ManageEngine Applications Manager

4.5 (35)
Widest application monitoring support for enterprises & SMBs

Overall rating

4.5 /5
(35)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.5/5
Customer Support
4.6/5
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35 Reviews

Kainat
Overall rating
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient Monitoring

Reviewed on 14/05/2018

It efficiently monitors performance of my database server.

Pros

ManageEngine Applications Manager allows me to monitor the efficiency and progress of my database servers.

Cons

The user interface can be improved to be easily set-up and used by a person with a non technical background.

Response from ManageEngine

Hello Kainat,

Thank you for your review of Applications manager. We hope you are finding the product useful for your objectives. We appreciate your feedback on improving the UI to address some usability issues. Seems like we have similar concerns. The goal is, as you said, to enable even people with non-technical background to simply setup and start using the product in minutes. With continued support from our customers and our own robust team, we are slowly enhancing the product to deliver a better experience every step of the way.
If you would like to interact with us about product related queries, please drop an Email to [email protected]

sachin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"In conclusion, an excellent product with a very easy to use administration system.".

Reviewed on 31/01/2023

In addition, reports on service availability can be generated for various types of devices in one place as well as the modules and instance can be configured very quickly.

Pros

An easy-to-use tool that helps you manage complex applications and servers

Cons

There is a single dashboard for almost all services and we can monitor them all

Alternatives Considered

PRTG Network Monitor

Reasons for Switching to ManageEngine Applications Manager

An easy-to-use tool that helps you manage complex applications and servers
Łukasz
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Underdeveloped multi-vendor monitoring

Reviewed on 07/11/2022

I'm using the Applications Manager plugin for the OpManager software I purchased.

Pros

Possibility to monitor various types of devices in one place, creating service availability reports

Cons

Notorious problems with updating the Applications Manager plugin in OpManager, problems with monitoring devices using SNMP, the graphical interface is not user-friendly

pritesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective Monitoring solutions

Reviewed on 27/01/2023

Its helps us in monitoring the health of devices. Enhance decision-making and We lime the ability to remotely manage our devices with remotely.

Pros

We can configure alerts for databases and servers/services easily.

Cons

SAP hana database implementation and configuration

Alternatives Considered

PRTG Network Monitor

Reasons for Switching to ManageEngine Applications Manager

customer relations/serviceEnhance decision makingconfigure alerts at different Levels
Danson
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to install and use.

Reviewed on 15/05/2018

ManageEngine is cheap to install and use
Easy asset management and auditing.
Simple and straight foward service request processes.
Great business processes automation.

Pros

ManageEngine Applications Manager was easy to install , use and no training was required to get our monitoring software started.
It is a multipurpose monitoring tools for client applications, fundamental foundation parts,such as application servers, databases, huge information stores, middleware and informing segments, web servers, web administrations, ERP bundles, virtual frameworks and cloud assets.

Cons

Updating ManageEngine Applications Manager is not a straight foward process because sometimes documentation is not extensive.

Response from ManageEngine

Thank you Danson for reviewing Applications Manager. We are glad to be able to deliver value to you in terms of application performance monitoring. We see you have mentioned that updating the Applications Manager setup is not simple without sufficient documentation. Could you please let us know if you are referring to the application of service packs in the product? You can send your response to [email protected] and we will get in touch with you about it.

Selva Kanivasan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Monitoring Tool with Excellent Support

Reviewed on 31/01/2023

Very helpful product to understand what's going on in your Infrastructure devices

Pros

RUM,DB,Server Monitoring plays a vital role

Cons

No Suggestion. every features works amazing

Alternatives Considered

SolarWinds Service Desk

Reasons for Switching to ManageEngine Applications Manager

easy to use
jesus
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in Class Monitoring Software in the Market

Reviewed on 10/02/2023

Pros

User Friendly product with best in performance

Cons

No Dislikes with this product everything work well.

Willian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and irreplaceable product

Reviewed on 20/03/2023

Best in class product for Application monitoring

Pros

Server monitoring, database monitoring, Application performance monitoring, Excellent support team

Cons

No dislikes, overall satisfied with the product

raju
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect monitoring tool & easy to use product

Reviewed on 28/02/2023

Pros

Support is excellent, Server monitoring, APM Insight, Jboss monitoring, Oracle DB monitoring etc

Cons

No dislikes about APM.It is a good monitoring tool.

Patrick
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Buggy and the source of way too much administrative overhead

Reviewed on 12/10/2015

This software was initially brilliant: quick to set up, easy to use, and a good value for the money. However, over the course of the past year I have spent no less than 20% of my ENTIRE work time trying to chase down issues, apply patches, and work with support to resolve random one-off problems that simply should not exist. Between database corruption issues, resource issues, inconsistencies between patches...I can't think of a single week over the course of the past year when I haven't had to tweak something in our App Manager nodes to make them work as expected. The support team has been great, and has eventually solved every issue I have thrown at them, but I am spending way more time on the phone, in email, and in chat sessions than any one person should. More attention should be focused on the development and testing of this product in my opinion, as the software has the potential to be great but the constant attention needed leaves it falling short for an Enterprise environment.

