Avaza

4.6 (414)
All-in-one, client-focused project management for teams.

Overall rating

4.6 /5
(414)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

96%
recommended this app
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414 Reviews

Eileen
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tool that increases productivity and teamwork

Reviewed on 22/05/2023

Avaza is a comprehensive and easy-to-use tool for managing projects and tasks. It is a robust and...

Avaza is a comprehensive and easy-to-use tool for managing projects and tasks. It is a robust and reliable platform that has improved the way my team works, and has increased efficiency and productivity.

Pros

Its drag-and-drop features make it possible to plan tasks and milestones quickly. I like that the platform has a user-friendly and easy-to-use interface, which makes it easy for my team and I to stay organized and track the progress of projects. In addition, Avaza offers a wealth of features, such as the ability to sync with other tools, track time, and generate detailed reports. This has allowed my team to save time and focus on the most important tasks.

Cons

It can sometimes be a bit slow to load, which can be frustrating when trying to work on high priority projects and needing a quick turnaround.

Cameron
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Project Management Tool for small teams

Reviewed on 23/06/2019

I found Avaza through G Suite, and I am sooooo glad I did! It is a VERY well full feature applicatio...

I found Avaza through G Suite, and I am sooooo glad I did! It is a VERY well full feature application for small teams for the cost. Unfortunately, I no longer have the G Suite account, but I still use Avaza...was NOT about to let it go!
The features are rich, it does a lot, allows for customization and flexibility...and I am sure I still haven't discovered other things it is capable of doing because it was so easy to get in and start keeping track of projects...I honestly haven't had time to go in-depth with other features.
I have a very small company with my partner and it is great. Clients (who do not have PM app experience or technical knowledge) were able to easily get in and understand what they needed to do....it is great!

Pros

Ease of use, flexibility, features, customization options.

Cons

Add-on costs...I still don't understand how it is that if I add an additional administrator, why they are not part of the Scheduling User as well. If they are an Admin, they should be everything as well. It seems odd.

Alternatives Considered

Teamwork, Airtable, Wrike and Podio

Reasons for Choosing Avaza

Avaza keeps things more organized and has more features for the price.

Switched From

Trello

Reasons for Switching to Avaza

Cost for the features and ease of use
Tarun
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

A tool which need enhancements to cope up with the new technology changes!

Reviewed on 27/11/2019

It was a good tool but not meeting our expectations. We switched to a different product.

It was a good tool but not meeting our expectations. We switched to a different product.

Pros

Ease of use.
Have a mobile app. You can complete your tasks on the go.
Reports

Cons

User Interface is old and laggy.
They need to upgrade there app for iOS devices. It hangs up a lot.

Response from Avaza Software

Hi Tarun,

We are glad to inform you that we have recently rolled out our native Time Tracking app, soon to be followed by the Expense Management app.

We are also about to introduce significant improvements to the main Avaza app.

Please feel free to reach out to our 24/7 support team via chat or email ([email protected]) with your suggestions.

Sandeep
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A complete arrangement for remotely overseeing ventures and assets easily

Reviewed on 22/06/2023

Benefits incorporate the opportunity to receive and collect cash more rapidly, as well as the...

Benefits incorporate the opportunity to receive and collect cash more rapidly, as well as the capacity to track client hours. You will as of now plan an energetic layout for your extend utilizing Avaza that permits your group to drag and drop tickets. It does contribute to time savings, but it can be more compelling in the event that extra highlights, such as mechanized forms, were included. The capacity to move from Kanban to Timeline is fantastically helpful, and it works superior to, case, Trello or other advertising rivals. Errand's administration and timetable arrangement are fabulous. The client's capacity to comment on the task instantly from their e-mail is the biggest advantage.

Pros

What I appreciate approximately Avaza is how the stage can be set up to fit your team's workflow. Also, it has the capacity to make ventures for each client that have distinctive areas for the project's direction-related components. I appreciate the announcing alternatives, time following, and the layout's straightforwardness and utilisation. It's excellent to be able to make gauges and keep track of time and plans. It's phenomenal that it comes with each work. It is very straightforward to utilize from both a client and an admin angle, which is superb. basically being able to collaborate with people who aren't physically showing.

