Proliant

4.5 (301)
Discover the perfect balance of technology and service.

Overall rating

4.5 /5
(301)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.6/5

90%
recommended this app
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301 Reviews

Kassandra
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Payroll Software

Reviewed on 28/02/2023

We just added a new scheduling software that best fit our needs, they were terrible to work with. Proliant was there with us every step of the way to make sure they did what they needed to do to make sure the systems integrated.

Pros

The customer service is top notch. Whenever we need help with something I can always count on [sensitive content hidden] responding in a timely manner and with great direction.

Cons

The scheduling software did not meet our needs, so we are using another program for that.

Verified Reviewer
Overall rating
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Economical solution, but has its quirks and deficiencies

Reviewed on 23/02/2021

I love Proliant and support this company. I appreciate their vision and what they are doing, but I think they are experiencing some growing pains. They are always willing to help and because their programming is in-house, suggestions you make to improve the platform are taken seriously and implemented. This is one of their greatest strengths. They are constantly updating and making improvements!

Pros

Proliant is very easy to use, for the most part. The system makes sense. The products offered for the price are the best bang for your buck when compared to other HRIS. Also, the dedicated service team is wonderful and makes things so much easier, especially if you are a smaller company.

Cons

The functionality between Proliant and their Time and Labor system is terrible. There are constant issues with the communication between Proliant and Time and Labor, causing somewhat of an administrative burden. It's manageable, but a pain.

Alternatives Considered

Paylocity

Reasons for Choosing Proliant

ADP is astronomically expensive and you could never reach anyone in their customer service department if you had an issue.

Switched From

ADP Workforce Now

Reasons for Switching to Proliant

Cost and familiarity.
Dorcas
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Customizable and Affordable

Reviewed on 06/03/2023

Overall, I have had a great experience with Proliant. The software is very easy to use and when I have questions, my service team is very responsive.

Pros

I love that the system is easy to use as an employee as well as as an administrator.

Cons

The one thing I would change is the ability to enter specific hours on the timesheet instead of just the total hours worked.

Jake
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Cross your fingers

Reviewed on 01/03/2023

We’ve been through 3 or 4 different account reps since I can remember, our newest has been a terrible experience. Anytime we call and leave a message we never get a response. Even half our emails our ignored until several follow ups are given. Typically would receive an answer late Friday afternoon and typically a wrong answer or a I’ll look into it. Finally we’ve been able to get some quick answers to easy questions since we started tagging his supervisor. Anytime we do not tag her we still get put by the wayside. It seems it’s always somebody else that can help or we have to wait on.

Pros

Searching functions are great, everything in one place. We’ve had two successful trainings when adding new products to our lineup. The addition of two new entities went relatively smooth, [sensitive content hidden] was awesome. We’ve also had great help and success from [sensitive content hidden]. It’s too bad those types of people are not account representers.

Cons

Needs to be some way of telling if an employee is active or termed while searching. Better explanation on the reports you can run. Easier functionality for all entities.

Crystal
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[sensitive content hidden] is the reason we stay

Reviewed on 28/02/2023

Pros

[sensitive content hidden] is what makes your software usable honestly. We have had some major issues over our time with this software and she has been the best asset to our account.

Cons

The bugs or glitches that are present in the software are nerve rattling at times. Your inability to handle insurance for our benefit class 1 employees is bothersome making more pressure on me to ensure all aspects are handled appropriately.

Craig
Overall rating
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Proliant Review

Reviewed on 28/02/2023

Excellent help and resources with a good support staff to help in a pinch

Pros

Complete package solution to manage human resource and payroll in one location

Cons

Reporting can be buggy and hard to create or find the report that has the information needed

Janine
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TCS Review

Reviewed on 28/02/2023

Very good and responsive

Pros

First, [sensitive content hidden] is the best customer service rep I've worked with. Secondly, the product is easy to use and grab most data from.

Cons

The reporting functions in the time and labor needs improvement. We are not able to grab time in Excel format without a lot of steps. Something is not compatible with our basic Microsoft systems.

Adrianna
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Proliant is Excellent

Reviewed on 28/02/2023

It's been amazing. Between 2021 and 2022, I had implemented two payroll softwares and had something to compare Proliant too. Proliant has been a dream compared to the rest.

Pros

Easy to use for myself and employees.Never have any issues. Account reps are quick to respond to inquiries.

Cons

Nothing to dislike really. The formatting of the register is a little difficult to understand but is manageable.

Alternatives Considered

Dayforce HCM

Reasons for Switching to Proliant

The price was right.
Debbie
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easiest to use Payroll

Reviewed on 28/02/2023

Professional and easy to deal with customer support and even the on boarding.

Pros

Customer service and it is so easy to use.

Cons

Wish there was a way to archive terminated employees.

