---
description: Top Complaint Management Software. See our list of software along with the most detailed information that can help business users in Singapore. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.sg/directory/841/complaint-management/software

Page: 1 / 5\
Next: [Next page](https://www.getapp.sg/directory/841/complaint-management/software?page=2)

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## Products

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.6/5 (791 reviews) — A complete IT service management (ITSM) tool for business
2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
6. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (1001 reviews) — All in one business management workspace
7. [TeamSupport](https://www.getapp.sg/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
8. [Salesforce Service Cloud](https://www.getapp.sg/software/91754/salesforce-1-service-cloud) — 4.5/5 (827 reviews) — AI powered customer service management platform
9. [JIRA Service Management](https://www.getapp.sg/software/91811/jira-service-management) — 4.5/5 (772 reviews) — IT service platform for unified support
10. [Apptivo](https://www.getapp.sg/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
11. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
12. [NiCE CXone](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
13. [MasterControl Quality Excellence](https://www.getapp.sg/software/104305/mastercontrol) — 4.5/5 (539 reviews) — Cloud-based quality management system for life sciences.
14. [Smartsupp](https://www.getapp.sg/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
15. [Vtiger CRM](https://www.getapp.sg/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — All-in-one CRM for small businesses
16. [Front](https://www.getapp.sg/software/102177/front) — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
17. [XM for Customer Experience](https://www.getapp.sg/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
18. [SAP Customer Experience](https://www.getapp.sg/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
19. [LogMeIn Resolve](https://www.getapp.sg/software/2055969/goto-resolve) — 4.4/5 (215 reviews) — Unified endpoint management for IT teams and MSPs.
20. [Issuetrak](https://www.getapp.sg/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
21. [Missive](https://www.getapp.sg/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams
22. [HelpDesk](https://www.getapp.sg/software/116767/helpdesk) — 4.6/5 (182 reviews) — AI-powered ticketing system
23. [Ideagen Quality Management](https://www.getapp.sg/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
24. [Vivantio](https://www.getapp.sg/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
25. [Hiver](https://www.getapp.sg/software/20502/hiver) — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.

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Page: 1 / 5\
Next: [Next page](https://www.getapp.sg/directory/841/complaint-management/software?page=2)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.sg/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.sg/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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