---
description: Discover the most popular Free Customer Experience Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Experience Software Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) > [Page 2](https://www.getapp.sg/directory/601/customer-experience/software?page=2)

# Customer Experience Software

Canonical: https://www.getapp.sg/directory/601/customer-experience/software

Page: 2 / 15\
Prev: [Previous page](https://www.getapp.sg/directory/601/customer-experience/pricing/free/software)\
Next: [Next page](https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=3)

-----

## Products

1. [Zoho Survey](https://www.getapp.sg/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Cloud-based tool for creating and manging surveys
2. [Swell](https://www.getapp.sg/software/118523/swell-cx) — 4.6/5 (355 reviews) — Cloud-based customer experience management platform
3. [Broadly](https://www.getapp.sg/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses
4. [Alchemer](https://www.getapp.sg/software/9664/alchemer) — 4.5/5 (319 reviews) — Customer experience management and online survey platform
5. [Front](https://www.getapp.sg/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
6. [Nicereply](https://www.getapp.sg/software/10139/nicereply-com) — 4.7/5 (283 reviews) — The effortless way to champion customer experience
7. [Pointerpro](https://www.getapp.sg/software/90611/pointerpro) — 4.6/5 (271 reviews) — Assessments and surveys for generating personalized reports
8. [Lucky Orange](https://www.getapp.sg/software/112955/lucky-orange) — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
9. [Yonyx](https://www.getapp.sg/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
10. [XM for Customer Experience](https://www.getapp.sg/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
11. [RingCX](https://www.getapp.sg/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) — AI-powered contact center
12. [Kangaroo](https://www.getapp.sg/software/109869/kangaroo) — 4.9/5 (248 reviews) — An all-in-one Loyalty and Marketing Platform for businesses.
13. [SAP Customer Experience](https://www.getapp.sg/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
14. [Grade.us](https://www.getapp.sg/software/100723/grade-us) — 4.8/5 (244 reviews) — White-labeled review marketing platform for agencies \& SEOs
15. [Pendo](https://www.getapp.sg/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Product usage \& behavior data capture
16. [KnowledgeOwl](https://www.getapp.sg/software/91819/helpgizmo) — 4.8/5 (236 reviews) — Knowledge base and documentation software
17. [JustCall](https://www.getapp.sg/software/2047760/justcall) — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
18. [NiceJob](https://www.getapp.sg/software/110189/nicejob) — 4.9/5 (202 reviews) — Reputation marketing with reviews, social \& SEO tools
19. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (202 reviews) — Conversational AI Platform
20. [Drift](https://www.getapp.sg/software/108899/drift) — 4.5/5 (199 reviews) — Live chat \& in-app messaging for sales \& marketing
21. [Kommo](https://www.getapp.sg/software/91200/amocrm) — 4.3/5 (195 reviews) — Messenger-based sales tool for SMBs and entrepreneurs
22. [livepro](https://www.getapp.sg/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
23. [Vivantio](https://www.getapp.sg/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [Kayako](https://www.getapp.sg/software/8789/kayako) — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
25. [Zoho Creator](https://www.getapp.sg/software/10004/zoho-creator) — 4.3/5 (169 reviews) — An all-in-one AI-based low-code app development software