Janet
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Proliant is awesome

Reviewed on 02/03/2023

Pros

The software is ver easy to use and the support is very quick to respond.

Cons

There is really nothing that I have encountered that I do not like about Proliant

Dina
Overall rating
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have Taken Proliant with me through 3 job changes

Reviewed on 03/11/2021

I started using Proliant 6 years ago with a different company. I have since implemented Proliant in 2 other companies. The implementation has always been smooth. Proliant team is knowledgeable, professional and efficient. I can always find what reports I need in the report options, and if I can't, my support team is always willing to help build a custom report. Onboarding is a god send. Super easy for the administrators as well as the employees. Overall from start to finish, Proliant has everything we need. Payroll, Onboarding, HR functions, Document Storage.

Pros

I love how user friendly it is. If you don't know something about the system, you can pretty much use the help/training to figure it out. If not there is always personalized support. I also love how responsive the Proliant team is. If there is ever something I need, I hear back the same day and get a very quick turnaround time.

Cons

Additional State Specific HR laws. Also Industry Specific laws/regulations.

Alternatives Considered

Paycom, ADP Workforce Now and Paycor

Reasons for Choosing Proliant

We are a growing team, and needed a much more efficient system that had more features.

Reasons for Switching to Proliant

Pricing, Some of the systems are way to Broad for our small team.
Christopher
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 03/11/2021

I have worked with over 5 different payroll providers and Proliant is by far the best in all aspects.

Pros

It is very easy to use and is set up in a very practical manner.

Cons

I do not have really any dislikes, maybe that it makes me change my password as an admin to often.

Alternatives Considered

Paycom

Reasons for Choosing Proliant

We switched simply for a better product.

Switched From

Paycor

Reasons for Switching to Proliant

Cost, customer service, sales service, and ease of use. The implementation process was presented and executed way better as well.
Amy
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Payroll Solution

Reviewed on 03/11/2021

We have had an overall good experience with Proliant after implementation which was very difficult for us.
It takes much less time to process payroll now that we have electronic timekeeping and can draw funds from more than one bank account.

Pros

I like that it is mostly intuitive and user friendly for someone who is technically challenged.
I like the NovaTime solution for time and labor...much better than AOD, which was horrible.

Cons

I do not like that RPO and NovaTime are separate systems...would really like one integrated system. It is very difficult to get employees set up to track hours on their phone. The process to link RPO and NovaTime is complicated and not intuitive.
Report writing is not intuitive.

Jessica
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Great People, Clunky Software

Reviewed on 11/11/2021

The people who work there are great and very helpful! The software itself is a little clunky. Other HRIS solutions are a little user friendly but I get that it is difficult to be all things to all people. I had hoped development would be a little more nimble and our client feedback would be a bit more valuable.

Pros

It's functional. We love the service and the people at Proliant.

Cons

It's not that user friendly. The modules don't meet all our needs. ie. PTO tracking, training, performance management, compensation

Alternatives Considered

BambooHR and isolved

Reasons for Choosing Proliant

they purchased SagePayroll and we shopped around. Proliant sold us with their client service and the promise of future development with our input.

Switched From

isolved

Reasons for Switching to Proliant

Proliant sold us with their client service and the promise of future development with our input.
Julia
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IDA's Review

Reviewed on 08/11/2021

I absolutely love Proliant and our customer service rep, [SENSITIVE CONTENT].

Pros

I like the ease and accuracy of the actual processing of the payroll.

Cons

The difficulty in new employees setting up access to the time clock.

Julie
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Proliant software is at the Top

Reviewed on 29/10/2021

It take a lot less time to run payroll and if I have any problems my customer service rep, [SENSITIVE CONTENT], always has the answers.

Pros

It takes away a lot of the manual entering I used to do which leaves less room for error.

Cons

You have to scroll down and get to the bottom of the screen to save something.

Debra
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Children's Health of Carolina, PA Review

Reviewed on 29/10/2021

I love ProLiant. It is easy to use and the customer service has been spectacular! Some to mention: [SENSITIVE CONTENT] are the best and have always been there when needed.

Pros

This software is very user-friendly. The training went very smoothly and it is nice to have your own go-to person when you need them.

Cons

Having to refresh in Time & Labor after working in it for a period of time.

Evan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quite a robust system

Reviewed on 08/11/2021

Staff are getting better about submitting their work hours and PTO in a timely manner.

Pros

It has so many features to play around with and utilize.

Cons

It can be a little intimidating for our staff who aren't as familiar or comfortable using online systems.

Alternatives Considered

Paycor

Reasons for Choosing Proliant

I believe we outgrew Paychex. Our organization is a little unique in how we're setup and how we operate. We needed something a little more robust.

