Seismic Reviews

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good.

Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult.

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup.

Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

We mainly use google drive and the integration with google is not smooth at all.

Ease of use, version control is super manageable. Single source of content from our end. Great analytics from LiveSend from sellers and their clients.

Page builder for NewsCenter can improve (I know it's always continuing to grow though)!

I love having a one-stop-shop for my sales reps. There are updates and product enhancements once a month.

I think some of the product enhancements give sellers too much freedom when it comes to editing marketing collateral.

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

What I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies.

What I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it.

Seismic makes content governance and organization extremely easy with intuitive controls to ensure the entire organization is aligned. Seismic is flexible enough to conform to existing processes in the organization, such as approval chains and asset owners but also adds to traditional enablement management with features like content tracking, insights, predictive content, custom asset creation, and more.

LiveDoc creation and editing is not compatible with MacOS.

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.

Can contain a lot of resources and documents, and have these easily and conveniently classified

Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

I wish the search feature picked up on more key words so that you could refine the results better.

Ease of use, organization and management of digital assets. It allows me to scan quickly through to what I actually need with minimal time

I think it should have a more modern look/feel to what is currently shown. It works perfectly fine, but maybe using more pictures and buttons

Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send!

Love being able to see when my customers open and read my information.

On occasion, an article I really need is listed but the content is unavailable.

It's easy to upload and make changes instantly! LiveDocs are great to use if you need to provide a simple set of materials.

I'd like more flexibility in the software, for example I'd like to see Profiles and LiveDocs become WYSIWYG for users to have a better experience.