Odoo Reviews

The fact that all the apps are natively integrated is a great asset

If on premice with many specific development it’s not easy to handle major updates

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Nothing special when compared to other top systems

Outdated and not modern. Incomprehensible interface. Tangled

It is an open source erp-crm software that uses the python library and the postgresql database. It is possible to add and remove modules and use them as crm, erp or both. It is not inferior to the software that giant companies such as microsoft and sap sell at prices between 10,000 and 20,000 dollars. The interface is very effective, it gives you a baseline rather than the systems that come fully loaded, you proceed by adding the plugins you want to use.

It is a very difficult application to install. Other than that, it's a pretty good app.

I liked that it is module based, which means that you can use as many modules as your organization's needs grow. Its free version is robust and allows many useful features. You can easily integrate other services and is good step from Spreadsheets,

Since it is an open source product you do need a specialized team to plan, monitor develop a good installation. Once you try to pass to a paid version, you need to really pay attention to the tricky fees and choose a plan to minimize costs.

Odoo as a software has helped me as an intern with companies using the service, it helps track down attendance and provide employee profile for getting to know other people's name and available information for working purposes.

Odoo is on the middle side in terms of pricing, it can be slow at times and can be a complicated structure to some people.

I love the outline of the system, and how customizable it is to each client

the software is very expensive, which definitely keeps us back from fully exploring all our options there

We use this for inventory management and it is pretty good and has made our process very easy and good

Integration with other software’s is a hassel

great app, I use it weekly for service purposes, I highly recommend

crashes a bit, and some updates leave something to be desired

ODOO has all the features that are needed to run a business

There should be more response from the support team.

Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

Odoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace.

You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning.

It has a lot of modules available in a marketplace.

It is supposed to be open source, which gives me the perception of costing less...

But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting).

They have to be paid even in the OSE.

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it.
Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology

it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.

I like the modular applications, easy custom development, use and manipulate data with different views.

Graphic design, although in the latest versions you're improving it. Another thing is security, i think that web login is weak.

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back.

In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.

There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.

- User Experience very fluently
- Business Scope is complete
- Easy to develop and customize

- Difficult to found technical experts
- Difficult to found functional experts

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.

Good interface
Good improvements
Good customer Service
Fast workflow

Little mobile support
Updates crash the software sometimes
Urgent issue response time unreliable
Missing common features

In the sales module it is not possible to change the sales order adding or suppress item once it is confirmed. Our customer often review their PO and add or remove item

We started the company with Odoo back in year 2010 , we had exponential grow until now. Odoo did follow our growth and need, his flexibility to use and his large choice of different module allow to expand our company capability to answer to our customer needs.
The Odoo is very stable and in constant evolution as the world business, it is extremely important to have the capability to follow the movement and succeed every year.
We consider Odoo as a strategic resource and key of our success who allow us to focus on our main business which is crucial.
AEV produce Critical valves for Cryogenic service worldwide.

Wide range of tools

Not necessarily easy to use from the get-go