Jotform Reviews

The conditional form fields and calculations make this an extremely powerful tool for anyone looking to capture information. It's affordable, works well, integrates with a lot of platforms easily, and does exactly what it's intended to do.

There isn't much. It isn't the sexiest platform out there, but with a little CSS you can get the forms styled exactly how you want them. It would be nice to have better WYSIWYG options.

Really minor detail, but I get quite annoyed when the forms auto sort in the order of most recently updated. They start by displaying alphabetically, I'll click on my desired form, but right as I click it changes ...

It is easy to use, design and customize forms for any purpose. Can be integrated with almost any third-party app for easy automation, workflows and follow-up.It is great if you are a beginner setting up forms and using the templates is easy and straightforward. I love that you can send invoices straight to respondents after they have submitted orders.

Designs or themes are basic. Although you can customize it, it is still basic. I would like integration with more payment gateways, especially international solutions that are not Paypal and Stripe.

We can use a lot of features by paying a small amout. I paid 49$ and i have access to all the features. That's why jotform is my first preference when compared to their other competitors.

The thing i didn't like in jotform is we can't able to use customized URL in bronze subscription it is only available for enterprise subscription.

The process of using this software was average, but what I liked most of all was that you can have your own signature on whatever you are creating, and I loved the form creator.

There could definitely be more fonts and templates. It could be navigated a little bit easier as well.

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

JotForm is easy to use, powerful and automates our registration process to save me a lot of time.

It took a little bit of time to learn JotForm. A tutorial would have been helpful.

The ease of building forms. There's many options available and it's very straight forward.

Not integrating directly with my scheduling system. However, I can copy and paste my link.

As a software developer, Jotform has been an invaluable tool for me in creating surveys and managing daily tasks. The platform's user-friendly interface and intuitive form builder have made it easy for me to quickly create custom surveys and gather important data from clients and users.One of the key benefits of Jotform has been its wide range of integrations, which have allowed me to seamlessly connect my forms with other tools and systems. This has saved me a significant amount of time and effort in managing data and workflows across multiple platforms.In addition to its survey capabilities, Jotform has also helped me to manage my daily tasks more efficiently. The platform's task management features, including reminders and notifications, have helped me to stay on top of deadlines and prioritize my workload effectively.

While JotForm offers a lot of integration options with other software and services, setting them up can be time-consuming and complicated. I have had to spend a lot of time troubleshooting and testing integrations to ensure that they work correctly with my forms.

Jotform helps my organisation work like a professional body. With just a few staff, we are able to harmonise works from different department, each knowing what his or her tasks entails. It also gives us the ease of working from any where, and reporting work done, it also helps the HR department assess impute and efficiency of staff. Just don't know he angle to start from, but for best customer experience, use jotform.In essence, in builds the competence of staff, to enhance service delivery of customers

I cannot pinpoint any, but just for the sake of this review, I would say that the software does not support offline work as some of the features are online enabled.

How many options and functions there are. As well as the improvements they are making.

Some of the usability issues as well as the difficulty of copying a question from one form to another.

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.

I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze.

I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

When Adobe stop offering their online form option, I needed a replacement! I researched a variety of options and went with JotForm. The top features are the ease of use (great interface even for beginners), available templates and the ability to export the form in a variety of formats - embed in a website, fillable PDF, email, etc. Another valuable feature is the management of submissions. Simple to use, easy to manipulate or expert.

At first, there were some accessibility issues. The developers are currently addressing those issues; they just offered a webinar on how to incorporate ADA compliance. Most of the minor problems when I first started using JotForm have been addressed or improved.

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

Whether you use the free or paid version, you have access to templates that create professional looking forms.

Although Jotform comes with templates, it did take a while to get used to using the software to create product based forms.

This platform has all your needs to start off, from a regular form to a contract signing, orders managements, contact and more. Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big!

I have not come across any cons yet besides that, the price is slightly high compared to other forms, but worth every penny due to the features in it.

JotForm is relatively easy to use, and relatively inexpensive compared to other form/survey building tools. In some ways, I enjoy the simplicity of the tool because our needs aren't that robust so I don't have to deal with learning a complex tool.

Moving from a standard account to an Enterprise account was an absolute nightmare, and it took weeks to recover some of my data.

I recently discovered Jotform and it has been a real game-changer for me. I love how quickly and easily I can create forms from scratch. They provide a ton of templates to choose from too, so I never have to start from scratch if I don't want to. It's super intuitive and user-friendly, so even the most tech-challenged people can create beautiful forms in no time.

At the beginning, I found the interface to be confusing and clunky, which made it difficult for me to create the forms I needed. Plus, once I did get a form created, the preview was sometimes buggy and unreliable. All in all, I can't recommend Jotform for anyone who is not a tech savvy and needs a dependable form creation platform.

It was easy to use and it is not necessary to have pdf files to be filled-in, but it was a feature that we felt we needed and we were pleased until we upgraded our account to HIPAA compliant.

The biggest drawbacks were encountered once we made our account HIPAA compliant.

Jotform is very easy to use and understand software, which makes it a great option for beginners. Forms support is very comprehensive and offers a variety of features and options for customizing forms. The ability to connect forms to third-party applications is very convenient and gives users great flexibility. Built-in analytics tools are great for understanding user behavior and making informed decisions. The ability to create forms from predefined templates is very convenient and time-saving. Finally, the customer support is very responsive and helpful, which is very appreciable.

JotForm has a lot of useful features, but there are a few weak points that are worth mentioning. The first is that the free plan is very limited and does not allow access to certain advanced features. Additionally, forms can sometimes be complicated to set up and customize, which can be frustrating for non-technically-savvy users. Finally, JotForm customer service can be slow to respond and may not always provide the most helpful answers.

We've been using JotForm for years as we've grown our small business to solve problems, collect data, and streamline processes. JotForm has been one of the easiest softwares to use, learn, and implement in our organization. The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms. I would also add that it is unbelievably customizable. There are tons of templates to choose from that can be plug and play or drastically modified to fit the needs of the task at hand.

There is almost nothing but high praise for this software. Most issues I've run into over the years (formatting problems, pdf compatibility, etc.) have all been addressed and improved upon with each update. There are still some issues with designing pdf files and editing layouts of automatic emails but nothing that impedes the functionality or use too much. I'm also confident that these issues will only continue to improve based on JotForm's track record of catering to its customer needs.

1. we could build a squeeze page in few minutes2. visitor insight and tracking3. easy drag and drop prebuilt forms4. email notification for each form filled5. easy to embed form6. form sharing feature on social media

1. the free version is open to just 500 form submission which is not good enough.2. some premium features should be unlocked for a limited time during the trial period