. Read more about GoTo Resolve
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Backlog

4.5 (81)
Online project management tool for developers
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts Read more about Backlog
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Zoho Desk

4.5 (2001)
Superior customer service. Lasting experiences.
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received. Read more about Zoho Desk
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Freshservice

4.5 (522)
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
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Shortcut

4.6 (358)
Project management platform for software development teams
Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, milestones and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access Read more about Shortcut
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Zoho Projects

4.3 (305)
Project Management, Collaboration and Bug Tracking
Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time. Read more about Zoho Projects
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FaceUp Whistleblowing System

4.8 (25)
No one should be afraid to speak up
FaceUp is a comprehensive whistleblowing platform. It is an easy-to-use solution with a customizable form, advanced report management, and maximum data security. FaceUp is compliant with international whistleblowing laws and already trusted by over 2,700 organizations. Try FaceUp for free today. Read more about FaceUp Whistleblowing System
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Halo Service Desk

4.9 (7)
Help desk management solution
Halo Service Desk is a cloud-based helpdesk solution designed to streamline workflow management, operations automation, customer & employee engagement, and more. An incident management system helps users handle incidents, service level agreements (SLAs) & communications via a centralized dashboard. Read more about Halo Service Desk
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IssuTrax

(0)
Issue tracking software for the hospitality sector
IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface. Read more about IssuTrax
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Slack

4.7 (22873)
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
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Wix

4.4 (9210)
Website builder & publishing platform
Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor Read more about Wix
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GitHub

4.8 (5756)
Social coding & collaborative development platform
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code Read more about GitHub
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ClickUp

4.7 (3592)
Project management, task tracking, & professional goal tools
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp
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Zendesk Suite

4.4 (3566)
Service-first CRM company that builds support & sales tools
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite
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Freshdesk

4.5 (2949)
Online helpdesk system and customer service software
Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster. Read more about Freshdesk
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Wrike

4.3 (2290)
Manage your projects from start to finish with Wrike
Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results. Read more about Wrike
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LiveAgent

4.7 (1324)
Great customer service starts with better help desk software
LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction. Start with a 14-Day free trial, no credit card required. Read more about LiveAgent
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TeamSupport

4.5 (828)
The complete B2B solution for great customer support
Better Bug Tracking & product dev. TeamSupport is designed for software & technology companies: product & inventory tracking, developer integrations and more! Read more about TeamSupport
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Bitrix24

4.1 (677)
100% free CRM, collaboration, and communication tool suite
Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide. Read more about Bitrix24
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SolarWinds Service Desk

4.6 (550)
IT Service Desk & Asset Management Software
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
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Spiceworks

4.4 (537)
Server and website monitoring software
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most! Read more about Spiceworks
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EngageBay

4.6 (408)
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
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SysAid

4.5 (393)
Automate IT tasks and workflows with SysAid's ITSM solution
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration. Read more about SysAid
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Quickbase

4.5 (268)
No-code collaborative work and project management platform.
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems. Read more about Quickbase
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Rollbar

4.5 (261)
Full-stack bug and issue tracking for web and mobile apps
Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more. Read more about Rollbar
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ManageEngine ServiceDesk Plus

4.4 (188)
Cloud IT Help Desk Software
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus
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Issuetrak

4.6 (181)
Report. Resolve. Relax. It starts with Issuetrak.
Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak. Read more about Issuetrak
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Vivantio

4.3 (167)
Flexible Software. Focused Service.
Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline. Read more about Vivantio
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Kayako

4.0 (166)
Unified customer service platform
Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Zoho BugTracker

4.7 (164)
Bug tracking & issue management software for SMBs
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive. Read more about Zoho BugTracker
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ServiceNow Customer Service Management

4.3 (136)
Cloud-based customer service management software
ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the... Read more about ServiceNow Customer Service Management
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BOSSDesk

4.6 (105)
BOSS Solutions a FrontRunner in Help Desk Software
BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk
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SpiraTest

4.0 (104)
Powerful Test Management Software
Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking. Read more about SpiraTest
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InvGate Service Desk

4.7 (100)
IT service desk software
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Read more about InvGate Service Desk
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MantisBT

4.1 (98)
Open source web-based bug tracking system, written in PHP
MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members and clients Read more about MantisBT
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Instabug

4.6 (92)
In-app feedback & bug reporting for mobile apps
Instabug provides in-app feedback and issue tracking to developers building mobile apps. Read more about Instabug
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HappyFox Help Desk

4.6 (90)
Helpdesk, customer support software
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk
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Hiver

4.6 (86)
Hiver: World's First Gmail-based Customer Service Helpdesk
Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected] and deliver exceptional customer service. Read more about Hiver
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Naverisk

4.8 (81)
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in Read more about Naverisk
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ContentKing

4.9 (77)
Real-time SEO auditing, content tracking & change management
ContentKing is a real-time SEO auditing and monitoring platform that provides you with full-situational awareness so you can improve and maintain visibility. With 24/7 Monitoring and Alerting, you’ll have the most up-to-date insights on your SEO performance without needing to waiting for a crawl. Read more about ContentKing
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OTRS

4.4 (71)
Helpdesk software for customer service management teams
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Read more about OTRS
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Userback

4.8 (71)
Collect fast visual feedback from any website or design.
Userback is a visual feedback and issue tracking solution that makes it easy for software teams to collect and manage feedback, feature requests, and bug reports from their users. Collect visual feedback with annotated screenshots, video recordings, and more so that you can manage feedback faster. Read more about Userback
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Volley

4.7 (69)
Collaboration tool for managing website QA design processes
Volley is a cloud-based issue tracking software that provides businesses with tools to collaboratively identify, improve, and streamline design QA processes for websites. Supervisors can add comments on sites and request team members to provide additional feedback, improving collaboration across the organization. Read more about Volley
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Tracker

4.4 (66)
Customer Service and Support Management Software
Tracker provides adaptable tools to help streamline the issue tracking process, manage workloads, increase productivity, and directly impact the bottom line. Read more about Tracker
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Groove

4.5 (66)
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Read more about Groove
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Sentry

4.8 (65)
Track exceptions with modern error logging
Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. Read more about Sentry
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Bugasura

4.6 (63)
A Simple, Fast, and collaborative bug-tracking platform.
A Simple, fast, and collaborative bug-tracking platform. Read more about Bugasura
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BugHerd

4.7 (59)
BugHerd: The Visual Feedback Tool for Websites
BugHerd is a visual feedback tool for websites. It’s like using sticky-notes to pin client feedback and track bugs directly on a page. Loved by thousands of great teams worldwide to manage projects across the web. Read more about BugHerd
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