Sage Intacct Reviews
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501 Reviews
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Orderly maintenance of transactions with Sage
Reviewed on 15/09/2023
The addition of Power BI integration and the ability to add custom fields to the vendor master and...
The addition of Power BI integration and the ability to add custom fields to the vendor master and the 1099 information will greatly simplify our work, both in the present and in the future. We can generate a bespoke audit trail report covering all of our suppliers in one fell swoop.
Pros
All required fields for each client's daily deliverables are easily accessible, and the system is flexible enough to accommodate the addition of new data as needed; it can also synchronize with a wide variety of other platforms, like BILL, Nexonia, and many more.
Cons
Sage Intacct does not yet handle all payment methods, and its Inventory module is inadequate for businesses that also require assistance with inventory accounting and management.
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend
Reviewed on 12/08/2024
Pros
The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.
Cons
I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.
Reasons for Choosing Sage Intacct
Multi Entity management was too cumbersome on QBOSwitched From
QuickBooks OnlineReasons for Switching to Sage Intacct
Pricing was the primary factor we consideredResponse from Sage
Hi Julie, we're honored by your high recommendation and thrilled that our multi-entity functionality has significantly eased your management process. Your positive experience is our top priority, and we're glad our competitive pricing met your needs. Thank you for choosing Sage Intacct over alternatives and for sharing your journey from QuickBooks Online. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Sage Intacct is good but expensive
Reviewed on 07/08/2024
Pros
it tracks what we need but the info is not easy to view with reporting.
Cons
It is very expensive and reporting is not easy. It is actually very cumbersome to create new reports.
Response from Sage
Hi Jamerson, thank you for sharing your thoughts on Sage Intacct. I'm sorry to hear you're finding the reporting features cumbersome and the cost a concern. We are constantly looking to improve our service and encourage you to pick up any feedback with customer services. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product, need lite version for non-profit users
Reviewed on 07/08/2024
Our support person, [sensitive content hidden], is great to work with. Checking in and always...
Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.
Pros
The ease of adding locations or additional accounts.
Cons
Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.
Recommend a "lite" version with limited access for non-profit users.
Response from Sage
Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
good system
Reviewed on 05/08/2024
Overall, I am pleased with the product and the customer service I have received.
Overall, I am pleased with the product and the customer service I have received.
Pros
I like that they continue to update the product based on feedback from their customers.
Cons
I would have to say the complexity of custom reporting and the cost structure of the product.
Response from Sage
Hi Chris,
It's great to hear that you appreciate our commitment to updating Sage Intacct based on customer feedback. We understand your concerns regarding custom reporting complexity and cost structure. Your satisfaction is important to us, and we're grateful for your positive remarks about our product and customer service.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join!
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Simple Review
Reviewed on 07/08/2024
Pros
Flexibility with building reports from scratch
Cons
you can't export reports with calculations in them
Response from Sage
Christina, we're glad you're enjoying the flexibility of building custom reports with Sage Intacct. We acknowledge the limitation regarding exporting reports with calculations and are actively working to enhance this feature. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid ERP for small developing companies
Reviewed on 08/08/2024
works great for our small, public, pre revenue company
works great for our small, public, pre revenue company
Pros
ability to consolidate financial statements on a multi entity basis
Cons
high implementation cost and long timeline
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
needed multi entity for a business combinationSwitched From
QuickBooks DesktopReasons for Switching to Sage Intacct
Sage felt more accounting/finance drivenResponse from Sage
Hi Silas, we value your feedback on Sage Intacct's consolidation capabilities and acknowledge the concerns regarding implementation cost and timeline. We're dedicated to providing a robust solution that grows with your company, and we're continuously working to streamline our processes for a smoother experience.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Sage
Reviewed on 08/08/2024
Pros
We like the fund accounting component - it is helpful
Cons
The learning curve can be steep in some areas of the software
Response from Sage
Thank you for sharing your experience, Amy. We're pleased to hear that the fund accounting feature of Sage Intacct is beneficial for your operations. We understand that there can be a learning curve, and we're committed to improving user experience to make navigation and functionality as intuitive as possible. Your feedback is crucial for our continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Happy Customer
Reviewed on 22/11/2023
so far the experience has been pretty positive.
so far the experience has been pretty positive.
Pros
Online, ease of use, real-time data. Full Transparency with department managers.
Cons
having to purchase additional modules that seem like it should just be part of the product.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage - Their best software for a while
Reviewed on 02/10/2024
Veyr pleased with what i have seen so far.
