--- description: If you're in a hunt for the best solution for your business, learn what Smile.io has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.sg/software/100967/smile-io Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/100967/smile-io?page=2) > The leading loyalty platform for ambitious Shopify brands. Join thousands of Shopify Plus businesses accelerating growth through modern loyalty programs. Optimized for Shopify at scale. > > Verdict: Rated **4.9/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smile.io Create a powerful loyalty program in minutes — points, VIP, referrals \& more Customize every detail to match your brand's look and feel Embed loyalty on product pages, at checkout, with a modern loyalty page Loyalty Hub: Offer the ultimate home for rewards inside customer accounts Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 67 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smile.io - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free to install: Up to 200 monthly orders Essential ($15): Up to 500 monthly orders Standard ($79): Up to 1,000 monthly orders Growth ($199): Includes 2,500 monthly orders, then $20 per additional 100 orders Plus ($999): Includes 7,500 monthly orders, then $5 per additional 100 orders - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Romanian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 175 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Communication Management - Customer Activity Tracking - Customer Profiles - Customizable Branding - Customizable Fields - Customizable Templates - Dashboard - Discount Management - Email Marketing - For Customer Referrals - Gamification - Incentive Management - Loyalty Program - Membership Management - Multi-Channel Marketing - Performance Metrics ## Integrations (21 total) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) - [Referral Software](https://www.getapp.sg/directory/742/referral-marketing/software) ## Alternatives 1. [Guusto](https://www.getapp.sg/software/127547/guusto) — 4.9/5 (3445 reviews) 2. [Kangaroo](https://www.getapp.sg/software/109869/kangaroo) — 4.9/5 (248 reviews) 3. [RepeatMD](https://www.getapp.sg/software/2074767/repeatmd) — 4.4/5 (190 reviews) 4. [Tremendous](https://www.getapp.sg/software/2047288/tremendous-rewards) — 4.8/5 (457 reviews) 5. [Referrizer](https://www.getapp.sg/software/2049711/referral-marketing-automation) — 4.8/5 (196 reviews) ## Reviews ### "Great loyalty program app" — 4.0/5 > **Molly** | *22 June 2023* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Cons**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "A Simple, Effective Loyalty Tool for Shopify Stores" — 5.0/5 > **Dave** | *17 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to set up and integrates cleanly with Shopify, so you can launch a loyalty programme quickly without custom development. The system is simple for customers to understand and actually encourages repeat purchases. > > **Cons**: Some useful features and deeper customisation are locked behind higher-priced plans. The customer-facing widget is functional but limited in terms of design control. > > Overall, it’s been a reliable and effective loyalty platform that does what it promises without unnecessary complexity. It’s easy to manage, works well with Shopify, and delivers clear value for customer retention. ----- ### "Great option for bigger businesses" — 5.0/5 > **Verified Reviewer** | *19 February 2020* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Cons**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Great Loyalty Program Tool for Shopify Stores" — 5.0/5 > **ELLSON** | *18 December 2025* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: Smile.io is very easy to set up and integrates smoothly with Shopify. The rewards, points, and referral system are intuitive and flexible, which makes it simple to design loyalty campaigns that actually convert. The dashboard is clean, tracking is clear, and customer support is responsive and helpful whenever we need assistance. > > **Cons**: Some advanced customisation options require time to explore, and certain features are only available on higher-tier plans. However, these are understandable given the overall value provided. > > Overall, Smile.io has been a very reliable loyalty and rewards solution for our eCommerce business. It helped us increase repeat purchases, improve customer engagement, and run structured reward campaigns without technical complexity. The platform feels mature, stable, and well thought out for growing online brands. ----- ### "A Solid Loyalty Platform for Growing Brands" — 5.0/5 > **Daniela** | *17 December 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Smile.io is how simple and straightforward it is to use. Everything is easy to set up, from rewards and gift cards to campaigns and tracking, and you don’t need a technical background to manage it. It offers great value for money because it includes all the key loyalty features in one place. The dashboard is clear and intuitive, which makes it easy to create campaigns, adjust rewards, and quickly see what’s working. Customer support has been great as well — responsive, friendly, and genuinely helpful whenever we have questions. Tracking is another big plus, since it allows us to understand customer behavior and measure the impact of our loyalty program without overcomplicating things. Overall, it’s a very practical and reliable tool that makes running a loyalty program feel easy and efficient. > > **Cons**: If I had to mention something I like less, it would be that the points system can feel a bit limited. I’d love to have more actions or behaviors automatically earning points, beyond the standard options. That said, the dashboard has improved a lot and is now much more complete, which makes managing and tracking the program easier. Overall, it’s a small limitation compared to how solid and useful the platform is. > > Overall, my experience with Smile has been very positive. It’s an easy-to-use platform that makes running a loyalty program simple and efficient. The tools are intuitive, the dashboard is clear, and it’s easy to track performance and make adjustments when needed. It feels reliable, well thought out, and supported by a responsive team. As the platform continues to evolve and add features, it keeps getting better, which makes it a great long-term solution for growing brands. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/100967/smile-io?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/100967/smile-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data