Cons

When it came to the capacity to combine timesheets with QuickBooks, Avaza fell brief of my desires. It would be valuable to have a straightforward way to dole out assignments and time to clients on a day-by-day premise instead of as it were when the work is dynamic. The capacity to flip labels and extend categories between dynamic and torpid states would be supportive. That does not have a desktop alternate route to quickly record times for assignments and ventures, nor does it have a Chrome plugin to produce assignments straightforwardly from emails.

Kristin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredibly intuitive and efficient

Reviewed on 11/10/2022

We needed a tool that our operations people and other team members could use to enter their time,...

We needed a tool that our operations people and other team members could use to enter their time, create estimates, projects, and invoices, and communicate easily between workers and approvers. This program was built by people who understand what is needed to support a proper project management workflow. Absolutely no complaints.

Pros

We can move smoothly from estimate to projects/tasks to invoicing in a click. Everything is obvious, smooth, uncluttered. Nothing is hidden behind nested menus or un-obvious navigational labels. Best project management software I've tested, and I've tested dozens.

Cons

Nothing. And if we ever have a question or issue, customer support is fantastic.

Lauren
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Streamlining studio processes

Reviewed on 26/09/2019

Before we discovered Avaza, we were seriously looking into designing and developing our own...

Before we discovered Avaza, we were seriously looking into designing and developing our own software because we just couldn't find one programme that did everything we needed. It's early days, but I'm very optimistic that Avaza is going to save us from having to take on that huge project!

Pros

As a young company, we are learning every day. We want the software we use to have a wealth of features, so that our team members only need to have one window open. Previously, we were having to use slack for one thing, 10,000ft for another, and excel to track timesheets. It just wasn't streamlined. We're only very new to Avaza, but so far it looks as though it might be the answer to all our previous issues.

Cons

This isn't a con of the software, as such, but we're used to how we used to do things and now we're having to learn something new, around our actual jobs! So, the change is currently causing extra work, but that will settle down.
As a design studio, we are mostly visual people, so I do find the schedule views quite hard to follow. The team view is actually easier for me, but as a user I don't have access to that. Also, we collaborate daily, so being able to see what everyone is working on would just be an added benefit.

Giles
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best project management system out there 5*

Reviewed on 18/12/2019

Really good on the whole. Love the fact that I can estimate, proj manage and invoice from the same...

Really good on the whole. Love the fact that I can estimate, proj manage and invoice from the same system.

Pros

It's a complete solution and shares most of the best features of it's competitors. The fact that you can not only project manage but also use it for account keeping is a game changer. Very reasonable pricing too. Best product on the market be a LOOOOOONG way!

Cons

I use the estimates to generate my projects. If you have to make changes to the estimate (eg. client asks for something additional within a project) you cannot update the project you created and have to make a whole new project and then manually update any time you have captured against tasks. Bit painful that.

Alternatives Considered

monday.com and Wrike

Reasons for Choosing Avaza

Streamtime pricing and limitations

Switched From

Streamtime

Reasons for Switching to Avaza

Better solution. Accoutn keeping features Better pricing Better trial terms
Marylou
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

New to Avaza and likely to stay

Reviewed on 02/04/2021

I’m quite pleased with Avaza. I switched over from Monday.com and of course the price here is so...

I’m quite pleased with Avaza. I switched over from Monday.com and of course the price here is so affordable, which is great since price is why we did not stay at Monday.com past their free trial. I remember thinking Avaza really wasn’t all that different in layout, which is a good thing, but it’s some of the extra features here and there that I need to learn more about as I continue to get comfortable with the site.

Pros

Mostly being able to work with other people who aren’t with me physically. There’s a lot of details that can be involved and I’m still able to have others stay on the same page as me. Side note, so in love with the fact you guys have an app.

Cons

I’m not sure if this is an option but a task prioritization feature is always helpful to me. There’s always something that needs to get done, but deciding what to get done first and being able to identify it quickly is important to me.

Response from Avaza Software

Hi Marylou,

Thanks for taking the time and leaving us a detailed review.

Avaza supports prioritising tasks. You can configure priorities based on your needs with colour codes. Tasks can be grouped by priority as well.

Our customer support team is available 24/7 to assist you with setting up your Avaza account and answer any questions you may have.