Veyr pleased with what i have seen so far.
Pros
This is a great solution for larger businesses
Cons
Not a lot to dislike about this one, great software for me
Response from Sage
Hi Steven,
Thank you for your positive review of Sage Intacct. We're thrilled to hear that it has been a great solution for your business and that you're pleased with what you've seen so far. It's wonderful to know that our software meets your needs and expectations. We appreciate your feedback and are glad you found the demo impressive.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Intacct Can Change Your Life
Reviewed on 07/12/2023
Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them...
Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.
Pros
They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.
Cons
We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our Awesomeferrical Cloud accounting and expense tool.
Reviewed on 09/05/2024
Pros
It easily automates our finance and accounting processes.
The user interface is so easy and userfriendly for us to use.
Cons
So far we can not complain of a dislike.
Response from Sage
Thank you, Solomon, for the excellent review! We're thrilled that Sage Intacct has automated your finance processes and that you find the interface user-friendly. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Sage Intacct
Reviewed on 28/01/2024
We aren't thrilled with Intacct, but it gets the job done. Too expensive.
We aren't thrilled with Intacct, but it gets the job done. Too expensive.
Pros
It's fairly easy to navigate and train on
Cons
The price is too high. There are too many steps to do simple tasks. Reporting is not as easy as it could be.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
World Neighbors' Review of Sage Intacct
Reviewed on 02/08/2024
I believe World Neighbors made the correct decision several years ago to migrate to Sage Intacct. ...
I believe World Neighbors made the correct decision several years ago to migrate to Sage Intacct. I am very please with the decision and the software.
Pros
It's on-line. It's rarely "down." Most screens are easy to navigate. There are many options on how to pull data out of the system. I like the dashboard.
Cons
I have to purchase AssetEdge from WIPFLI for Fixed Asset management.
It is very hard to find the Helpdesk Ticketing System. I wonder if it is obscure on purpose.
I still have not become an expert on report writing. The concept just hasn't "sunk in." I think the training could be improved in this area.
Response from Sage
Hi Robert, we're glad Sage Intacct has been a reliable choice for World Neighbors. We appreciate your feedback on the dashboard and data extraction options and we're always working on improving our training and support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Intacct at Work
Reviewed on 22/04/2024
Pros
The best thing is that Sage Intacct not only offers online accounting tools but also Business Intelligence capabilities.
Cons
To be honest Sage Intacct suits all my accounting management needs.
Response from Sage
We appreciate your review, Sharon. It's great to hear that Sage Intacct serves all your business intelligence capabilities and accounting management needs effectively. Thank you for choosing us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive and User Friendly
Reviewed on 17/02/2024
Overall, Sage Intacct is a great product which can potentially save your organization a lot of...
Overall, Sage Intacct is a great product which can potentially save your organization a lot of time, allowing you to focus more on analyzing the data and making better decisions. This is because it automates and simplifies several reporting and accounting tasks for you. It is also very easy to train people to use, and user friendly. Would definitely recommend to others.
Pros
It's so easy to use. It is logical, user-friendly, and it does practically everything. It is definitely one of the top 3 operations/accounting/finance data management tools I have ever experienced (and I have experienced several in my career). The reports are set up for you, right out of the box, with little change needed. The reports are dynamic as well, allowing the user to decide what level of data to retrieve. Ad hoc reporting is also intuitive and easy with the interactive report builder.
Cons
Although it comes out of the box with good structure, sometimes structures can be very challenging to set up (data-flow from/to accounts, roll ups to parent accounts, etc.). But, every database/reporting software has its little caveats.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
January 2024
Reviewed on 23/01/2024
Pros
Sage Intacct platform is very dependable. There have only been system access issues a couple times and they are resolved quickly.
Multicurrency capabilities has allowed us to expand our operations with no major reconfiguration
Cons
At times, the system does not handle some complicated transactions exactly how we would like
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Intacct - for all your business accounting needs
Reviewed on 12/07/2024
I would definitely highly recommend Sage Intacct to company's looking to adapt a great financial...
I would definitely highly recommend Sage Intacct to company's looking to adapt a great financial accounting tool to record their day to day business transactions.
Pros
Sage Intacct has a pretty robust system for all the day to day needs of managing a company's financial information with invoicing, billing, and financial statement reporting. It helps with real time reporting of expenses.
Cons
no complaints as of yet - ease of use is great!
