Adobe Learning Manager Reviews

The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage.

The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature.

The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users.

Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something.

Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner.

Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due.

It's easy to use. You're able to upload a wide range of documents to make it custom for learning.

There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.

The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler.

Integration and actual navigation system.

Adobe Learning Manager offers a comprehensive e-learning platform, with powerful tools for creating engaging and interactive content.

Adobe Learning Manager is can be challenging to navigate for first-time users and its pricing can be considering to look for another solution to many users.

The user interface is simple and easy to use and allows you to easily compare grades and see which students have completed what course.

A daily or regular learning alert system can be extremely beneficial. As an advantage, a notification system and access to multiple courses and classes can be added. The outlook, as well as the ability to see what is going on, could be improved and made more modern.

-The pricing appears to be out of reach for the majority of SMEs, and the tool appears to be geared toward larger enterprise types rather than SMEs.

It is one of the best e-learning software and tasks can be obtained, completed and managed easily plus it is easy to simulate, add animations and highlight contents. It's easy to navigate and see all my courses. Their customer service team is very helpful and responsive and also the idea of having access to more than one different profile, these perks the truth is that I tested many products for Adobe because of my work as a video editor, and I can say that they are a professional company that makes their customers happy.

The cost may be high for me whether I work alone or with a small company of two or more because
The program is directed to large companies, in addition to the fact that there are not many templates, and the player window is not on the same page as the slides and elements

The most basic level functionality is pretty simple to understand.

We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed.

We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort).

To our dismay, the problems did not improve. If anything, they got worse.

There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix).

Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work.

Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.

The major positive that has Adobe Captivate as our top choice is the wealth of functionality that it comes with. It completely blows the competition out of the water where features are concerned. Whether you want to record training presentations, do screen capturing, schedule notifications and reports, create learning plans, or incentivize your learning modules, prime basically has it all. The program is intelligent in its format delivery allowing our users to change their languages, formats, or playback methods, and it enables enhanced user engagement through offline learning, gamification, badges, bookmarks and revision notes. Unlike other programs, Adobe Captivate delivers for those who want to create an enjoyable eLearning experience.

Despite Adobe Captivate’s attempts at a more modern user-interface with flat menus and no hidden buttons, the software is not intuitive for those jumping in for the first time. Unfortunately, a lot of the functionality of the software is buried deep within the thick menus and because of the single web page architecture, you need to invest in a lot of time to sort through the program to find what you need. With dozens of buttons and menus, you end up investing a ton of time into experimentation and tutorial reading. This is definitely a piece of software for those who want to use it and nothing else, as jumping in and “going with the learning flow” is not as easy as they make it sound.

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

Adobe Captivate Prime is the latest ring of the chain. We are using Adobe Captivate for rapid course creation and Adobe Connect for webinars. So, on the LMS side, Adobe Captivate Prime gives us an opportunity to manage our eLearning lifecycle from a single point. You have everything under the one band. It gives you a single point of support contact.

On the LMS side, we have a great harmony with the eLearning courses which are created by Adobe Captivate. We are uploading our courses to Adobe Captivate Prime directly and manage them easily.

In my opinion, the user interface needs to be developed for user experience. But I can say that if you are using a big brand and have a good support user-interface is the second issue.

It looked pretty, it sounded great, and appeared to have all the tools we needed. It has a decent UI for learners.

No ability to create standalone quizzes or questions you must buy licenses to their auth tool, worst customer support I've ever dealt with, poor management of course visibility, cannot create 'versions' you must add new LO and deactivate old LO, cannot utilize their webinar function completely without buying licenses to Adobe Connect, no drive to learn our business and help us strategize the LMS to our business, SSO cannot be setup with Google, users cannot have more than 1 custom role.

We use this for new hire training and think the ease of use is great, really helpful to have everything in one spot for training

Can be a little fiddly and I think it is on the more expensive side for these training systems