Andrew
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feature rich project management and client billing solution

Reviewed on 26/08/2019

Pros

Many features for project management including custom tasks and timesheet categories to standardize information across users. The ability to section off portions of projects and bill for those sections specifically. Easy to use gantt charting. In application communication tools. In-depth custom reporting.

Cons

At first the organization of information is a little confusing and people see it as cumbersome, but after some time its pretty easy. The reports are nice but they have so many options it takes some time to figure out what options will give you what you need. Single project quick view dashboard (time or $$ left in budget, items past due summary) not available, but can get there with custom reports once you figure out how to do it.

Alternatives Considered

Forecast and Harvest

Reasons for Switching to Avaza

The structure of our projects can be modeled more appropriately in Avaza than could be done in Harvest. The gantt chart feature in Avaza was a big seller as well as the ability to attach files other than in the expenses section. Cost.
Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Project management done right

Reviewed on 27/12/2019

So far it has proven to be a solid solution to keep on top of parallel freelance design projects

So far it has proven to be a solid solution to keep on top of parallel freelance design projects

Pros

Avaza allows you to manage project of varying degrees of complexity in an organic and logic way. The tasks can be viewed as lists, kaban board or layout out against timeline through gnatt view

Cons

Resource scheduling is not as useful as it could be as it force to schedule a resource for the same amount of hours everyday which is unrealistic

Rachel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All the basic project management needs for a reasonable price

Reviewed on 06/02/2020

Very easy to use. When in doubt or have questions the support team is very helpful and responds...

Very easy to use. When in doubt or have questions the support team is very helpful and responds quickly. The live demonstration was very useful and helped answer a lot of my questions.

Pros

I liked that I could have up to 10 users included in the $39.95USD per month fee and that additional users were only $5USD per user per month.
You get all the features for a set monthly price and it is extremely affordable and easy to use.

Cons

The only thing that Avaza did not meet in my expectations was the ability to integrate timesheets with QuickBooks. Otherwise, Avaza ticked a lot of boxes that other companies did not.

Alternatives Considered

BQE CORE Suite, Streamtime, TeamWave, ServiceM8, ProWorkflow and Podio

Reasons for Switching to Avaza

It had all the features I wanted, especially the seamless integration with QuickBooks without the need for a third party software all for an affordable monthly price. You can have up to 10 users before you need to pay for additional users and additional users only cots $5USD per user per month whereas other companies charge anywhere from $10-$20 per month. Definitely more bang for your buck. The system is easy to use and meets the needs of basic project management.
Lukasz
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great project management tool

Reviewed on 17/02/2021

An intuitive project management tool that includes all of the important components of project...

An intuitive project management tool that includes all of the important components of project management in a single interface. My experience so far has been very positive.

Pros

Avaza makes it easy to collaborate on projects and tasks with clients and teammates. Especially, I appreciate the fact that notifications and messages are sent directly to my email. I like how easy it is to use. Our clients learn it quickly and enjoy working with it, so we can complete projects faster. The free plan is great as you can test out the service before buying and the pricing is also very reasonable.

Cons

It is possible to issue invoices in one currency per client. I would like to send invoices to the same client in different currencies.

Alternatives Considered

Plutio and Asana

Reasons for Switching to Avaza

Less expensive and/or more features

Response from Avaza Software

Hi Lukasz,

Thanks for your kind review. We really appreciate your taking the time.

We currently support invoicing in a single currency for a customer to streamline project billable rates, fixed amounts, budgets etc. This is something on our roadmap and we will make sure your vote is added to the relevant feature.

Please feel free to reach out to our 24/7 customer support team if you require any further assistance.

Erica
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'll Never Use Another Software

Reviewed on 24/06/2022

Easy to use and seamless once you get setup. Overall I love all their features.

Easy to use and seamless once you get setup. Overall I love all their features.

Pros

The time tracking and filter reporting system were a must have for me when shopping for softwares. Avaza is the only software that met those needs perfectly.

Cons

If I had to put something, I'd say that task roll-overs aren't as suitable as I would like. I would like for the new created tasks to be able to roll-over with more clarity as to which new job this is. Also, I do not like that completed tasks continue to show up as a timesheet task after completion as this over-populates and confuses this area. This would be never ending if you had weekly task completions that rolled over.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Billing System for Professional Services

Reviewed on 29/10/2018

Great product at a reasonable price. Can help a small company be professional and appear big.