Switched From

Paychex Flex

Reasons for Switching to Proliant

In the end, Proliant seemed to offer more of what we were looking for and was the best fit for our payroll needs.
LauriAnn
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Proliant Review

Reviewed on 08/11/2021

Although there are alot of cons with Proliant, TL and Benefit Admin, the software is a tool that helps us run our business to the best of its ability. However, I would not or will not recommend this software to anyone until there is a better communication between all three parts of the software meaning Ready Pay, Time and Labor and Benefit Admin can all sync accordingly and correctly when an Admin make updates or changes within the system. I should not have to go in all three areas to update what I just put in one

Pros

Proliant has several pros such as: the ease of using payroll, the ease of using ESS, the ease of employee self service. I love on the Adminstrator side the ability to use the Notification feature to communicate important information to the entire company or the ability to just notify one person.

Cons

Cons: Proliant and Time and Labor do not sync properly, Time and Labor is a whole nighmare itself and you can never get help in resolving anything in it so you just deal with it. You can go in TL and change something and go back in it 30 mins later after the system syncs and it reverts itself back to what it was. When we reported this we were told well you dont have to worry about that it doesnt go anywhere anyway, YES it does it notifies the Executive of the Company who is getting all these notifications. We change it again and the next day its right back where it was. Than it has new hires who are Parttime reverting to Fulltime, so you have to go in and change that. When we an admin is no longer with the company and we terminate them in Prolaint it doesnt sync to TL so we have to email someone to terminate them when we should be able to terminate them as an Admin. We should have more freedom as HR to terminate or add where needed.

Jeremiah
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Look Elsewhere

Reviewed on 26/10/2021

Proliant was a terrible decision. Nothing with them went to plan and we were never technically fully moved out of implementation even though we spent two plus years with them. The customer service provided was always terrible, so much so that we had several phone calls with upper management because of the poor treatment that we received. This being said, the sales team clearly over sold what they were able to deliver. The system is a few different systems parsed together so there is not a clear and uniform flow from one area to the other. Overall, Proliant was one of the worst mistakes that we ever made. Be weary if they try to sell you their software.

Pros

The best thing about Proliant is its cost. The software is not very expensive compared to other full suite payroll options. Additionally the main UI is somewhat pleasing and simple to use.

Cons

The worst thing about Proliant is its software. I am not sure if there is someone behind the curtain constantly changing permissions and data, but those things were certainly to us. Furthermore, their customer service is abysmal. Never have we dealt with such a company that was so inept at its own system. Even though our representatives were the "experts" they constantly had to communicate with other departments and their superiors in order to resolve even the most simple of issues.

Kathy
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service and Implementation, Product is Good Quality

Reviewed on 29/10/2021

So glad we switched to Proliant- we were using APS and it was a miserable experience. I have used ADP in the past and did not want that again. I have also used several different ATS' s and this one is one of the best.

Pros

Relatively user-friendly, customer service is very responsive, implementation was smooth. Any minor issues that come up are addressed immediately.

Cons

The product itself can be a little clunky. The mobile app is good, but has some issues- specifically: lag time where the employee thinks the time punch didn't go through so they double-punch. Some of this depends on the employee and wifi, but this happens even when wifi is strong. Hoping this is resolved in later versions. Also, the different components (ATS, Benefits portal, Payroll, etc.) while the systems talk together, there is a certain amount of clunkiness between systems (i.e. different branding, etc.)

Helen
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Painful implementation and usage

Reviewed on 29/10/2021

Pros

There are a lot of customizable features.

Cons

The customizable features only work in certain ways and and is not the most user friendly. Some parts purchased at the beginning still do not have a working solution almost 2 years in.

Alternatives Considered

Paycom and Paycor

Switched From

ADP Workforce Now
Andrew
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 11/11/2021

okay. overall ease of use. norm moore our account manager is great. very responsive.

Pros

Overall ease of use .................................

Cons

time clock's do not work very well. PTO accrual features do not work for our company. time and attendance seems mediocre compared to others. on-boarding could be better, reason we don't use, person that did the initial review wasn't very good

Audra
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Value

Reviewed on 29/10/2021

Overall the software has met the needs of the company.

Pros

The software is easy to use for those inputting time.

Cons

Report writing is not as efficient as other payroll system. It often takes several calls or emails to get items taken care of for reporting needs.

Alternatives Considered

Paychex Flex

Reasons for Choosing Proliant

Cost was a significant driver

Switched From

ADP Workforce Now

Reasons for Switching to Proliant

Features
Edna
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Customer

Reviewed on 03/11/2021

Overall I am very happy with Proliant and how they are always on top of new guidelines especially through Covid-19. The customer service we received is exceptional as well! [SENSITIVE CONTENT] is always a pleasure to work with.

Pros

It is easy to use and helps keep track of all of your administration needs. Especially the Benefits side.

Cons

The reports are not the easiest to use.

Alternatives Considered

Paychex Flex