SAP Business One Reviews

SAP Business One

4.3 (327)
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Finance and Business Management (ERP) System

Overall rating

4.3 /5
(327)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
3.9/5
Customer Support
4.0/5

87%
recommended this app
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327 Reviews

Andrés Felipe
Andrés Felipe
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overall SAP Business review

Reviewed on 29/08/2023

Overall for SAP Business One I will give 4 out of 5 stars

Overall for SAP Business One I will give 4 out of 5 stars

Pros

I like that you can automate accounting processes, and create financial reports, and also that it keeps track of sales leads are really useful, manages the customer database and monitors sales activities

Cons

the price you pay monthly for me is a little expensive although it helps a lot with business so I continue paying, also I don´t like that for an upgrade or new feature you have to pay

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic ERP solution for small/mid-size manufacturing operations

Reviewed on 02/12/2023

We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost...

We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall

Pros

Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error

Cons

It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running

Georgette
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Not bad, could be better

Reviewed on 14/08/2023

Pros

Simple design, easy to get the hang of using. Keeps invoicing and accounting organized. I can do everything in one place: entering card payments, ACH, check deposits, invoicing, collections, and customer credit holds, etc.

Cons

It has slow days and glitches/crashes monthly. Our IT guy is always having to reboot the server. Looks a bit outdated. Every hour it freezes for a few minutes on the top of the hour. Sometimes I am in the middle of a payment at this moment, and it processes the customers card, but doesn't post the payment in their SAP customer account and it's a pain to refund and rerun the card. I now avoid doing payments from 1:00-1:03, 2:00-2:03 etc.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All in one product for manufacturing firms

Reviewed on 05/10/2023

We use this software for order management, inventory tracking, financial matters such as tax...

We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios.

Pros

It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes.

Cons

sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SAP Business One

Reviewed on 22/11/2023

Had a good Experience on the implementation of SAP Business One, which helps us to reduce the time...

Had a good Experience on the implementation of SAP Business One, which helps us to reduce the time by 50 percent in managing the business process.

Pros

The product which helps the Business individuals to manage and automate their business process.

Cons

Nothing as of now, Getting a right partner for implementation is bit difficult

Djakalia
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

commercial business

Reviewed on 21/06/2024

i have work 6 year by using SAP In pmy professional services

i have work 6 year by using SAP In pmy professional services

Pros

i need SAP because it can help fully a business companie to have a valid control and checking.

Cons

purchase and budget management in procurement and financial

Catania
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Experience With SAP Business One

Reviewed on 29/04/2024

Pros

With SAP Business One, the tool makes handling ERP and accounting as well as financial planning.

Cons

It has amazing features, and all has been smooth.

Overall rating
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP unique tool for data

Reviewed on 01/08/2024

Pros

Constent efficiency and robust solution

Cons

The interface bit odd and slowness of the solution some times

Adam
Adam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sap business one – Grow your business

Reviewed on 11/09/2023

A standout quality is its exceptional in-app customization capabilities through user-defined...

A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations.

Pros

In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting.

Cons

In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses.

Navneet
Navneet
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very Structured and Professional ERP

Reviewed on 28/09/2023

It has been a wonderfull 1 year working with SAP

It has been a wonderfull 1 year working with SAP

Pros

Its Very Straight Forward a lot of integration Options available With Eccomerce and Etc

Cons

Nothing much to Dislike the Software works well and as per requirement

Adam
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of amazing small ERPs.

Reviewed on 22/06/2023

SAP Business One is a good choice for non-construction and small businesses.

SAP Business One is a good choice for non-construction and small businesses.

Pros

The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.

Cons

SAP Business One is slightly weak in the construction field.

Mohamed
Overall rating
  • Industry: Plastics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good but expensive

Reviewed on 14/12/2023

Pros

The Productivity, reporting and integration

Cons

The cost of the implementation and the Annual Maintenance contract are expensive

Alternatives Considered

Dynamics 365

Switched From

Odoo
George
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SAP Business One is a stable and reliable solution for small and medium sized organizations

Reviewed on 01/09/2023

Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to...

Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system.

Pros

- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle.

Cons

SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success.

Christian
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A sap for SAP

Reviewed on 05/01/2024

Pros

The inventory management saves us countless hours on tracking and maintaining our shipping and ordering needs

Cons

Occasional slow response time or crashing slows up work day

Brendan
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP Business One

Reviewed on 22/12/2023

Pros

SAP Business One is reliable and accurate when it comes to manageing all inventories across different warehouses

Cons

SAP Business One's user interface is mediocre

Rema
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SAP Business One is the best for small businesses

Reviewed on 17/01/2024

Pros

SAP Business One is easy to use, high level of customization, and is not costly.

Cons

SAP Business One is difficult in integration and limited in database.

Juaquin
Overall rating
  • Industry: Dairy
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Once learned very convenient

Reviewed on 28/10/2023

To me I’d compare it to pumps on the road you’ll hit enough to finally get it.

To me I’d compare it to pumps on the road you’ll hit enough to finally get it.

Pros

Products are always accounted for and if anything goes missing we will know around what date it went missing allowing us to know exactly what dates of cameras to go through

Cons

It was very difficult to learn took a lot of mistakes in my part to eventually know what not to do

Isam
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

one of the greatest and the most well-known ERP systems in the world

Reviewed on 06/06/2023

Pros

SAP Business One is one of the best ERP systems, it gives many features that help any business type. The billing and invoicing is very smooth and I like the approval cycles it can be done easily and works smoothly so you can approve or reject any transaction anywhere using any device.

Cons

SAP Business One is not easy to use and hard to learn it has many complex features. The reporting module is somehow complex especially when trying to build advanced and complex reports.

Idaly
Idaly
Overall rating
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful functions and good results as it is a complete software.

Reviewed on 17/03/2023

It is the perfect software to keep our finances in order, it improves and optimizes our work, it...

It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments.

Pros

The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs.

Cons

We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time.

Ofentse
Ofentse
Overall rating
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

SAP Business One

Reviewed on 09/06/2023

Technical issues environmentSystem updateProtection actPolicy information security

Technical issues environmentSystem updateProtection actPolicy information security

Pros

What I like most about it is a logo of it

Cons

Protected authorized analysis databaseSafety preferences

Alternatives Considered

Microsoft PowerPoint

Reasons for Switching to SAP Business One

Interference statement system coding
Sekou Djibril
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SAP Business One: A powerful integrated management tool for SMEs

Reviewed on 24/02/2023

SAP Business One is a powerful and complete integrated management software for small and medium-size...

SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.

Pros

SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.

Cons

Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.

Alternatives Considered

Jotform and GoTo Meeting

Switched From

LinkedIn Jobs and Jotform
Kenneth
Overall rating
  • Industry: Import & Export
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My personal view of SAP Business One

Reviewed on 03/03/2023

Pros

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial.

Cons

The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses.

Hammam
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SAP is great ERP system

Reviewed on 08/04/2023

We used this system for a short period of time but it was a new and great experience. SAP was our...

We used this system for a short period of time but it was a new and great experience. SAP was our main entrance to ERP world.

Pros

As a civil procurement engineer, I like the procurement and supply chain in SAP, it is easy to use and very practical. I like how easily you can make purchase orders from the site far away from the main office and the procurement manager can approve them easily.

Cons

This software is somehow hard to implement and hard to learn. Also, we had some problems with the consultant and we failed to go live.

Rahul
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

SAP Business one-A systemic product planning

Reviewed on 27/01/2023

Pros

In this we can save the data of both customer and company in safe and effective way.It operates in systemic way to collecting all data

Cons

Free version it not available and licenced one is to much costly to afford

Hani
Hani
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Road to success begin by SAB

Reviewed on 17/01/2023

Pros

SAP is an affordable, easy to implement , not complicated functionalities, highly interactive graphical user interface and make easy to use by divided the different business functions by modules .SAP Business one is designed for Small and Medium Entities.

Cons

There is lot of licenses for SAB One which restrict the features you want and need to use that increase your cost.