Great product at a reasonable price. Can help a small company be professional and appear big.

Pros

1) Professional Invoicing- electronic or paper options and highly customizable.
2) Time Sheets - These are easy and flexible. Love the copy from prior week feature. Time sheet entry is based on projects I've set up with my clients. Tracks against my budget.
3) Reports - these are helpful to run several times a month to see how I'm performing to budget. I can save my favorites.
4) Customer Service - Staff is always available quickly when I need help.
5) Integrations - Integrates easily with email and PayPal.

Cons

I wish they had a simple workflow or training feature that explained how to initially setup: Inventory Items, Projects, Sections, Tasks and Categories and then explained how they related to invoices and time sheets. I figured it out, but it wasn't intuitive when I started.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best all-in-one solution for project management and automated billing

Reviewed on 17/01/2023

Avaza is the best business management solution that helps us optimize our results with its...

Avaza is the best business management solution that helps us optimize our results with its automation features.Very useful

Pros

Avaza has allowed us to streamline our operations, resources and manage different projects more efficiently. It also provides us with very good analytical functionality for creating reports that benefit our business.

Cons

The current interface is very well optimized by the avaza team for me I have no problem for the moment with the application

Jasmine
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Awesome Gem!

Reviewed on 01/10/2019

Overall, I really love this platform and would definitely suggest to others for their business...

Overall, I really love this platform and would definitely suggest to others for their business needs.

Pros

I love that this system provided both time tracking and invoicing elements. This definitely helps with quickly providing clients with project and payment information. I also loooove that when calculating the QYT ( in my case I use it as hours), I'm able to include the exact number of hours instead of just whole numbers ( for example: 3:37 vs. 4 and this software calculates my clients cost per my unit price.

Cons

I really wish there were more payment providers for clients to choose from. It would also be awesome if there was an option for creating client contracts, this would be a great template addition.

Grace
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for all types of users

Reviewed on 12/03/2021

Love it!

Love it!

Pros

I loved the clear usage of the tool, seems and is very easy to use.
All information is available at some clicks, also gives a overview for historic data which is great for management purposes.
When it comes to filling the data is easy to do timelines by weeks and also gives the chance to create templates for filling repetitive tasks and just copy from one week to another.

Cons

It will be awesome if the tool can provide a "guide" for First Time User Experience. Besides that is great!

Response from Avaza Software

Hi Grace, thanks for taking the time and leaving us such a detailed review.

We have plenty of useful Getting Started Guides and Videos on our support site. In addition to that our friendly 24/7 support team is at your service if you require any assistance. You can reach out to them via chat or email.

Quintus
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Avaza is absolutely amazing

Reviewed on 14/12/2018

The software is really amazing in that I have used it for so much more than what I initially...

The software is really amazing in that I have used it for so much more than what I initially anticipated. I now use it for recurring invoices too and managing support contracts. It is so easy to use overall

Pros

The huge list of functionality and ease of use. Great set of standard reports. The software replaces a few other tools - project management, financial, timesheets, tracking expenses, reporting

Cons

I feel the project scheduling part of the software can be enhanced and the Gantt Chart view. That does not mean that it is not useful - it just does not work easily when the plan changes or for advanced scheduling

Response from Avaza Software

Hi Quintus,

We are glad to let you know that we have added significant new improvements to our Resource Scheduling module including scheduling by total hours, sorting by availability and a lot more.

Please check it out and feel free to reach out to our friendly support team with any further feedback on [email protected] or via direct chat from within the app or our website.

Anja
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Avaza is the best

Reviewed on 28/11/2021

I have had a great experience with them so far! Really responsive, easy to use and very beautiful!

I have had a great experience with them so far! Really responsive, easy to use and very beautiful!

Pros

Their customer service is exceptional. They really go above and beyond to fulfil requests

Cons

I would like to be able to use more features when paying the highest package. I feel there are still many things that I can use in the software, but lack the funds to do so, which is forcing me to go to other apps to reach my goals

Alternatives Considered

Trello and monday.com

Reasons for Switching to Avaza

Avaza was better priced initially
Stijn
Overall rating
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Collaborative Project tool

Reviewed on 28/08/2020

Avaza helped us to overcome our geographic distribution. Vydraulics is an organization that is...