Response from Sage
Thank you, Anna, for the fantastic review! We're thrilled that Sage Intacct meets your business accounting needs and appreciate your high recommendation. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Executive Office
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage In Fitness
Reviewed on 07/08/2024
Overall everything runs great. We recently starting using the upload option for Accounts Payable,...
Overall everything runs great. We recently starting using the upload option for Accounts Payable, and it truly is a time savor!
Pros
Easy to use and explore new fields when released.
Cons
Little updates that prolong certain tasks.
Response from Sage
Michelle, it's wonderful to hear that Sage Intacct's ease of use and the new upload option for Accounts Payable have been beneficial for your team. We're committed to continuous improvement and appreciate your patience with the updates. Your feedback is instrumental in helping us streamline processes and enhance user experience. Thank you for choosing Sage Intacct and for your constructive insights. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage is Essential to our Company
Reviewed on 22/11/2023
Pros
Sage allows our company to know "real time" where we are financially. This allows each of our departments to track their spending against their budget and know if they have the ability to spend or hold back. Our [sensitive content hidden] can view a variety of reports that were easy to create, to give him an overall perspective of the company.
Cons
The price is steep, but the detail we get and the ease of use has made this the best product we have found.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for Outsourced Accounting Solutions
Reviewed on 20/10/2023
As mentioned in the pros section, we have greatly enjoyed and utilized the dimensional reporting...
As mentioned in the pros section, we have greatly enjoyed and utilized the dimensional reporting capabilities of Sage Intacct, leading us to gain valuable insights into our clients' business and their various entities and departments, showing where they lacked profitability, where they can grow, and which areas of the business to particularly direct resources and attention.
Pros
One of the things I value most about Sage Intacct is the dimensional reporting ability that Sage gives to us, which is different from the other solutions our clients have tested. Getting granular about each transaction, allowing statistical accounts to track FTEs, and being able to report BvA trends on our clients' individual locations, departments, and entities leads to better decision making and more efficient business management.
Cons
If there was one thing I would change about Sage Intacct, it would be the control over the general ledger. There were several instances where we were in the midst of training our staff, and while a minor error was made, it was not able to be undone except by reversing out the entire transaction (not simply deleted).
Alternatives Considered
QuickBooks Online Advanced, QuickBooks Enterprise, QuickBooks Online and Xero- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Intacct is a Brilliant Finanacial Management Solution
Reviewed on 26/03/2024
Pros
Sage Intacct has incredible features that make financial management effective.
I like the accuracy of Sage Intacct.
Sage Intacct is manageable.
Cons
I do not dislike Sage Intacct at all.
Sage Intacct has been the best.
Response from Sage
We're glad to hear Sage Intacct has been a brilliant solution for you, Micheal. Your recognition of its accuracy and manageability is greatly valued. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Handling Accounting Like a Pro With Sage Intacct
Reviewed on 01/05/2024
Pros
I like Sage Intacct is super affordable and handles accounting seamless
It is smooth and handles accounts payable really well.
Cons
No issues as Sage Intacct has handled well.
Response from Sage
Thank you for your review, Rosaria. We're delighted to hear Sage Intacct is affordable and efficient for your accounting needs, especially with accounts payable. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simplifying financial management
Reviewed on 22/11/2023
Sage Intacct has been a reliable and efficient financial solution for our company. Its ability to...
Sage Intacct has been a reliable and efficient financial solution for our company. Its ability to simplify and automate processes and coupled with its powerful analytics, has significantly improved our financial decision making.
Pros
I like its ability to automate and streamline our accounting processes. Seamless integration with other business systems has enabled us to eliminate data duplication and reduce errors. In addition, advanced reporting and analytics give us a clear, real-time view of our financial performance, making it easier to make informed decisions.
Cons
At times, I feel that the customization options are limited and I would like to have more flexibility to tailor the platform to our specific needs.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Sage Intacct Review - Daily User
Reviewed on 20/06/2024
Would certainly recommend Sage Intacct. The automation of everything makes day to day tasks...
Would certainly recommend Sage Intacct. The automation of everything makes day to day tasks streamline and effective.
Pros
Very user friendly. Each element of the programme I find works well and produces what I need it to.
Cons
Currently I do not have any negative thoughts regarding Sage Intacct, I do wish to utilise further areas of it, but my only slight remark would be there is not an easy access to additional help.
Response from Sage
Thank you, Natasha, for your positive feedback. We're delighted you find Sage Intacct user-friendly and look forward to supporting you as you explore more features. Your recommendation is greatly appreciated! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
