Odoo Reviews

The fact that all the apps are natively integrated is a great asset

If on premice with many specific development it’s not easy to handle major updates

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

With Odoo it is your all-in-one software for everything you need. It is awesome due to its ability to link everything together. You can track down order from start to finish. Great system if you are looking for all in one CRM, accounting, and inventory system. Website building off of Odoo is super easy and has great features to implement for your customer. This software has greatly improved our sales team and overall customer satisfaction because of the all-in-one solution and visibility of your operations.

Odoo is easy to use but it does have some challenges when implementing software or improving. This is due to the database has many ways it can be changed. If you have workflow you want to implement there could various ways to achieve it. I recommend ensuring you get as many support pack hours as possible this way when launching you can ask Odoo person as many questions as needed. You will for sure need someone great with software and can understand as it is sometimes challenging.

The software is great. Every part of your business is going to be integrated in a web of information easy to access. Every payment is linked to the invoices and the invoices to the Sales Orders. The Inventory Management is easy to use and I think it is difficult to get something as good in the same price range.

Their sales team just want to sell you more instead of listening to the customer requirements. I have been working with odoo for 4 years in my company. I made a presentation of some requirements that my wife's company needed to consider using odoo. The salesman said that every requirement was possible. Nevertheless, after we paid 50 hours of a consultant and 2 years of license the consultant said that the requirements were not possible. For me odoo is very difficult to rate. I had the great experience of my company in which the software worked well. Also, I have the experience of my wife's company that is a disaster. I think the problem is that the sales teams don't know the product and they are selling air. They should have a 5 hours package with a consultant to manage the feasibility of the project. My second experience with odoo was a complete scam and a lack of ethics from the company.

What I liked most about Odoo was its ability to provide a complete solution for managing my business. With Odoo, I was able to consolidate all my business operations in one place, from sales and purchasing management to project and human resources management. I also liked the flexibility of the platform, which allowed me to customise processes and functionality to meet the specific needs of my business. Finally, I found Odoo to be very easy to use, even for users without extensive technical knowledge. The user-friendly interface and online tutorials allowed me to get started quickly and take full advantage of Odoo's features. All in all, I found the Odoo solution to be very effective in streamlining my business processes and improving the management of my company.

Although I really like the Odoo solution, there were a few things that I found problematic. Firstly, I found that some features were less intuitive than others, which meant I had to search longer than I would have liked to find solutions to my problems. Also, the initial installation process of Odoo can be a bit complicated, especially if you are not used to working with open-source software. Finally, I found that the online documentation and community forums were not always very clear, which sometimes made it difficult to find information on specific issues. However, on the whole, these problems were minor compared to the benefits I saw from using Odoo.

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.

Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

I like that Odoo is an open-source ERP system, this means that you can edit and customize anything to cover all your needs. It offers many project management tools like task management, task scheduling, and budget control. I like the manufacturing module and the connectivity with our inventories and warehouses. Besides all that, Odoo is cheap software compared with other ERP systems.

Odoo is very hard to learn and has a difficult learning curve, especially for managers and administrators.

One of the things I liked most about Odoo was its modular and customizable nature. The software offered a wide range of modules and apps that catered to various business needs, such as CRM, accounting, inventory management, project management, and more. This flexibility allowed me to tailor Odoo to suit the specific requirements of my business. Additionally, the user-friendly interface and intuitive design made it easy to navigate and use the different modules. The availability of a large community and marketplace for additional modules and integrations was also a major advantage.

While I found many positive aspects of Odoo, one thing I liked least was the complexity of the initial setup and configuration. As Odoo offers a vast array of features and customization options, it required some time and effort to properly set up and align the software with my business processes. Additionally, the learning curve for users who were new to the system could be steep, especially for those without prior experience in using ERP or business management software. However, with proper training and support, these challenges could be overcome.

