Hubstaff

4.6 (1,531)
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Centralized app for time tracking and productivity metrics

Overall rating

4.6 /5
(1,531)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

92%
recommended this app
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1531 Reviews

claire
claire
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Hubstaff is bombastic

Reviewed on 23/12/2024

Pros

Have liked it's payroll capability which has helped in all payments operation in my company

Cons

Had to integrate to other tools and requires technicality in intergation.

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good cheap tracking for development users on a budget

Reviewed on 20/04/2024

It is a program initially for engineers with a small budget or professionals with a low budget who...

It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward.
It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it.
I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Pros

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Cons

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Sofía
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Neutral experience

Reviewed on 08/10/2024

I would describe it as a neutral experience. This software has as many pros as it has cons in my...

I would describe it as a neutral experience. This software has as many pros as it has cons in my opinion, but regardless, most of the times it does the job, plus is has some tools that are helpful to keep track of personal tasks.

Pros

I liked the fact that it actually gives the option to cap the worked hours and all the reminders of how many hours you have left to work, which is not something I had with previous time tracking systems.

Cons

To be fair, the software slowed my computer down significantly, and while trying to use it in my iOS systems it would randomly stop tracking time or taking screenshots.

Susmita
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hubstaff great for monitoring

Reviewed on 04/12/2024

Mostly used hubstaff as a freelancer to track time for billing clients. It provides a suite of...

Mostly used hubstaff as a freelancer to track time for billing clients. It provides a suite of features aimed at improving transparency, accountability, and performance in the workplace. It Works with over 30 tools, including accounting (QuickBooks), communication (Slack), and development tools. Assign tasks to team members and track their progress. Tracks mouse and keyboard activity to measure productivity

Pros

Time tracking, remote working,monitors website visited and applications used,payroll and payments,location tracking,multiplatform

Cons

Privacy concerns for some people,pricing

Robert
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommended

Reviewed on 29/08/2024

pretty good i like the software it's quite robust helps me stay on top of my remote workers.

pretty good i like the software it's quite robust helps me stay on top of my remote workers.

Pros

Keeps me engaged with my team and allows me to understand what they are doing.

Cons

probably the exporting of time but i guess it's just me not knowing how to use it fully.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Hubstaff

screenshot feature that was integrated whithin the system.
Steven
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Huge money saver

Reviewed on 29/09/2024

I have been using Hubstaff since the start of the pandemic. It has “helped” with more accurate...

I have been using Hubstaff since the start of the pandemic. It has “helped” with more accurate employee time keeping. Has definitely paid for its self multiple times over

Pros

Multiple formats for tracking employees time

Cons

When it doesn’t log in an employee at house

Alternatives Considered

ManyChat

Reasons for Switching to Hubstaff

Function and value for the money. Reviewed many competitors
Heather
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Works fine, but not the best option on the market

Reviewed on 10/09/2024

Our employees did not find it user-friendly to begin working on different tasks with the clock...

Our employees did not find it user-friendly to begin working on different tasks with the clock running, and would often forget to switch tasks -- which resulted in an inaccurate picture of how they were spending their shifts.

Pros

Hubstaff worked well for managing employee clock-in and clock-out, providing reports on how each team member was doing.

Cons

Our employees would often forget to clock back in after breaks. We ultimately switched away from Hubstaff because we found a solution that worked better for our team.

Alternatives Considered

When I Work

Reasons for Switching to Hubstaff

We went with Hubstaff initially, but switched to When I Work because we liked the way it looked and functioned.
David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hubstaff works great for our copany

Reviewed on 05/12/2023

It has been great for my company to have this tool as all staff work remotely. I can much more...

It has been great for my company to have this tool as all staff work remotely. I can much more easily monitor and know what is going on with my projects and staff.

Pros

Easy hour tracking for remote staff, easy hour tracking for billing of clients

Cons

Cannot control how long screen shots are kept and cannot easily delete them manually. I would like to delete the screen shots after each billing for security purposes.

Dev
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GOOD SOFTWARE TIME TRACKING

Reviewed on 29/02/2024

Excellent CUSTOMER SUPPORT in setting up the software.

Excellent CUSTOMER SUPPORT in setting up the software.

Pros

Transparency. Is good in being able to provide valuable insights.

Cons

I think it is a bit on the expensive side.

Delicia
Delicia
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

hubstaff review

Reviewed on 15/10/2024

Its was a good program just logged me out often. Stats were not very accurate.

Its was a good program just logged me out often. Stats were not very accurate.

Pros

it was easy to understand and very effecient

Cons

did not communicate well with other programs

Andrey
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

My everyday helper!

Reviewed on 20/10/2023

I don't know how can I manage even one person without Hubstaff. It is a must!

I don't know how can I manage even one person without Hubstaff. It is a must!

Pros

– Easy to use;– Easy to integrate;– Integration with Asana;– Different types of reports.

Cons

Sometimes integration from Asana has bugs.

Alternatives Considered

Toggl Track

Reasons for Choosing Hubstaff

Toggl has an inconvenient UI.

Switched From

Toggl Track

Reasons for Switching to Hubstaff

Toggl has an inconvenient UI.Hubstaff has a fair price for the good quality of the product.
Angela
Overall rating
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great, easy to use time clocking/punching software!

Reviewed on 22/10/2024

Hubstaff has been simple and easy to set up and easy to use.

Hubstaff has been simple and easy to set up and easy to use.

Pros

Hubstaff is an easy to use platform that seemlessly and easily tracks time for timesheets/payroll.

Cons

Hubstaff is an external clocking program so the employee will need to remember to clock into hubstaff before working on a separate platform...hubstaff isnt automaticly engaged when an employee starts working. It is reliant on their memory to clock in hubstaff before accessing any other work program as opposed to auto clocking when accessing work programs automatically.

