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2656 Reviews

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favorite password management app!
Reviewed on 09/10/2021
Overall, I've loved using Lastpass to store all of my work passwords as well as all of my passwords and secure information for my personal life and family. It's made it so much easier to use safe, one-time passwords for each login, instead of one login that gets used everywhere.
Pros
I love how easy it is to use. I love the auto-fill icons that appear on login screens and the "Generate a Password" feature that makes it so incredibly simple to create and use very secure, completely unique passwords for each of my accounts.
Cons
It can seem a little difficult to learn for new users, especially if you don't have a background in tech/computer security. The password resetting process is also really inconvenient and difficult, but I suppose maybe that is by design.
Alternatives Considered
Dashlane for BusinessReasons for Switching to LastPass
Through the recommendation of a friend of mine who was a computer software and security engineer. I love how it syncs between devices and I can share logins at work with coworkers who need specific access to things. I really love the Chrome extension of Lastpass as well.- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Leader in password management.
Reviewed on 12/01/2023
Overall, it is an excellent tool for managing password policies across an organization. Aside from some occasional glitches when using two-factor authentication, the system is generally reliable.
Pros
A few of the best features provided by LastPass are the ease of authentication, especially two-factor authentication, generating a strong password, and saving records.
Cons
Administration control needs some improvements.
- Industry: Hospitality
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Hard Pass on the Last Pass
Reviewed on 11/01/2023
good until recently cant recommend any more
Pros
I liek the synchronization and ease of use browser plugins work great overall great .... EXCEPT Security
Cons
Password manager with out security is a disaster
- Industry: Human Resources
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Way to Keep Track of Your Passwords
Reviewed on 14/11/2022
Overall, I would suggest every single person to have LastPass for their professional job and personal life.
Pros
This software is easy to use and has great features that you can use both on your phone and computer. It is nice to only have one password that you need to remember.
Cons
It is a scary thought to know that every single one of my passwords is in one area and the worry of it being hacked into.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to use password manager
Reviewed on 11/01/2023
Pros
- Team passwords- 2-factor Authentication- Auto fill passwords
Cons
Since it is very secure, it can sometimes it's not super quick to access you information/passwords.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lastpass Review
Reviewed on 11/01/2023
Pros
The ease of usage and the ability to save secure notes, banking information, debit/credit cards and passwords. Ive never had any issues with the database or had to restore it. Of all the password database systems I have used this has been my old standby.
Cons
It would be nice if it could handle mulitiple URLs in an easier manner. The plugin for Chrome always ask if you to enable Lastpass just seems like this feature could be more transparent and just work whenever you need information from the database.
- Industry: Market Research
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It is very trustworthy.
Reviewed on 11/01/2023
Very easy to use, with no need to remember passwords. Very happy with it.
Pros
Automatically syncs between all devicesStrong security and encryption frameworkHas conducted a third-party audit of internal processesImpressive free featuresSimple user interface
Cons
Costly compared to the competitionCustomer support should be more improve
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy authenticator
Reviewed on 11/01/2023
Pros
easy way for automated logins to all software and websites
Cons
nothing to mention here, everything works great
- Industry: Banking
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
It's easy, safe and secure
Reviewed on 11/01/2023
Pros
It's easy to store, retrieve, and share passwords only without ever entering it. It is easy to share a password protected link with a co-worker without actually giving them the password. The sharing rights can then be cancelled or expired when no longer needed.
Cons
Maybe it is too secure, I have been trying to change my password for the last few months it the page won't load and when it does, it does nothing.
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Password Manager
Reviewed on 10/01/2023
It's good and I highly recommend this product for anyone
Pros
Everyone needs to use a password manager to keep track of the multitude of passwords that they need to use on a daily basis and this is a great solution.
Cons
There are no real con's to using this software. Instead of having to remember 47 passwords you now have to remember just one.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent Password Manager-Easy to Use
Reviewed on 05/10/2022
Overall, LastPass keeps my passwords secure and has a great autofill. It also is helpful to see where you are reusing passwords or have weak passwords.
Pros
LastPass is very easy to use and has a great app and desktop experience. I have used a few other softwares, but LastPass seems to have the best interface with mobile and desktop. The autofill on mobile and desktop is very useful and works most of the time.
Cons
When the app gets logged out on desktop or mobile, it can be frustrating when the autofill will not work. It also used to be free for several devices, but they now charge for this feature.
Reasons for Choosing LastPass
Norton's app did not always workSwitched From
Norton AntiVirusReasons for Switching to LastPass
The mobile app and desktop experiences are better with LastPass.- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Relative Solid Solution for Passwords
Reviewed on 29/08/2020
Overall, it has worked really well to not only document and share individual and group work passwords, but store emergency documentation in the case of an organizational disaster as well. We feel very confident that we can restore our IT systems in the event of a catastrophic equipment and/or personnel outage because of the availability of the service via any Internet connection.