-----

Page: 2 / 15\
Prev: [Previous page](https://www.getapp.sg/directory/601/customer-experience/pricing/free/software)\
Next: [Next page](https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=3)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.sg/directory/1963/nps/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/601/customer-experience/software)
- [All Categories](https://www.getapp.sg/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":null,"url":"https://www.getapp.sg/","@id":"https://www.getapp.sg/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.sg/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.sg/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Experience Software","description":"Discover the most popular Free Customer Experience Software tools and compare user ratings, pricing, features, and free demo versions.","url":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2","about":{"@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#breadcrumblist"},"@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","mainEntity":{"@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#itemlist"},"publisher":{"@id":"https://www.getapp.sg/#organization"}},{"@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Customer Experience Software","position":2,"item":"https://www.getapp.sg/directory/601/customer-experience/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.getapp.sg/directory/601/customer-experience/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top Free Customer Experience Software Applications and Tools | GetApp","@context":"https://schema.org","@id":"https://www.getapp.sg/directory/601/customer-experience/pricing/free/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Survey","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f355114-394f-4c08-8b28-5b6f19ef5d2d.jpeg","url":"https://www.getapp.sg/software/91188/zoho-survey","@type":"ListItem"},{"name":"Swell","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4294a40c-1b50-4d1f-be8d-296cae95fb68.png","url":"https://www.getapp.sg/software/118523/swell-cx","@type":"ListItem"},{"name":"Broadly","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64afba5b-e748-46d4-bd46-c05ee13d988a.png","url":"https://www.getapp.sg/software/110573/broadly","@type":"ListItem"},{"name":"Alchemer","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.getapp.sg/software/9664/alchemer","@type":"ListItem"},{"name":"Front","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.sg/software/102177/front","@type":"ListItem"},{"name":"Nicereply","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51f56d26-c891-4987-af44-2c5fd0a5087b.png","url":"https://www.getapp.sg/software/10139/nicereply-com","@type":"ListItem"},{"name":"Pointerpro","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ca46cfe-20d4-48e2-a53c-ab660bfa83f7.png","url":"https://www.getapp.sg/software/90611/pointerpro","@type":"ListItem"},{"name":"Lucky Orange","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.getapp.sg/software/112955/lucky-orange","@type":"ListItem"},{"name":"Yonyx","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.sg/software/91207/agi-self-service","@type":"ListItem"},{"name":"XM for Customer Experience","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.sg/software/130147/customer-frontlines","@type":"ListItem"},{"name":"RingCX","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.sg/software/105435/ringcentral-contact-centre","@type":"ListItem"},{"name":"Kangaroo","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ae9d9f5-21b2-4aca-8c72-e1282f24ec9e.png","url":"https://www.getapp.sg/software/109869/kangaroo","@type":"ListItem"},{"name":"SAP Customer Experience","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.getapp.sg/software/90379/sap-crm","@type":"ListItem"},{"name":"Grade.us","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d0ad33d-077f-421f-9862-8bc4419f6fab.png","url":"https://www.getapp.sg/software/100723/grade-us","@type":"ListItem"},{"name":"Pendo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.getapp.sg/software/107315/pendo-platform","@type":"ListItem"},{"name":"KnowledgeOwl","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07edd966-2d76-47e0-aca2-1e4866832426.png","url":"https://www.getapp.sg/software/91819/helpgizmo","@type":"ListItem"},{"name":"JustCall","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.getapp.sg/software/2047760/justcall","@type":"ListItem"},{"name":"NiceJob","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d11a7e9-3cd5-4cf9-897d-42b21153bfca.jpeg","url":"https://www.getapp.sg/software/110189/nicejob","@type":"ListItem"},{"name":"Wati","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.sg/software/2068239/wati","@type":"ListItem"},{"name":"Drift","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d72c04f-b917-469c-ae1e-20c53999527a.png","url":"https://www.getapp.sg/software/108899/drift","@type":"ListItem"},{"name":"Kommo","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c5c666c-8d48-4e9d-ac31-e43229769881.png","url":"https://www.getapp.sg/software/91200/amocrm","@type":"ListItem"},{"name":"livepro","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.getapp.sg/software/122747/livepro","@type":"ListItem"},{"name":"Vivantio","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.sg/software/91516/vivantio","@type":"ListItem"},{"name":"Kayako","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.getapp.sg/software/8789/kayako","@type":"ListItem"},{"name":"Zoho Creator","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9cbf8e3-ddd2-4336-911a-3ad7bf6bb016.png","url":"https://www.getapp.sg/software/10004/zoho-creator","@type":"ListItem"}],"numberOfItems":25}
</script>