ManageEngine Applications Manager Reviews

ManageEngine Applications Manager

4.8 (100)
Widest application monitoring support for enterprises & SMBs

Overall rating

4.8 /5
(100)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.7/5
Customer Support
4.8/5
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100 Reviews

Jeff
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get a 360-Degree View of Your IT Infrastructure with ManageEngine's Comprehensive Tool

Reviewed on 22/06/2023

The tool provides comprehensive support for monitoring virtualization technologies.

The tool provides comprehensive support for monitoring virtualization technologies.

Pros

The tool provides support for virtualized environments, including VMware and Hyper-V

Cons

The tool may not provide enough integration options with third-party tools.

Alternatives Considered

SolarWinds Service Desk and Zabbix

Reasons for Switching to ManageEngine Applications Manager

The product offers a mobile app that allows users to monitor their IT infrastructure on-the-go.
sachin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"In conclusion, an excellent product with a very easy to use administration system.".

Reviewed on 31/01/2023

In addition, reports on service availability can be generated for various types of devices in one...

In addition, reports on service availability can be generated for various types of devices in one place as well as the modules and instance can be configured very quickly.

Pros

An easy-to-use tool that helps you manage complex applications and servers

Cons

There is a single dashboard for almost all services and we can monitor them all

Alternatives Considered

PRTG Network Monitor

Reasons for Switching to ManageEngine Applications Manager

An easy-to-use tool that helps you manage complex applications and servers
Rajesh
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to deploy and use

Reviewed on 18/10/2023

Pros

We can deploy and configure very easyly. coming at reasonable prices

Cons

UI is little clumsy, difficult to troubleshoot in case of errors

Susan
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Manage Engine

Reviewed on 24/02/2017

We use Application Manager for our IT Help Desk solution. I find it difficult to use and there is...

We use Application Manager for our IT Help Desk solution. I find it difficult to use and there is no self help or solutions repository. This maybe because my company has not set up that feature. I find it difficult to find closed or past requests. This is just an issue reporting tool.

Mukund
Overall rating
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Elevate Your IT Management with ManageEngine Applications Manager's Innovative Tools

Reviewed on 17/08/2023

The tool provides a lot of insights into the performance of my database, which has been helpful in...

The tool provides a lot of insights into the performance of my database, which has been helpful in identifying bottlenecks.

Pros

The tool provides easy-to-understand visualizations of server and application health, allowing users to quickly assess the overall state of their infrastructure.

Cons

Some users have reported difficulty troubleshooting issues within the tool.

Verified Reviewer
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerfull, cost affordable and easy to deploy and mantain Platform

Reviewed on 29/05/2023

It helps us to identify degradations and anticipate possible shut downs of our mission critical...

It helps us to identify degradations and anticipate possible shut downs of our mission critical Applications. It provides information to help us with root cause analysis.

Pros

Ease of Configuration- Intuitive User Interface- Add ons to monitor specific applications (Ex. SAP , End User Monitoring)- It Provides features to restart Database and OS Services once it detects the service stops for any reason.

Cons

Lacks capabilities to monitor in depth for certain databases (Ex. SAP IQ, SAP Hana). Basic Reporting capabilities

Thato
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enhance Your IT Productivity with ManageEngine's Easy-to-Use Monitoring Software

Reviewed on 08/08/2023

I like the feature that helps me monitor the performance of my cloud-based applications.

I like the feature that helps me monitor the performance of my cloud-based applications.

Pros

The tool provides an easy-to-use interface for managing log files, allowing users to quickly search and analyze logs for troubleshooting purposes.

Cons

The tool may not provide enough support for certain operating systems or technologies.

Musraf
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Maximize Your IT Performance with ManageEngine's Powerful Monitoring Software

Reviewed on 20/09/2023

I like the alerting feature that sends notifications to my phone or email when an issue arises.

I like the alerting feature that sends notifications to my phone or email when an issue arises.

Pros

The tool supports monitoring of both on-premises and cloud-based applications, providing flexibility for modern infrastructures.

Cons

The setup process can be complex and time-consuming.

Nicolas
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Achieving Peak Application

Reviewed on 17/11/2023

ManageEngine Applications Manager's role-based access control has improved our security posture. It...

ManageEngine Applications Manager's role-based access control has improved our security posture. It ensures that only authorized personnel have access to critical monitoring data.

Pros

We appreciate the automation options for issue resolution, reducing manual intervention.

Cons

Although it has improved, ManageEngine Applications Manager may have limited support for monitoring cloud-based applications compared to on-premises systems.

anita
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlining Your Workflow with Manage Engine Application Manager

Reviewed on 19/10/2023

monitoring capabilities and user-friendly interface

monitoring capabilities and user-friendly interface

Pros

this application is comprehensive monitoring capabilities and user-friendly interface and also making it easier to manage and optimize their IT infrastructure.

Cons

Manage Engine Applications Manager include its licensing costs, which can become expensive as infrastructure scales, and the need for more comprehensive documentation.

lakshmi
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Application Performance with the Top Monitoring Tool

Reviewed on 20/04/2023

Pros

Database Monitoring is one of the best features in Applications Manager.

Cons

When its comes to the Auto discovery can be improved.

Alternatives Considered

Dynatrace
Angela
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Stay Ahead of the Game with ManageEngine's Cutting-Edge Monitoring Tool

Reviewed on 20/09/2023

The tool provides comprehensive monitoring capabilities that help me identify issues before they...

The tool provides comprehensive monitoring capabilities that help me identify issues before they impact users.

Pros

The alerting system is robust and can be configured to notify users via multiple channels, including email and SMS

Cons

The dashboard can be cluttered and difficult to navigate.

Sateesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Transform Your Business with ManageEngine's Robust Monitoring Platform

Reviewed on 26/05/2023

The tool may not provide enough support for monitoring microservices

The tool may not provide enough support for monitoring microservices

Pros

The product provides a comprehensive set of tools for managing and troubleshooting .NET applications

Cons

The tool may not provide enough support for monitoring microservices

Sherif
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We are using this product from the year-2008 and there is more improvement and optimization...

Reviewed on 05/03/2018

I can able to monitor all the cloud services. We have huge list around this product.

I can able to monitor all the cloud services. We have huge list around this product.

Pros

1. User friendly and we can customize this product as per our requirement. I did some customization for mongodb with the help of APM team and which is supports my requirement.
2. Sequential improvement on product.
3. New Features.

Response from ManageEngine

Thank you Sherif for your feedback. As we always mention, customer satisfaction comes first at Applications Manager. We are glad to know that Applications Manager is able to satisfy your monitoring requirements. Should you have any queries, do not hesitate to drop a mail to [email protected]

Raj Mohan Reddy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Monitor all your IT resources with one Tool

Reviewed on 23/05/2023

Pros

We use applications Manager to monitor all our IT resources with this product, It helps in identifying the root cause of the issue, generate reports and Alarms saves major of time with great support and development team

Cons

VM monitoring, Real user monitoring, DB monitoring,

Jorge
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seamlessly Monitor Your IT Environment with ManageEngine's Top-Notch Solution

Reviewed on 26/07/2023

The UI is responsive, and I haven't experienced any lag or performance issues.

The UI is responsive, and I haven't experienced any lag or performance issues.

Pros

The product provides a comprehensive set of security features, including user authentication and access control.

Cons

The tool may not provide enough support for certain databases.

Aditya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

"Troubleshooter"

Reviewed on 25/01/2023

Pros

Easy to configure. Free for testing and learning for one month. Simple Dashboard.

Cons

Expensive. Support sometime takes a hole day or two days to be resolved. Different cost for different agent."Easy to configure ,apply and use it. Through it we have easily settled the issue which are from past 1 to 2 years. we have easily done the query optimization for databases and various api's."

Nodean
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Personal General Overview of App Manager in our Organization

Reviewed on 16/05/2023

- Proactive monitoring of IT Infrastructure and services which enables us to respond to impending...

- Proactive monitoring of IT Infrastructure and services which enables us to respond to impending issues and incidents timeously- Data that allows us to draw reports on incidents, recognize trends and analyze issues as part of root cause analyses

Pros

- Customizability- Integration with other products- Plugins for different technologies

Cons

- Polling data for some of the matrices we are monitoring is rotated after a short period of time so we cannot access it days later, only a short time, up to 24 hours after it was collected

James
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great value and thoughtful features

Reviewed on 22/08/2023

Overall this has been very helpful in identifying certain issues that we had been facing and...

Overall this has been very helpful in identifying certain issues that we had been facing and allowed us to act quickly on issues that had a large impact on the company.

Pros

The product does a great job at monitoring different applications such as SQL. Although the alerting is very helpful, the best feature is the ability to run predefined and custom actions to address issues in real time. In our case we used it to monitor App Pool memory usage and at a certain interval reset the app pool to avoid loading errors on a 32-bit applicatino.

Cons

Likely not the fault of this specific application manager, but it takes a while to get your monitors and alarms set up and working. That aside the only minor inconvenience is trying to remember where to find each thing that needs to be managed. Can sometimes be hard to remember what specific screen you need to be on to obtain a particular metric or setting.

Diego
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Effortlessly Manage Your IT Infrastructure with ManageEngine Applications Manager

Reviewed on 29/08/2023

The tool provides a lot of out-of-the-box integrations that help me monitor third-party components.

The tool provides a lot of out-of-the-box integrations that help me monitor third-party components.

Pros

The product provides a comprehensive set of reports that allow users to gain insights into trends and performance over time.

Cons

The alerting system can be overwhelming and may generate too many false positives.

Sebastian
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stay Ahead of Potential IT Issues with ManageEngine's Predictive Monitoring

Reviewed on 14/06/2023

The tool provides a lot of insights into the performance of my web applications, which has been...

The tool provides a lot of insights into the performance of my web applications, which has been helpful in identifying slow pages.

Pros

The product provides a comprehensive set of tools for managing and troubleshooting Java applications.

Cons

The tool may not provide enough security features for some users.

Edward
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Boost Your Business Efficiency with ManageEngine Applications Manager

Reviewed on 22/09/2023

It's easy to install and configure, and I was able to start monitoring my applications quickly.

It's easy to install and configure, and I was able to start monitoring my applications quickly.

Pros

The tool offers customizable dashboards that allow users to tailor their monitoring experience to their specific needs.

Cons

Certain features can be slow to load or run.

Ashok
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Applications Monitoring Tool

Reviewed on 03/02/2023

Excellent Product

Excellent Product

Pros

Applications , server, URLs, DB monitoring

Cons

Need more Dashboard widgets, NOC view and Rack View not available

Ajeesh
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product for NOC

Reviewed on 17/02/2022

Pros

Prompt response from the software for the alerts

Cons

More features should added in the dash board

Scott
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Safeguard Your Business with ManageEngine Applications Manager's Proactive Monitoring

Reviewed on 26/06/2023

The tool provides a lot of information about the performance of my servers, which has been helpful...

The tool provides a lot of information about the performance of my servers, which has been helpful in identifying hardware issues.

Pros

The product provides a high level of scalability, allowing users to monitor large and complex infrastructures with ease.

Cons

Some users have reported issues with the tool consuming too much system resources.