Pros
The best feature of this software is the seamless integration between browsers and devices. It does not matter where an employee is; they are able to access their work credentials, their shared group credentials, and any personal passwords as well if they choose to link their personal and work LastPass accounts together. It has made universal password management a breeze.
Cons
The administrator console for the software feels slow and clunky, and at times is not very intuitive. Additionally, if a user gets “stuck” trying to access their account during the provisioning process it can take a good amount of work and resets to get everything operational again.
Alternatives Considered
KeePassReasons for Switching to LastPass
Best value and features, with the cross-platform integration for users accessing their passwords a gigantic selling point.- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
I never think about passwords with LastPass
Reviewed on 19/07/2019
We use LastPass daily. To work with teams I don't know how we'd manage without it. We'd probably live and die by the "Forgot Password" option. It's quick to setup passwords and to manage them after the fact. At least a few times a month I hear someone complain about password management. I can't recall the last time this has been a problem for our team.
Pros
- The ability to manage a team with shared passwords
- Allow access to passwords without the ability to see them
- Create shared folders for specific teams
- The password generator
- The Authenticator app which auto logs you in without entering a code
Cons
- The mobile version at times doesn't work seamlessly with apps requiring multiple login attempts
Alternatives Considered
1PasswordReasons for Choosing LastPass
1Password didn't have the team admin functionality at the time.Switched From
1PasswordReasons for Switching to LastPass
It had better user management.- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Password Manager - Minus the Breeches
Reviewed on 25/07/2019
I've used it for close to 10 years, can't say I'd keep using it if it were bad. We tried Dashlane and while it had better security, the mobile features weren't as good, so we reverted back to LastPass.
Pros
Easy to use. Works on both desktop and mobile so I don't have to choose. Sharing passwords is easy.
Cons
There have been multiple data breeches and it is sometimes "too easy" to use. This can be a plus and a minus. Someone can hop on my computer, without any verification and everything is available to see.
Alternatives Considered
Dashlane for BusinessReasons for Choosing LastPass
Mobile worked better and it was easier to share in the companySwitched From
Dashlane for BusinessReasons for Switching to LastPass
Cheaper, easier, password sharing- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Password Manager
Reviewed on 22/04/2021
I have been using this software for several year. It manages my passwords and it will also manage credit card information, bank account information and other types of information you want to keep secure but at your finger tips.
Pros
Ease of use and user interface.
Cons
Exporting of saved password
Reasons for Choosing LastPass
Just wanted a more user friendly information/password manager.Switched From
RoboFormReasons for Switching to LastPass
I just liked the way it worked .- Industry: Religious Institutions
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Review
Reviewed on 05/10/2019
We were looking for a solution to how to best store all our different passwords. Whether it is user accounts or website logins, we needed a secure, easy way to share program for the entire IT team. LastPass allows all of this and with the added benefit of great reports.
Pros
The ability to get a quick report on all the activity and status of each user is awesome! I know how often the IT staff is using last pass and if everything is secure.
Cons
When you want to retrieve passwords for things NOT tied to a specific website, it can take more clicks and time than one would want.

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Feel secure with your passwords and identity
Reviewed on 20/05/2021
Overall I couldn't do internet life without it! From Banks, work sites to free account sites, I need a vault for all of these passwords. LastPass does that.
Pros
Keeping unique passwords safe is no longer a concern with LastPass. Now I feel comfortable using complex passwords and know I've not used that password for other sites. Also having it automatically populate the username/password on most internet sites is really nice. LastPass also provides a password check to go through all your passwords and tell you how many are old, been compromised (publicly known hacked sites), used on multiple sites, etc. That helps you when you get a notice that an email/password combination for one site was compromised. Change for that one site, verify what other sites use that password too (shouldn't but we do, right) and change to be more secure and prevent hackers getting into your sites, stealing identity, etc.
Cons
Not being able to log into lastpass for free on both mobile and desktop. I understand the company need to make money.
Searching through many passwords saved can be hard at times but overall can find what you are looking for. Haven't seen new features for awhile so maybe something being worked on in the backend of the software?
Alternatives Considered
Microsoft ExcelReasons for Switching to LastPass
In cloud.- Industry: Government Relations
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The very best choice for password management
Reviewed on 16/08/2022
I like using the password generation, organizing my vault, seeing it sync in when I move over to mobile. Expanding my vault with more and more passwords makes me feel increasingly secure and like I'm taking control of my online life.
Pros
I'm really happy with the password management tools provided by lastpass and how it keeps me organized. I enjoy creating different folders, subfolders and diving things between work and personal within my vault. For sufficient modern day online security the average person is needs to maintain hundreds of different account and logins with each having a unique password consisting of a random string of characters. It would be impossible to manage this without a trusted tool like LP.
