ManageEngine Mobile Device Manager Plus Reviews

I appreciate how many features ManageEngine Mobile Device Manager Plus has and gives me a full depth of control over my mobile devices.

The initial set up was a bit of an issue, but this was less of an issue with ManageEngine and more on the end of Apple. ManageEngine support was actually really helpful in resolving the issue and helping me make sure the Apple connectivity was properly configured.

I like this product due to multiple reasons, including ease of setup and administration, user friendly application, quick enrollment of IOS and android devices, less expensive when you are comparing with other products, remote administration capabilities etc.

To be frank, I am still using this product and I am so much satisfied with it, Hence I don't remember any drawbacks of this application until now.

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.

I like that this is a robust and comprehensive MDM solution and is reasonably priced for the features. It allows me to set policies for the devices, integrates easily with Apple Business Manager, and deploys easily.

Some settings and actions are difficult to find. Certain screens seem redundant and don't allow the same actions from one to the other. For example, we marked a device as lost but after it was found, we couldn't find the setting to mark it as found. Trying to push out apps individually to phones doesn't always work. There is significant overlap, in my opinion, between the Enrollment and Inventory screens and finding which one I need for applying certain settings is complicated.

I love that it offers robust solutions for all OS and platforms. It is relatively easy for one technology fluent individual to setup and deploy. The free trial is generous and provides full access to all features. It tightly integrates with Google Workspace.

Some of the support documentation needs to be updated. The web interface can be a little confusing, and some feature menus can be difficult to locate. For about half my devices it was necessary to go through the enrollment process two times to get good results. Medium level learning curve.

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization.

I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device.

The documentation and easy button approach

none at this time!. everything has been going smooth

Easy-to-use, easy-to-learn administration interface.

Deploying applications does not always show all applications

Ease of use and the functionality. Also that I can create a policy within the console directly.

1 - Remote control does not work, only remote. connect/view
2 - Location tracking is not set by time, but by distance. No way around that unfortunately.

The system guided me quickly and seamlessly through creating creating a user, its group and associated policy straight into provisioning the device with just a few minutes. Quickest setup I've ever experienced.

We deal with a number of AOSP based non GMS supported boards running any number of Android Releases between 7-12 and working with AFW/Google Enterprise has been a challenge.

Easy to understand the product and configure. Everyday My team manage more device quiet simple and effectless.

We see product improvement and new feature release frequently.
Free trail will help us to do more things

Our use case fill fulled by 100%, no drawback found so far

remote access, Invetory management, user restriction

We currently manage over 200 mobile devices, and this makes it easier for us to have remote access during our remote interventions.

Remote access control and asset tracking are made very easy with a simple agent install initially

software deployment can be a bit difficult to get right

The application is easy to setup allowing you to start managing devices very quickly. The application documentation is well written and the online help is very impressive.

The application could use more Macintosh management features.

The ease of use for setup by allowing me to per-provision my devices.

The lack of version control for apps. Though this issue primarily comes down to apple when allowing me to download a legacy version of an application

Great Product and Functionalities. It's easy to deploy endpoint policies and customer service is responsive and willing to listen and provide immediate solution/advice when facing issues.

Interface can be improved, I need to switch to different devices list to check the agent deployment status. I think it's a good thing if the devices and all their details are within a single page only.

Simplicity of Apple Business Manager integration and corporate asset enrollment.

The dashboard does require some education when it comes to device management.

Easy to use, figure out and the support is amazing. Great to get answerers from live people extremely fast.

I wish I can see a live dashboard of all my devices battery levels, rather than a timed report.

The installation was easy and we were able to quickly realise our requirements. We particularly liked the simple rollout.

We use ManageEngine Mobile Device Manager Plus to manage our employees' tablets and mobile phones and also to distribute in-house apps.

Another important point was that we can ensure that the devices are always kept up to date in order to close security gaps and harden our systems.

At the beginning, you are overwhelmed by the range of functions and it takes some time to find your way around.

Robust features and ease of use made ManageEngine MDM a pleasure to use.

So far the there is nothing that has left me with a negative experience

It's easy to use. It's friendly platform

Support Team, Sales Team.
The platform is very usefull.

Ease to use, good documentation and fast answer from customer support team.

We're testing the product, and so far, we don't have complains. Probably when we go into production, we'll face some issues. But so far, so good.