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Asset Panda Reviews

Asset Panda

4.6 (1,391)
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Helping the world work smarter.

Overall rating

4.6 /5
(1,391)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.8/5
97%
recommended this app
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1391 Reviews

Federico
Federico
Overall rating
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool to Manage your Assets

Reviewed on 23/09/2022

Our experience with this tool have been great, we really love this product, now coming out of the...

Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.

Pros

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Cons

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Alternatives Considered

Asset Essentials, eMaint CMMS, AssetTiger and UpKeep

Reasons for Choosing Asset Panda

We needed a more friendly tool that provide us with complete information.

Switched From

UpKeep and Microsoft Excel

Reasons for Switching to Asset Panda

On our evaluation chart this Panda rated higher in the cost / benefit ratio.

Response from Asset Panda

Hi Federico, we appreciate you writing a review on the Asset Panda Platform.

Thank you for the opportunity to serve you.

Anna
Overall rating
  • Industry: Capital Markets
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

money control

Reviewed on 29/12/2023

Right on target with supply count and payments are pretty good

Right on target with supply count and payments are pretty good

Pros

almost always accurate with my counts and never short, honestly I like it

Cons

don't change yet until i can keep control of my spending

Response from Asset Panda

Hi Anna, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc...

Thank you for the opportunity to serve you.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

You pay for what you get.

Reviewed on 23/03/2018

There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...

There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.

Pros

Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Cons

Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

Response from Asset Panda

It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.

Have a wonderful day!

Lanell
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Making Inventory Easy

Reviewed on 16/06/2023

Love it

Love it

Pros

Being able to look up exactly what a co-worker has equipment wise is so easy just a couple of clicks and you have it.

Cons

I have issues with using a bar code scanner but I am 100% positive that it is a user error and not the program

Response from Asset Panda

Hi Lanell, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

stephanie
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool for asset management

Reviewed on 27/10/2023

Pros

Asset Panda is a great tool which is very easy to use and is highly customisable. The ability to use the mobile app as a barcode scanner is a huge plus

Cons

Amazing tool, my only complaint is that the app crashes randomly

Response from Asset Panda

Hi Stephanie, we appreciate your writing a review on the Asset Panda Platform. We are forwarding your comments to our product team.

Thank you for the opportunity to serve you.

Kristian
Overall rating
  • Industry: Program Development
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My preferred choice for asset tracking and management software

Reviewed on 11/04/2023

Pros

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

Cons

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

Response from Asset Panda

Hi Kristian, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

pankaj
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

tracking software is the most flexible

Reviewed on 07/06/2023

Pros

cloud-based asset tracking software is the most flexible, user-friendly, and customizable system available and supports integrations with the world's best software

Cons

Bit complex stricture and hard to find data in large project

Response from Asset Panda

Hi Pankaj, we appreciate your writing a review on the Asset Panda platform.

Than you for the opportunity to serve you.

Viraj
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tool to track your rented equipment and collect payments

Reviewed on 21/06/2023

This tool also helps track and do routine maintenance on the laptops/computer and printers which is...

This tool also helps track and do routine maintenance on the laptops/computer and printers which is critical when we are renting the devices to our tenants.

Pros

We use this tool to track IT equipment rented out in our flex offices to tenants who use the space on temp and long-term basis.

Cons

We have been using it for a short time in that we found collecting rentals for equipment is easy, but we are still trying to integrate it into our property management tool. This will ease our tenants to make payments on one platform.

Response from Asset Panda

Hi Viraj, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Taif Ali
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of asset panda

Reviewed on 14/09/2023

It's most good and acceptable

It's most good and acceptable

Pros

API IntegrationAlertsRoutingCheck In/OutMaintenanceAuditElectronic SignatureData ImportReportingDepreciationMapping

Cons

Nothing specialSome more advancement require

Response from Asset Panda

Hi Taif Ali, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Brianna
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Panda Express yourself

Reviewed on 15/05/2023

Pros

It's ease of functionality and ability to get the job done.

Cons

Digital programs have taken away from writing things down.

Response from Asset Panda

Hi Brianna, we appreciate you writing a review on the Asset Panda platform.

Abigail
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer for Small Businesses!!!

Reviewed on 17/12/2021

AssetPanda has done everything I hoped it would when we purchased it, and even more!

Also, the...

AssetPanda has done everything I hoped it would when we purchased it, and even more!