Kevin
Kevin
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hub Staff Review

Reviewed on 12/12/2024

overall, very good experience! Looking forward to enhanced features.

overall, very good experience! Looking forward to enhanced features.

Pros

Makes time tracking easy, removes idle time and screenshots to make sure employees are working.

Cons

Could improve to auto remove all suspicious activity interfering in the background or simply stop the clock - if people are trying to cheat the system.

Dionel
Overall rating
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent tool for business

Reviewed on 15/01/2025

it was very good, it allows you to focus on your job and is perfect for business that have...

it was very good, it allows you to focus on your job and is perfect for business that have employees working at home, is a great tool for employees and employers

Pros

Is very easy to install, and also very detailing in every aspect of your work done.

Cons

the screenshot notification, I think we should be able to have a way to stop just the notification

Jose
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hubstaff, Great tool.

Reviewed on 30/10/2024

I am a supervisor with 6 people in charge. I have to check their login and log out times, plus...

I am a supervisor with 6 people in charge. I have to check their login and log out times, plus their productivity times, their PTO request, etc. Hubstaff helped me a lot with this.

Pros

It is very accurate about all the information provided, and very detailed. You can have control over all your employees.

Cons

I don't have any complain about it. Maybe how are the teams distributed can be more friendly to use.

Sergio ernesto
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time tracker benefits

Reviewed on 05/06/2024

It's me the one that had to learn how to use it. the program itself is great

It's me the one that had to learn how to use it. the program itself is great

Pros

It does track time in an accurate way and even those 15 mins before you log out automatically are thinked for you to go and take a piss or something. it is really well thinked.

Cons

i haven't found anything i dont like about it

Ma. Rezie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Hubstaff review

Reviewed on 15/12/2024

I really like using hubstaff in my work. This way i am able to track my day to day tasks and...

I really like using hubstaff in my work. This way i am able to track my day to day tasks and projects. It is more accessible and very easy to use. What i love the most is the option to take notes of the tasks you have done. The time stamp and also the screenshot option.

Pros

It is easy to access and have the ability to edit and take down your tasks.

Cons

What i least like about this tool is there are many options for you to select for a certain project. The tabs is a little bit confusing sometimes.

KIRA
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product for Remote Employees

Reviewed on 29/03/2024

My overall experience with Hubstaff has been great. The program is cost effective and a great way...

My overall experience with Hubstaff has been great. The program is cost effective and a great way to monitor remote employees.

Pros

I love using Hubstaff for our remote employees. It gives me access to see screenshots of what they are working on, assign tasks, job cost their time, and easily see what I need to pay each employee.

Cons

The only thing I do not like about Hubstaff is the desktop version needs to be downloaded to utilize the full services that hubstaff offers. I have to explain this to new employees, and some do not want to download the application.

George
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Time Tracking Tool

Reviewed on 10/12/2024

is a fantastic tool for time tracking, payroll, and productivity monitoring.

is a fantastic tool for time tracking, payroll, and productivity monitoring.

Pros

Accurate Time Tracking and project + task management integration

Cons

Basic reporting features only and limited offline functions

France
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Surprisingly hassle free...

Reviewed on 10/06/2024

User-friendly. Imagine that you just logged in, in the comfort of your home, you do your job/daily...

User-friendly. Imagine that you just logged in, in the comfort of your home, you do your job/daily tasks, and after a week, you'd be able to submit your time sheet with no sweat. Everything has already been placed accordingly.

Pros

Everything is just one-click away. And everything is calculated accordingly.

Cons

No 15-minute break? I'm unsure if this is between the company and the user, but I hope, HubStaff could offer that.

Samuel
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hubstaff changed my business!

Reviewed on 15/12/2024

Love it!! Easy to use! Simplified my staffing agency

Love it!! Easy to use! Simplified my staffing agency

Pros

The dashboard gives you a picture of how the business is doing. Love it!

Cons

Financial features are limited would love QB integration

Shahin
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Hubstaff is functionally it is a failed!!!!

Reviewed on 03/01/2024

It is a failed software because the basic function is not working and it is destroying the times...

It is a failed software because the basic function is not working and it is destroying the times that I was working. after working for 4 months, it destroyed 3 months!!!

Pros

After finishing the time, and closing the app, it shows an error that the time does not saved and all the time that I was working is just wasted!!!!

Cons

My employer defined this software to be used in remote jobs and because this I was supposed to use it.

Response from Hubstaff

Hi Shahin! Thanks for your feedback and we're sorry to hear that you were having some issues with the app.

We would like to explain that when you quit your app and the data has not been uploaded to the servers yet, there will be a popup notification.

Don't worry as the data is not lost since we store everything locally on the user's computer. As soon as the Hubstaff app connects to the servers, all the locally stored data will get uploaded.

If you're still having issues with it, please send us an email at [email protected] so we can take a look into this for you.

Thanks and have a good day!

Gustavo
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good tracking software

Reviewed on 03/12/2023

Pros

It is good if you want to control your employees, if you trust them, don’t use it. It is good for outsourcing where clients ask for this type of tracking

Cons

Remote deploy and maintenance is terrible, continuous updates, if you don’t pay for a high end plan, it is very complicated to automate the installer for remote installation

Matt
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A+ Experience

Reviewed on 11/09/2024

Staff has been great as has the platform

Staff has been great as has the platform

Pros

The analytics show everything you'd want to see in terms of productivity and efficiency

Cons

I wish there was more customization to scheduling

Hemanth Kalyan Kumar
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hubstaff Review

Reviewed on 03/12/2024

My overall experience with Hubstaff is good.

My overall experience with Hubstaff is good.

Pros

Time tracking is seamless in Hubstaff. It is impressive.

Cons

There is no permission for insights, which would have been helpful.