CMiC Reviews

Three things i like about CMiC:
1) That is a universal solution, meaning it handles accounting, field operations, safety, document control, all in one place. (i'm hoping that mobile increases this functionality)
2) That is geared toward the basic functions of a general contractor (workflow is good)
3) That it appears like continual improvement of the software is a focus (technological advancement is never ending)

The rigidity and limited nature of the reporting. (I'm working on MIP and hopefully will soon have access to oracle or jasper reporting tools to customize reports) The 'Captive data' aspect of the JSP data entry. (How you must hit "edit", then modify/enter data, then hit 'save")

1. A centralized enterprise solution that includes Finance, HR, CRM and workflow as well project management.
2. The collaboration functionality enables us to engage all project participants anywhere, anytime.
3. Integration with other applications such as Plangrid and Docusign.

1. New releases sometimes result in loss of existing functionality that we have been relying on.
2. Training for new releases is not provided free of charge creating a disincentive to upgrade.

Nothing, this is one of the worst programs ever to be implemented and forced on the field side of construction.

interface appears to be from 1985, crashes multiple times, resets and erases work in progress setting you back days. no clear path to update or search for RFIs, ASI's or general information. completing dailies on this thing is painful at best. sometimes will not send out documents even though it tells you it has, creating large contract document disputes. its a PM program forced on field supervision that does not help the field side at all.

I love the Mobile Field app for our in-field users, it’s clean and simple and still improving.
The drawings management module is great, better than anything we’ve had in the past especially for tracking versions of drawings.

Honestly some of the things I came to User Conference wanting to “complain” about this year, they’re already on top of improving. I still think where some things are located don’t rally make sense, but they’re getting there.
I also wish I had more control over how reports look or generate.

CMIC is highly integrated and was designed as such from the very beginning. Nothing in CMIC feels "bolted on".
The quality of the software is high and scope and breadth of the system are excellent.

Output & reporting is a bit weak. We are anxious to see the new dashboard and analytics feature to see if the new
module will help to address this issue.

Single database has a lot of power and provides a wonderful platform for reporting and queries. The abundance of different modules gives us the flexibility to keep most of our processes in a single platform and illuminate integrations

As a large system it has an incredibly complex backend. Patches can cause issues that don’t show up in testing because of all the use cases that customers have for this particular software

open architecture billing options ease of management and support

Integrated systems, reliable with plenty of checks and balances. Room for personalization is nice feature thus not being too limited.

Old Oracle technologies and reliance on Java (can't wait for us to get to ADF and mobile).

Our business, being in the construction industry, has some particular needs and protocols to respect, and CMiC offers the perfect solution. It gives us the tools we need to do most of our project management, and also provide an easy way to customize and add modules we developed ourselves.
1. Highly customizable
2. Lots of shortcuts, and navigating in the software is consistent.
3. Their development team is consistently working toward new and innovative solutions.

1. Currently between 2 technologies. "Forms" is old and not well adapted for latest computing protocols. 2. "ADF", even though appealing, still has some unresolved issues.

What I like most is the detail in the job cost reports as well as the drill down detail options. Cost affordable.

Having used both Procore and CMIC , CMIC seam to take longer to understand how to navigate through.

I have been using CMiC for 16 years and it has definitely evolved for the better over that time. I am looking forward to moving to the ADF platform by next year. I usually get quick responses from CMiC when I have a problem with the system. The connect user conference is also a big plus.

1. The Submittal process in CMiC Collab is not easy to use 2. It is not intuitive for a new user 3. There is a lot of functionality that users still don't about

Overall, CMiC is more user friendly than other project software I've used. 1) The AP Module is straightforward and user-friendly 2) The lookup module for AP and Subcontractor invoices are effective 3) The filters within the program allow for quick searches

There are idiosyncrasies to parts of CMiC that are not user friendly and can result in a frustrating experience. 1) Error messages provide no helpful guidance on how to correct and proceed 2) Ticket submissions often sit idle for months before resolution

We have been implementing and using CMiC now for 2 years. While challenging to implement at first, CMiC has grown into becoming an excellent communication device between field and office employees. With the added enhancement of the financials, CMiC benefits both field and office employees when tracking costs of each project. CMiC has been worth the time and money that was invested to implement the software.

1. The cost and time to edit and change certain report formats.
2. Slow support time when tickets are submitted and at times it is difficult to speak with somebody.

It combines project management, accounting, and other aspects into one location with one log in. That's really it.

It is extremely slow, I mean really slow, you can hear your clock tick as the circle rotates. The system is extremely difficult to follow. Terminology is inconsistent, owner billing module is extremely slow and lacks basic filter or shortcut features. I could go on for days.

Highly customizable interface to meet your needs.

Difficult to navigate. The customization of the software takes up majority of your time, rather than utilizing the software to produce results.

We have been using CMiC for over three years now. The software was a great fit for our construction company. Once properly set up the system is very user-friendly. The reports run nicely and could be easily converted to Excel or PDF.

Frequent updates and sometimes reports won't run when needed. Invest time and money in the initial set up- you won't regret it!

The customization ability, it’s an all in 1 program.

The double entry requirements, difficulty setting up users, complicated to setup jobs.

As a new user, learning the system was a bit challenging and there are many items we have yet to utilize. There is a lot of potentials, and it seems like it is being constantly improved.
I really like:
- Real-time job cost data
- ability to import/export from Excel
- Cloud-Based

Ease of use in certain areas (e.g. "select all" buttons would be nice), inconsistency in advice/set-up from trainers, would like there to be an interface for paying payroll liabilities.

The simplicity and diversity of the software. Accounting functions make processing payments and billing very simple. It offers us the ability to customize pay applications based on clients. CMiC consultants are very friendly and helpful.

Errors that occur when processing applications. Standard reports that are not available. Sometimes functions do not work. Software is not fast.

Very robust system with strong features and capabilities, if you throw enough money at it. $$$$$$$$

Terrible implementation leadership. Expensive. Overgrown and understaffed. System requires a lot more resources than the company represents. Requires a lot of consulting resources and in-house resources. Information output is useless in the base product. Requires outside resources and training to build useful information tools to run your business. Getting a response from your implementation team is a challenge. Company does not perform quality assurance on its product, you end up performing quality assurance for them.

The ease of configuration and the abundance of documentation.

A few lingering bugs that support is addressing.

It's cloud based! That is a huge pro for me, I'm always on the run and going between job sites and it's very nice to be
able to log in anywhere I have the internet.

The software will error or null when trying to do things...I understand software is going to do that but it gets very
confusing when you can't figure out why or what field was missed.

Everything is cloud based. You can access you files/projects from anywhere. This allows work to be done at any time with no restrictions.

Can be slow at times due to the internet (not necessarily ours). The system still has bugs they're working out.

Makes everything nice and easy to manage costs and submittals and everything in between!
Three things I really like about CMiC:
- Cost Reports
- Submittal tracking
- RFI tracking

- Some of the forms do not look good when printed
- Need quicker resolution on issues
- Meeting minutes could use some tweaking

I loved the reconciliation feature. It allows the user to tie the budgets to invoices that are not produced by the system, such as AIA and owner forms. I liked the report formats.

Again, I found forecasting reports in recent versions depend on the user's ability to learn, a major factor in spotting problems within the reporting budget status and revenue.