Dayforce HCM Reviews

I enter in timesheets for my team on a weekly basis and Dayforce makes it super easy to do. I can see my entire team in one spot and go through and enter all of their hours easily.

From my perspective as a manager, I would prefer an easier way to get to information regarding my team's overall pay and performance. It would be nice to have more reporting and dashboards.

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place.

We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process.

Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required.

I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

This software makes it easy to calculate hours and submit payroll. Imputing schedules with ease. Showing associate availability and pto requests.

I honestly didn’t have much to complain about. I feel like every software can be improved but nothing bad to say about this one

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

It is user friendly at some points and it is very popular.

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce. It has been eight months and it is not done yet. It is impacting our HR and accounting system big time. The team that they outsource their job to, is not very competent even though I love to work with main Ceridian team.
It is really difficult to make any changes. I have to call customer support for almost everything as I dont have access to so many things to do.

It has a lot of features that will keep all employees and managers happy throughout the use.

Lot of at times unclear connecting steps and very long process.

I use Dayforce daily and I find it user friendly and easy to navigate through the system. I use it to check scheduling, payroll, work benefits, learning, and set work goals.

So far I have been using Dayforce for over 6 months and I have not come across a down side as yet that has been a setback and delayed my time or work.

Accessibility from home, ease of use for schedules, payrolls, learnings.

I am not able to open some features on mobile at home. that's the only issue.

Best HCm tool as it is easy to use without any issue

Configuration parameters should get improved

Very easy to maneuver through screens once you get the hang of what you want to see.

Terminated employees were not included in the search feature but this has recently changed and a box has been added to show those employees.

Dayforce puts information into one platform, HR, Benefits, Payroll.

Functionality and reporting are clunky. It is hard to get information out and into one report. We have had to do more things manually, especially, in payroll than what we had to with a prior vendor.

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

There is nothing that i dont like . It is a great platform.

- Intuitive user interface that is easy to use for people with various technical abilities
- Employees can view their time card in real-time on many different devices
- Easily view task progress across devices and with downward visibility throughout the organization

- Dayforce could use more robust reporting within the application but have recently released a new Business Intelligence tool to fill the need

It is very user friendly and easy to train new users. Handles or tax filings with little issues. Tax representatives easy to discuss any issue with. Payroll processing is quick and finishes very quickly with no errors if you check your import. Love how easy year end is. Even with having to hit information from HR and our accounts payable department we can close year end with little or no overtime. Support needs some work but they are becoming better in handling issues.

The support answering and helping wth issues. No communication between Dayforce and Source Tax.

Dayforce is very intuitive, which is one of the reasons we decided on Dayforce. We looked at the system from the perspective of the team member, who would use it, but most likely not daily. How would they be able to navigate the system? What would be their challenges? We found that Dayforce was able to rise to the challenge and provide many tools that would help our team members out along the way. One of them we like is the great mobile app that appeals to the millennials. Being able to check schedules, time worked, request time off, etc. on the mobile app has been a huge success for the team members as well as the managers who would get the calls to find out what the schedule is, or how much time off is available.

The reporting for someone not as advanced is great, but for those that are more advanced it can be challenging. To be fair, they do have a lot of standard reports that you can tweak, but for those that like to get in and pull various reports, I don't think they have a good way of letting you know what the tables are and where to pull the data from.

Dayforce has been great for all our time and attendance needs. We just implemented the payroll module which has now replaced an old outdated system. It has saved us time processing payroll therefore saved us money. It's also been great for allowing our employees to record project coding hours for units they have worked on for the purpose of billing our customers for labor costs. Exporting and importing can be set up automatically or done manual for all reporting requirements. I love Dayforce!

The only issue I have with Dayforce is the reporting aspect. Any reports that are configured that come with the implementation are set up and ready to go. But when trying to make one of my own it's by trial and error. I have taken one of their free training seminars, but need to revisit it to see what I'm doing so I can correct things.

Single platform HCM with real time functionality, promotes paperless HR/Payroll processing, makes payroll processing a breeze, Ceridian constantly enhances the product and listens to customer feedback

It's been challenging going from the Silverlight-based functions to the HTML because we were used to using the Silverlight modules but now that we're getting used to the new HTML modules I really like them. The challenging part about getting used to the new HTML modules is we had just implemented Dayforce so we were still getting used to the software itself and then we had to get used to a new version in HTML which had a different look/feel.

user friendly, all in one platform, system admin

support takes long to resolve a problem sometimes.

I love that I'm able to get the reports that I need relating to my department. I'm able to pull reports in real time and get them instantly in excel format where I can manipulate the data to better my department and company. Even better I can write my own reports including the data I need and exclude what I don't need. This has been monumental in pushing my department and company forward in a very competitive market.

Some of the things I need in order to be more successful require an added fee per employee. Advanced scheduling module would be very beneficial for me, but we cannot justify the cost at this time

Dayforce HCM is a one stop shop to handle our robust business needs. We have over 2,500 employees that work multiple jobs at multiple locations and needed a system to handle our Timekeeping, Scheduling and Payroll alongside our Recruiting, Onboarding and Performance Management needs. This system has great reporting features and the ability to create custom reports that meet specific business needs. Dayforce HCM also has the ability to create several different roles with different permissions and this functionality is a plus for the different management levels we have. I also love the workflow features throughout the system and the ability for forms to be created and routed to the appropriate approver to reduce some of our manual processes.

A new system always requires training and Dayforce HCM is the same. There is a plethora of training that should and needs to be completed to be able to fully use and appreciate all this software has to offer. Great news is Ceridian has a comprehensive training site which houses videos, instructor-led courses, MyPath (hands-on) training, etc. which will be great preparation to use this system.

I like the Onboarding Guided Processes and Meet the Team features the most.

Our implementation has taken much longer than forecasted