LeadSquared Reviews

The software is easy to use as compared to its other counterpart salesforce.

Sierra Reporting is not the best, custom reports cannot be created properly.

The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams productivity and also identify gaps in lead conversions.

The only thing that I don't like is the user interface. It has great features but the UI & UX is not up to the mark and also navigating through some features is difficult.

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

multiple customizable reports at different user levels

issue in integration with our backoffice

This CRM has helped me in managing my work and tasks in a very efficient way

The user interface should be improved a little

It's inexpensive with all the functionalities for lead management and nurturing.

The turn around time from customer success team is bad.

Very easy to use.

Administration can be done without any coding hardcore skills.

Landing page creation is easy and feature like some Landing page some module can be visible or hide on mobile is a great one without any coding.

Support is great. The customer care team is very fast in responding to customer queries.

Third-party tool integration sometimes feels limited.

When it comes to reporting all required reports are available like lead source, lead history, but advanced-level reporting feels limited.

for SMBs leadsquared is sufficient.

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

Automated tracking of leads around calls as well emails is the best feature that I like hands down. You can take prompt follow ups and if you want you can also set reminders efficiently

The reminders might get a little delayed but I guess the other features compensate very well

1. Marketing Automation2. The process designer3. Activity Reports 4. The smart views for more efficiency5. The daily reports

1. More Marketing solutions can be built into the CRM2. The dashboards are very limited for the use cases. Must have more options

The live calling updates and the recordings to listen exactly what happened on last call

Interface is not that attractive and not much user friendly.

Lead Capture, Automations, Separate Activities, Creating Forms, Phone Call Metrics, Notifications, etc. These are the features which we like in the LSQ CRM.

Pricing is very high for Apps connector and Automation timing is slow. Activity import is not working properly. Kindly look into this.

In my opinion Leadsquared is the best CRM tool. Leads are captured and distributed to the agents for calling. The sales dashboard is easy to create and excellent to pull reports. It is a cutting-adge tool that supports every type of technology integration.

Leads are sometime not captured in real-time. This CRM cannot be integrated without the help of a Customer Success Manager.

The Ux is well thought through and easily adaptable.
The customer support is really strong.
Integrations and payments are seamless.
Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

1. Call TRACKING
2. Lead distribution
3 ease of team management

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.

Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.

I used most of the features. Easy to operate all functionalities. The lead generation, campaigns, third-party integrations like facebook, WhatsApp, messaging vendors etc was really awesome.

Need to add more options on the landing pages. Need an inbuilt call System to get implemented on Leadsquare.

It is easy to use. Lead distribution is easy.

nothing as such . Its a good product using it since 2 yrs

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective.

The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business.

Turnaround time was reduced drastically & lead management was much easier.

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly.

Updates should be synced in real-time, we experienced some delays with key feature requests.