Also, the customer service and support is also incredible! Every AssetPanda employee I have spoken with thus far has been courteous and quick to respond to my need. They make a great team and I have truly enjoyed working with them.

Pros

The investment we have made into AssetPanda's software pays for itself in many ways. (1) Staff are able to achieve/oversee more because tasks are more efficient with AssetPanda. What took the staff 20 minutes to do per request, now takes five. Audits that would have taken hours because the data was never originally captures in the first place, takes 15 minutes. This opens up time on their schedules for other projects. This is possible through action and assets records that are extremely customizable and the ability to set up automatic notifications to staff members (not just administrators). (2) Activity and asset tracking with user stamps, time stamps, and barcode tracking minimized loss of capital. AssetPanda enables us to close the cracks from our previous system where assets were occasionally lost.

Cons

Actions can have an "open" action and a "return" action, which links two actions together. It would be helpful to have an action chain of 3-4 actions. There are work arounds though.

The only other drawback we have found is that AssetPanda is not HIPAA compliant.

Alternatives Considered

Sortly, FlowTrack, GigaTrak Asset Tracking System, inFlow Inventory and Finale Inventory

Switched From

Google Sheets

Reasons for Switching to Asset Panda

AssetPanda allowed more actions to be applied to the assets and unlimited users allows notifications to go any staff member. AssetPanda didn't just replace our previous asset tracking system, it also replaced our process for sending and signing asset-related documents (loan agreements, data usage agreements, invoices, etc).

Response from Asset Panda

Hi Abigail, we appreciate your writing a review on the Asset Panda platform. We love your comments ad will forward them the team. We are currently building a new version of the platform that will allow you to have the flexibility you desire with Actions.

Thank you for the opportunity to serve you.

Cody
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

2021 Review

Reviewed on 12/11/2021

So far I love it, it was allot of work to get it to where it is now but now that its set up its...

So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.

Pros

Once setup it is very easy to use and way less paper work envloved.

Cons

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.

So in summary I would love to see a global home page option for users templates.

Response from Asset Panda

Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality.

Thank you for the opportunity to serve you.

Alvin
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asset Panda has allowed us to centralize and track all IT assets

Reviewed on 29/03/2022

The college has had a great experience with AP since we started using it, it has allowed my team to...

The college has had a great experience with AP since we started using it, it has allowed my team to manage and track inventory of all IT assets that we hand out to our employees. It provides reporting that assists with our yearly refresh of laptops.

Pros

GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.

Cons

We do not have any cons with the product, we find it to suit our environment and needs perfectly.

Alternatives Considered

WebCheckout

Reasons for Choosing Asset Panda

Costs were high with Footprints and we were also moving away from the ITSM solution to another solution so did not want to continue using it, we found AP to be easier to use and web-based, also costs were very inexpensive.

Switched From

FootPrints

Response from Asset Panda

Hi Alvin, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Nana Kwame
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review of Asset Panda

Reviewed on 11/03/2023

Updating inventory has been made easier with Asset Panda's mobile app.

Updating inventory has been made easier with Asset Panda's mobile app.

Pros

I love the fact that it is cloud-based which means we can get information and track our assets both in real time and from anywhere

Cons

I would like to see more insights in the reports provided.

Response from Asset Panda

Hi Nana, we appreciate your writing a review on the Asset Panda platform.

abd
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

so wonderful

Reviewed on 17/02/2023

It is very wonderful when giving us a 14-day trial. It is a very good program, as I liked the way...

It is very wonderful when giving us a 14-day trial. It is a very good program, as I liked the way it was provided by the largest brands in the world.It is also easy and clear to deal with, and most importantly, it solves the problem of assets completely.

Pros

The best thing is that we are given a 14-day free trial

Cons

How to draw a panda logo and how to design caught my eye

Response from Asset Panda

Hi Adb, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Alexandre
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool to Manage your Assets

Reviewed on 13/01/2023

It made my work a lot easier, I already insisted that I recommend it to some friends so that they...

It made my work a lot easier, I already insisted that I recommend it to some friends so that they can evaluate it and draw their own conclusions. It is indeed a solution.

Pros

Good solution, it's intuitive, very easy to use, tracks and reports the exact locations, tells you when to replace something.

Cons

The price charged is a downside, I think it could be cheaper.

Response from Asset Panda

Hi Alexandre, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

haroon
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good experience

Reviewed on 07/02/2023

Pros

Assets tracking is the most basic and most important feature in the app which I used to be in the job

Cons

This one is easy for the company but difficult for the individual business like proprietor ship and also little bit high price

Response from Asset Panda

Hi Haroon, we appreciate your writing a review on the Asset Panda platform.