Its customization capability empowers businesses to optimize their operations and achieve greater productivity.Businesses can use the high level of customization and flexibility offered by Odoo to adapt to specific workflows and with this customization capability, it allows businesses to optimize their operations and productivity.Its availability of numerous modules covering areas such as inventory management, HR, accounting, and CRM ensures that organizations can select and implement the functionalities most relevant to their processes.

Since it offers rich customization capabilities, implementing complex customizations usually requires technical expertise, and the learning curve is steep. If it can offer a simplified way of customizing with better UI that would be highly beneficial for non-tech users as well.

Very easy platform to get your job done in simple manner

supporting is not amiable need online or direct support

Analysis reports and graphs provide easy understandability
User attractive interface
Easy customization
Fast working

According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use

Also Odoo have to increase types of graphs provides graphical data

-Odoo has a vast array of applications that appear very user friendly
-Can automate several manual functions that occur day-to-day
-Accessible on the go
-Have the ability to customize the system to meet your company's needs

-Setting up and configuring the database is almost impossible without support
- Several technical bugs and glitches
-Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders)
-Can be slow at times
-Support has slow turn around times
-Sales Team overpromises and under-delivers

Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.

Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.

The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).

It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

Odoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace.

You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning.

It has a lot of modules available in a marketplace.

It is supposed to be open source, which gives me the perception of costing less...

But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting).

They have to be paid even in the OSE.

As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server.

Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.

*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server.

Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this.

"Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version."

Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER.

Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad.

Back office sales order process takes about 20 clicks to complete .
POS systems have limited hardware options
Adding inventory is multi-screen / excessive click function.
Shipping apps don't work well.

All non-tech staff HATE the platform.

System generates excess volumes of emails that can't be turned off.

Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites!

The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.

8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail and Wholesale companies in the US and abroad. Main Pros are

Base Opensource - Source Code available
Modular Architecture
Software doesn't dictate how you should run your business - highly customizable
Availability of custom modules for almost every integration
Availability of developers and implementation partners
No Vendor Lock-in and unexpected 300% increase in license costs
Affordable for 5 people business to large corporations
Can be installed on highly secured private dedicated military grade servers for compliance

Documentation is scattered across different channels, needs to be centralized.
Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.

Customizability

Difficult to learn and difficult to maintain without an IT department.

user friendly, fast, least expensive, adaptable

Reporting, lack of in-depth analytics,

If you want to save your organization a bunch of money and move away from Oracle, Saas and other expensive ERP systems. This is the system for you and your organization. Try it out, test and see the automated workflows that can be created to reduce admin costs immensely within your organization.

They moved away from a free version to a paid version but it’s still worth the price. IT could have handled all the customization even via the free version but they have now centralized the software with automatic updates.

Odoo provides a wide range of features and modules that can be adapted to fit the specific needs of a business, and the fact that it is open-source allows for a community of developers to contribute to the project and keep it up-to-date. Additionally, Odoo's cloud-based platform and mobile app enable businesses to manage their operations from anywhere, anytime.

Some users have reported that the initial setup and customization of Odoo can be complex and time-consuming, especially for businesses that require extensive customization. Additionally, some users have found the user interface to be less intuitive and user-friendly than other ERP and CRM software. However, these issues can often be mitigated by using Odoo's extensive documentation, community support, and training resources. Overall, Odoo's benefits and features outweigh any potential drawbacks for most businesses.

Odoo Whether it's for project management, CRM, eCommerce, inventory management, or any other area of business management, it enables firms to select the apps they require. Businesses get a complete, real-time perspective of their operations because to the applications' seamless integration with one another.The user-friendly interface of Odoo is yet another outstanding feature. Anyone with minimal to no technical knowledge can nevertheless utilise the system and complete jobs quickly and effectively. As a result, firms are able to save time and concentrate on more crucial areas of their operations.

Technical Knowledge: Even though Odoo's user interface is simple to use, setting up and configuring the programme still calls for some technical know-how. Those without a background in IT or software development may find this difficult.Odoo is quite adaptable, however configuring and customising it to fit unique corporate requirements can be time-consuming and difficult. Third-party consultants may be needed to help with this, which will raise the overall cost.