Cons
Autofill and autosave are very, very good but still not yet at the point where every website works. And I haven't figured out how to autosave new passwords when I'm on mobile and have them sync over to desktop. That's really my only criticism. But perhaps, it's my fault and there is a setting where I can enable improved mobile autosave. I'll keep looking into it. Overall, this is a very valuable product that everyone should use.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing Tool for Security
Reviewed on 19/04/2019
I love my experience with LastPass. I use it personally and for my small business and it saves me a lot of time and headaches when it comes to passwords. I also feel way more secure in my online vulnerability since using this and creating more secure passwords.
Pros
I use lastpass to keep track of all my passwords for various sites. I cannot stand the process of having a password reset when I'm in the middle of a task. It gets really frustrating to waste time, and LastPass saves me all that time on a consistent basis.
I also like that I am able to share passwords with my husband and we have access to passwords for services we share. I never have to call him to get a password anymore, which is really helpful to both of us.
The other service I really like about LastPass is that it has a browser add-on that allows me to generate a password when I sign up for an account on an website. I love that I am able do this, as it prevents me from using the same password over and over and I don't actually have to remember the password as I can access it from my phone, tablet or computer to login with one click.
I also love that LastPass is seamless throughout all devices. I can use it on my phone, tablet or computer and it is updated constantly. I also love that it can save different login information separately if you have two different user accounts on one website.
Cons
It can get a little confusing when trying to share a password with another user. My husband and I share passwords and logins for our utilities and shared accounts, so we share our password information with each other for ease of use. In LastPass you have the option to share the login information or the password, and it can be unclear which is which. We've had a few occasions where we thought we shared the password with each other and we actually had not given full permission.
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
One-word: Indispensable - One of the greatest apps ever made.
Reviewed on 10/09/2017
Pros
Lastpass has 10 key pros:
1) Password generation and auto filling
LastPass generate secure passwords for every website you use. It saves them as well and automatically logs into the website. This means you can create passwords that are very difficult for hackers to guess, without having the trouble of remembering them.
2) Form fill
You can set up profiles with all your details allowing Lastpass to automatically fill in online forms for you.
You can even set up profiles for obscure details.
You can switch between profiles, which is handy if you have multiple email accounts or phone numbers.
3) Automatic password changing
For certain sites, Lastpass will automatically change your password.
This makes it a breeze to change your passwords on a regular basis, which is a good way to keep secure.
4) Alerts when a website has been hacked
If a website is known to be hacked, Lastpass will alert you to change your password. This will make sure that the hacker is stuck with an old password that is useful for them.
5) Hardware authentication
Lastpass can be linked to a hardware device such as your mobile phone.
That way, in order to login to your account, you will need your mobile, which keeps your account very secure.
6) Password sharing
You can share passwords. This is very useful in an office where multiple people might have access to the same website.
7) Excellent interface
The interface is very streamlined. It automatically pops up when you need it and then disappears when you don’t.
8) Multi-platform
Lastpass works on all platforms including Windows, Mac, Android. On mobile, it can even work with apps, which is a big time saver.
9) Password audit
Lastpass can audit your passwords to search for insecurities (such as duplicate passwords, old passwords or hacked passwords)
10) It’s free
Remarkably all these features are free (apart from Password sharing which is only in the premium plan).
Cons
Lastpass has one con. On certain websites it can forget to save the password you created, which will lock you out of the site. This is very rare, but it is annoying when it happens. As a workaround you can copy the password to your clipboard when it is created. That way, if it forgets to save the password, you can just paste it back into its database of your passwords.
- Industry: Real Estate
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All your passwords secured and easy to access
Reviewed on 27/08/2021
In general, Lastpass it's a GREAT app, has it all, secure storage of my sensitive data, password generation, easy to fill out the info in every app or site I use on a daily basis, can access my password from anywhere, and, best of all, I only need to remember 1 Master Password.
Pros
I really like how easy is to access all my passwords with just a few clicks, no need to remember them, and can set up a different one for each site or app I use every day, also, I don't waste any time creating a new one using the "generate secure password" option, allowing me to comply with any password requirement, and, with the Premium Plan, now I have unlimited access from any computer or mobile device, saving me a lot of time and headaches.
Cons
There have been concerns regarding how secure the app and the site are, but, after all the time I have spent using Lastpass I have no doubts all my information is in a secure place, however, the only thing I was not happy with was to choose from which device I would need to continue using the service, desktop or mobiles, unless I upgraded to Premium, was thinking about doing it anyway, but, didn{t like to be forced to do it.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I cannot recommend LastPass enough - it has revolutionised my life
Reviewed on 21/01/2019
I honestly don't think I could survive now without LastPass. I have experienced no major issues, support are very quick to respond and the assistance provided is extremely accurate.