Christine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Asset Panda

Reviewed on 10/02/2023

Very good experience, have not had any issues.

Very good experience, have not had any issues.

Pros

Very easy to use, generate reports and keep track of assets

Cons

Reports are to simple, yes and no answers. Making it easy to make mistake.

Response from Asset Panda

Hi Christine, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Ivor
Overall rating
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asset Panda: The Solution for Efficient Asset Management

Reviewed on 16/01/2023

I recently had the opportunity to try Asset Panda, an asset management software, and I have to say,...

I recently had the opportunity to try Asset Panda, an asset management software, and I have to say, I was impressed with its functionality and ease of use. Overall, I highly recommend Asset Panda for anyone in need of a reliable asset management solution. It is a great way to keep track of your assets and improve their management.

Pros

The interface is user-friendly and the features are comprehensive, allowing me to easily track multiple assets and create detailed reports. The mobile app is very convenient, it allows me to access and update my asset information on the go. The software also allows for integrating with other tools such as barcode scanners, making the process of tracking and managing assets even more efficient.

Cons

I did not encounter any major cons while using the software, however, I would like to see more customization options for the reports.

Response from Asset Panda

Hi Ivor, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

James
James
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Asset Panda solved the impossible.

Reviewed on 17/09/2018

We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many...

We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

Pros

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Response from Asset Panda

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Makayla
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Real Person Real Review

Reviewed on 30/11/2022

I enjoy using this platform compared to some others I've used in the past. The experience is a...

I enjoy using this platform compared to some others I've used in the past. The experience is a breeze.

Pros

I like how easy it is to deploy and use. I don't have any issues scanning or uploading my findings to be used in other systems. Accuracy is also key. I don't ever have to worry about mis scans which saves me a lot of time.

Cons

I don't have any complaints. This system is readily available and easy to use.

Response from Asset Panda

Hi Makayla, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Robert
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product

Reviewed on 30/08/2021

It has been very pleasant. Each person on your team is very professional.

It has been very pleasant. Each person on your team is very professional.

Pros

It is cloud based and can be accessed from any computer.

Cons

Adding our predefined forms is time consuming. And certain features/actions are not user friendly. I had to on a few occasions have a video call with a representative to walk me thorough a certain feature. Afterwards, I would have to review the video several times to complete what I needed.

Response from Asset Panda

Hi Robert, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier.

Thank you for the opportunity to serve you.

Margot
Overall rating
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Asset Panda

Reviewed on 24/01/2023

really helpful and kind of a game changer with my business

really helpful and kind of a game changer with my business

Pros

I really liked how well this organised my inventory

Cons

there were a few features I didn't use very much

Response from Asset Panda

Hi Margot, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Michael
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid flexible choice

Reviewed on 02/06/2022

We get a lot of use from the data that we have in the system. We like having access to the data in...

We get a lot of use from the data that we have in the system. We like having access to the data in the phone app, and using the barcode scan options save time. It's been a great decision to move forward with this tool, and it continues to improve and do more for us.

Pros

This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.

Cons

There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.

Response from Asset Panda

Hi Michael, we appreciate you writing a review on the Asset Panda platform. We want to set a call to go through user permission details to help you with changes.

Thank you for the opportunity to serve you.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Asset Panda was an unexpected surprise as a very powerful tool for business

Reviewed on 12/02/2019

My customer was having trouble with a lot of IT assets that were not properly managed. They...

My customer was having trouble with a lot of IT assets that were not properly managed. They suffered big financial damage for stolen or "lost" assets, and also for purchasing some parts or equipment since they had none, only to find out days after that there was actually a proper stock. Now, the IT team can provide agile response to users' requests, they are anticipating waranty and licensing renewals, and they are doing a lot of reassignment of compute and mobile devices since now they can match device specifications to job descriptions and roles, thus optimizing the way assets are being used.

Pros

The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes.
The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem.
For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system.
The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.

Cons

The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer.
For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.

Response from Asset Panda

We appreciate you writing a review on the Asset Panda No-Code Platform. We constantly are working on new API integrations and supporting the existing. We love that you are using the integrations with your clients to help solve business issues. Since we are a platform you can co figure Asset Panda to handle a lot of use cases including PO Managmernt, facility management, inventory, help desk etc... basically any business issue with a unique workflow. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.