Avaza helped us to overcome our geographic distribution. Vydraulics is an organization that is spread over several countries using different project management tools. Being easy to use and cloud based, we could integrate Avaza very easy in our organisation.

Pros

The cloud based software is very easy to setup and learn to team members. It's easy to get an overview of the project using lists, gantt or kanban views. Tasks are easy to plan and follow up. Furthermore the timesheets are well integrated into the software.
The collaboration with internal and external (customers/suppliers) people is well designed and easy to manage.

Cons

It is not so easy to track a project purely on time parameters. Sometimes it requires complex project reporting to get time based (lead times, estimated versus tracked time) parameters the way you want to have them.
The reporting is however very extensive, so you will find your answer. If not, you can always get help from the Avaza support.

Karla
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for my needs

Reviewed on 05/09/2019

Im loving it, its helping me saving hours of work.

Im loving it, its helping me saving hours of work.

Pros

The software is easy to use and makes my life easier. I can have everything I want in just one place.

Cons

Not to many custom options for products and does not set the product number in sequence

Alternatives Considered

Scoro

Reasons for Choosing Avaza

Price

Switched From

Scoro

Reasons for Switching to Avaza

Cheaper
Deniz
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Budget your projects at an affordable price with Avaza.

Reviewed on 18/10/2020

Pros

Avaza has an easy to use interface. It's time to stop messing around with multiple apps, subscriptions, and spreadsheets. Avaza is a seamless, productive platform that teams use to collaborate on projects, plan resources, track time, manage expenses and bill clients. I like that it enables us to achieve successful projects with task collaboration, file sharing, discussions, activity flows.

Cons

It is a successful software that does not have anything missing or dislike.

Amy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great features and pricing for small startups

Reviewed on 22/05/2019

We are a small, new company with a lot of work to coordinate. We are constantly providing clients...

We are a small, new company with a lot of work to coordinate. We are constantly providing clients with updates on projects and reviewing timelines for deliverables in order to keep ourselves on track. This software allows us to be efficient with our time by seeing where projects are with one quick glance. This also allows either of us to determine if/when we can take on additional work. It has been remarkably helpful to us in a short amount of time.

Pros

This program has all the functions a small business or non-profit needs to get started with managing a variety of projects and tasks. As consultants, we need the ease of invoicing, tracking hours, and uploading contracts for our clients coupled with a single place to manage the tasks of complex project management. It was very user friendly and easy to get started. I especially liked the variety of visual formats, as I like lists and my partner likes Gantt charts. You rarely get all these features in a free version of this kind of software, but even the paid versions are not very expensive.

Cons

I had a little trouble changing the administrator from one user to another. Also, the storage space is not that much, but you can always link to an outside cloud file using the notes section.

Katie
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Project and Client Management with Invoicing All in One Place!

Reviewed on 25/01/2019

Avaza allows me to keep all my clients and their individual projects in one place without sorting...

Avaza allows me to keep all my clients and their individual projects in one place without sorting through a maze of emails (or worse - missing an email). Since I'm already tracking projects here it makes since to also include my invoicing in the same place. My clients are informed every step of the way and can view and pay invoices from the same place. I believe it is helping me create a better client experience and their customer service has been fantastic!

Pros

I love being able to manage and collaborate with my clients in one place. It's easy to track my time and expenses and then add them to their invoice. They can view project progress, leave comments, and view and pay invoices. On my end I can easily see tasks in the order they should be done according to their due dates. It's ideal for my job as a private photo editor.

Cons

Avaza has the tools I need but I do have a wishlist of things I'd like to see in the future. For one, the dashboard isn't interactive, so you can't actually click on anything and go to that task - it's just a snapshot. I also wish that there would be more options for notifying clients when project status changes to started and complete. Currently I leave a comment to notify them when things are done.

Kevin
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Fantastic product, even better support

Reviewed on 07/02/2018

Pros

The support is just plain awesome. There is someone there to respond to support requests almost all the time even though they are in a timezone that is over a day away. The time tracking portion of the software just works fantastically, the billing is excellent, and it's just very impressive how much this product can do.

Cons

Time is calculated out to 4 decimal places but they don't always show all of the decimals, which can create some goofy reports. There is an option to round the time for billing and reporting but often times we would prefer to adjust the time up or down rather than simply round.