Pros
LastPass security is extremely high as you would expect off a company that provides a secure password service.
Before I used LastPass I maintained an encrypted excel document with my various passwords, some hadn't been changed for years and lacked complexity. When they were all entered into LastPass it it automatically scored them, suggested which ones needed changing, and best of all, generated secure string passwords of 48 characters, random upper & lowercase letters, numbers, and special characters. All of my accounts now have extremely long secure passwords that I do not need to remember as I just have to remember my pass phrase that logs me into LastPass and they do the rest for me.
From an administrators point of view LastPass Enterprise allows the sharing of admin passwords, access of which can be restricted by Access Control Lists. This has greatly improved the reliability of admin passwords that we store.
Finally searching for the passwords is extremely easy - on web pages it automatically triggers if the URL has been set up, and when manually searching simply type the name of the program/account and it will filter the list.
Cons
The only issue I have had with LastPass is that the browser extension, when first installed, does not have a time out function. This needs to be manually set. As such inexperienced users may well end up leaving their passwords very insecure.
My suggestion would be to include a "set up" introduction where the default option of a 5 minute inactivity logout could be modified to however the user desires it. This would ideally need to be done before the browser extension becomes fully live.

- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
One of the unsung heroes of my app list
Reviewed on 29/05/2019
As someone who uses a ton of web apps for my work, as well as logs in to dozens of websites for media consumption, shopping, and all the rest of online life, LastPass is critical to helping me stay safe and sane at the same time. I know maybe two of the passwords LastPass has saved for me, with LastPass remembering the rest. My accounts are much safer for using this app, and my life is also easier. There's no downside here.
Pros
From a security standpoint, LastPass changed the game for me. Where once I was the kind of person who alternated between a couple variations on the same password for everything, now every new signup I complete has a secure password that I'll never remember and will never need to remember. LastPass remembers for me. The sharing features are great, making it a cinch to get whatever passwords I need to whichever users need to use them, and the whole process is just so easy. LastPass autofills my passwords in the browser and on my mobile device. I just about never need to think about passwords or logins anymore. I suspect the time savings this offers, while modest on a per instance basis, add up to something significant over time.
Cons
LastPass is just a little inconsistent and finicky. Sometimes the sharing feature doesn't work very well, so you'll need to wait a while before the other party can log in. Sometimes the autocomplete feature won't work because the Chrome extension is trying to display some sort of message. Minor annoyances only, but annoyances all the same.
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Epitome of Convenience
Reviewed on 24/09/2018
I'm quite satisfied with LastPass Enterprise and I recommend it to anyone I know. It's something I personally cannot live without, and I use it daily.
Pros
LastPass Enterprise is a very useful service that allows users to enter all of their passwords for any account they own on any website on the web. The service is extremely secure, and also has a free version which is very suitable and well equipped for personal use. This product has essentially changed the way I work on the web. I never have any issues when it comes to remembering passwords and accounts. I can also access this information from anywhere I want, including my smartphone with the LastPass app. The service also automatically updates and secures any changes made to your passwords, and can randomly generate effective passwords if needed. It also gives you tips on how to make good passwords, when it's time to change passwords, or if there too many duplicate passwords for multiple accounts (security tips). Overall, the service is extremely vital for modern technology, where we can potentially have hundreds of accounts with different passwords. There's simply no convenient way to store these all and update them in realtime. Lastpass serves to keep this security and does it perfectly without issue.
Cons
If there are any cons at all it will be that the service is quite expensive and has problems living up to the competition which offers more at the same or cheaper cost.

- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Perfect Program
Reviewed on 26/12/2018
Overall, I don't know where I would be at with my business without LastPass. I've used it for years and it has made everything seamless between my clients, my business, and my employees. Saves me more time than I can describe.
Pros
There are so many amazing features that it's hard to list them all. I love that LastPass automatically stores your password in the correct category so it's easier to find when you need it. The fact that it automatically pops up when you login using a password that's not saved, so you can hit one button and store the password is very helpful. It's also amazing that you can share passwords with someone so easily and they can share with you. The fact that the free version is so useful, really urges people to want to support the company. It doesn't feel like they're trying to cheat you. Some companies will make their free version sound too good to be true but, not LastPass.
Cons
The only complaint I have after being a long term user of this program is the fact that when you update a shared password, you have to resend it through email. Although I see the usefulness in this, it has confused a few of my clients and caused a mess more than once. Maybe an easier way to update these passwords is to ask the user updating the password if they would like to share the update with those it's shared with. Then, it can automatically update it for those they want to still share it with and those they don't. It could make it less confusing.