Flipcause Reviews

Flipcause has met our non-profit needs in combining so many products into one easy to use platform. The most useful features are 1) storing unlimited contacts, 2) processing our one-time and monthly donations, 3) managing our event and program registrations, 4) guaranteeing a low credit card processing fee, and 5) amazing real-time support team. We have a peace of mind knowing we can store all of our contacts' (donors, participants, sponsors, potential new clients, etc.) info in one database. Having Flipcause has saved me so much time by easily creating new campaigns that are ready to launch in one sitting. Our donors and participants have remarked how easy it is to make a donation or register for a program. Our monthly donors are even able to edit their contribution amount at any time through Flipcause's automated emails, which is super helpful for our small staff. We have saved so much money by implementing the option for payers to cover processing costs and we are conforted to know that even if people do not opt to cover the processing fee that Flipcause guarantees we would not pay any higher than a 1.5% average processing rate. Lastly, their support team has been superb. Anytime I email a question, I have received a helpful response back within minutes. I find their self-help library of tutorials, videos, and instructions extremely helpful. The downloadable reports, LIVE app, transferring funds, and geographical hot spot map are super intuitive and insightful.

Generally, I can't complain about any features. We still have to use a separate software for our annual Gala due to our silent and live auction needs, but that has not diminished the usefulness of Flipcause.

I have nothing positive to say about this company!

We never got it to work. We paid for it for 2 years and now that I'm trying to terminate the 3rd year that I did not request, I am being given the run around.

We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints and less flexibility. This has really helped grow our organization. But even better is that someone from Flipcause will do all the work for us if we are not able as part of our subscription, and at no extra charge. This alleviates so much stress!
The other part we really like is that we can build and manage our own website. Being an organization with constant information changes, this is so important and helps our website be more inclusive because we can do our own updates anytime we want. The platform is user friendly, but again, Flipcause can do it for us at NO EXTRA CHARGE if we need it. For a small organization this is amazing!

Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming!

The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.

Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.

Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been intimidated by the prospect of doing it ourselves, or the price of hiring someone to help us make the switch to a new format/platform. Flipcause made it easy and affordable. We could not be happier with the new site and the simplicity of the Weebly interface! In addition, the fundraising arm of Flipcause is user-friendly and the fees are reasonable. We have moved our event registration over to Flipcause and we are not paying nearly the same percentage of fees we paid with Eventbrite or PayPal!

It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either.

Flipcause makes it quick and easy to set up professional landing pages for each fundraising campaign. We have been able to run several successful campaigns to help us navigate the uncertainties caused by COVID-19. The customer service and support is wonderful! They are always able to help and show us tricks and tips to better use the software to meet our needs.

Occasionally there are phrases/terms that we'd like to be able to change (e.g. on a landing page or a receipt) to better match our organization's vernacular. But that is a very minor concern, we are truly very happy with the software.

We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done.

The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations.

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.

I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.

What don't I like? The price, the support, the ease of use - after reviewing lots of options Flipcause without a doubt was the best solution for us.

I am looking forward to the mass mailing component going live. This is the only thing missing that would make this package perfect in my opinion.

It is fairly simple and easy to use. Where I have run into trouble an email to the success team immediately solves my problem. If I don't have time to implement a new campaign Flipcause will build out the bones for me and I can usually finish the details to my liking within an hour or two. They can fully build out campaigns and website pages for you, but I just find it faster to use them as support and for overall structure building.

Everything they do have I think works well, or well enough. So what I like least is that they do not have all the features I need to manage my non profit in house. Mainly mass emailing I wish that it was integrated with API directly to Flipcause so I could manage all my contacts in one place.

We are a new nonprofit, within our first year, and as with most nonprofits we’re limited to just a few full time volunteers yet. Without flipcause to help us run the website, build campaigns, collect tickets for events, and so much more, I don’t know how we’d do it all! The absolute best part is their unconditional willingness to help with anything! They will always show me how to do it if I need to get it in immediately, but they are happy to walk right alongside us 100%. It’s like they are my most reliable, cheerful employee! So thankful for them!

I can’t think of anything really! Anything that is ever an issue…which I can’t think of anything that’s been pressing…they’ve been very quick to find a way to fix it.

The Flipcause team provided a great looking, engaging website that I can easily update myself or have their team update. In addition, the member dues & donation features provide an additional option to our members to donate to us. In fact, it has encouraged non-members to donate!

The campaign management feature could be more flexible to help us manage our events a little easier. Sometimes I have to adapt our requirements to the software instead of the other way around. But so far we have been able to get what we need from the software even if it is not an optimal solution.

I love how intuitive the Weebly system is, and how Flipcause is constantly working on adding features and capacities that make our work easier.

There are some features that have to be created by the support staff. This isn't a problem because our support team is very responsive and willing to help. But for some users, it might be more of an issue.

What we like most about the software is the ease of use. We can hop on, change campaigns, update our website, and transfer funds directly into our account!

There really isn't anything that I dislike. Whenever I encounter a problem, I contact my team, and they respond very quickly.