Sherif
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We are using this product from the year-2008 and there is more improvement and optimization...

Reviewed on 05/03/2018

I can able to monitor all the cloud services. We have huge list around this product.

Pros

1. User friendly and we can customize this product as per our requirement. I did some customization for mongodb with the help of APM team and which is supports my requirement.
2. Sequential improvement on product.
3. New Features.

Response from ManageEngine

Thank you Sherif for your feedback. As we always mention, customer satisfaction comes first at Applications Manager. We are glad to know that Applications Manager is able to satisfy your monitoring requirements. Should you have any queries, do not hesitate to drop a mail to [email protected]

Aditya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

"Troubleshooter"

Reviewed on 25/01/2023

Pros

Easy to configure. Free for testing and learning for one month. Simple Dashboard.

Cons

Expensive. Support sometime takes a hole day or two days to be resolved. Different cost for different agent."Easy to configure ,apply and use it. Through it we have easily settled the issue which are from past 1 to 2 years. we have easily done the query optimization for databases and various api's."

Ashok
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Applications Monitoring Tool

Reviewed on 03/02/2023

Excellent Product

Pros

Applications , server, URLs, DB monitoring

Cons

Need more Dashboard widgets, NOC view and Rack View not available

Steve
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Applications and Server Monitoring Leader

Reviewed on 07/03/2023

Pros

Server monitoring is very easy to use with the AppManager product.

Cons

No dislikes overall best performance product

Ajeesh
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product for NOC

Reviewed on 17/02/2022

Pros

Prompt response from the software for the alerts

Cons

More features should added in the dash board

Ganesh
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Strongly recommend for monitoring infra

Reviewed on 06/12/2022

Easy to use and value for money

Pros

Hands on and robust easy to use this application

Srikanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

End User Monitoring Expertise in Market

Reviewed on 22/03/2023

Stunning

Pros

real user and end user monitoring is the best options in applications manager product

Cons

no dislikes everything looks find in applications manager

Gokul
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Application manager

Reviewed on 29/11/2022

The product has lots of features which lead this product in market

Pros

This product is very Easy to understand and implement.

Cons

The APM Dashboard is versatile and end-user take time to find out options

Susan
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Manage Engine

Reviewed on 24/02/2017

We use Application Manager for our IT Help Desk solution. I find it difficult to use and there is no self help or solutions repository. This maybe because my company has not set up that feature. I find it difficult to find closed or past requests. This is just an issue reporting tool.

Gerson
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All monitoring on a single console

Reviewed on 14/02/2018

This software is up for the challenge

Pros

Easy to use and easier to install. The installation and start-up of Applications Manager was done in less than 3 days. We have department of all sizes and it's great for each one.

Cons

Price is a bit high. Maybe it's a matter of perspective. A more flexible policy in licensing would be desirable.

Response from ManageEngine

Thank you for your kind words, Gerson. We are glad to know you found Applications Manager useful.

We will take your feedback on licensing and work towards making it more flexible.

Andrés
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good tool for basic monitoring of logical infrastructure.

Reviewed on 18/11/2021

Overall the tool worked well and was very easy to implement.

Pros

It is a tool that requires technical requirements and can also live in virtual or physical environments.

Cons

That there are monitors that can be added but generates additional cost, through addons

Pavan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Monitoring tool with hands on

Reviewed on 06/12/2022

Its Very good and Application Trainer are most vocal about this product also he has clear all concept of application manager .

Pros

This software is using since last 1 Year and it is user friendly

Cons

All Features are this software is very helpful and we can check alerts in one dashboard

Marek
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Awesome tool, great support

Reviewed on 08/10/2015

I was able to introduce this awesome monitoring tool in my team few years ago. Our monitoring was never easier since that time. Applications Manager is perfect for monitoring. It gathers all things in one place and lets you monitor and manage all of your hardware and software.

I cannot imagine my work without this tool! It replaced tons of small scripts and tools running on servers crons and command lines. Each time I introduce this tool to my colleagues, they are amazed and want access to it right away.

Applications Manager makes my live so much easier! Not to mention great support that can fix your issue withing 1 business day, provide patch and guide you through. I simply cannot say how much I appreciate Support help! Cheers!

Aditya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ManageEngine review

Reviewed on 13/12/2022

ManageEngine is designed in such a way that it is user-friendly and easy to learn.

Pros

ManageEngine provides real-time monitoring for databases and I use this tool on regular basis.

Cons

Need to add the real-time replication status for the databases.

PRIYANKA
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Application manager cheaper and effective tool

Reviewed on 20/02/2020

Pros

Application manager is a cheaper tool with ease of access.

Cons

Limited agents for APM marks a limitation on the usage of this tool.