Zoho Mail

4.5 (1,034)
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Zoho Mail is a secure, encrypted, and enterprise-ready email

Overall rating

4.5 /5
(1,034)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.4/5

92%
recommended this app
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1034 Reviews

Christopher
Christopher
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best professional email service to start

Reviewed on 11/11/2023

Very good, first setup was very easy because they have instructions for most domain registrars in...

Very good, first setup was very easy because they have instructions for most domain registrars in their help pages.

Pros

Their free plan is the best way to start with a professionnal email.

Cons

Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail. However their Zoho Mail app for android works great and I really like it.

Jason
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Zoho provides a rich suite of office software that just works from day 1.

Reviewed on 29/07/2024

Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of...

Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality.

Pros

* SETUP AND ADMINISTRATION:
The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy.

* EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES:
Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols.

* SELF SERVICE AND DEPENDABLE
The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service.

* SECURITY OPTIONS:
There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also.

Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works!

Cons

Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.

Amanda
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zoho Mail is not good.

Reviewed on 17/08/2024

I'm very unsatisfied. The new features they've added seem designed to waste customers' time....

I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated.

Pros

It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in.

Cons

so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in.

Iggie
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great alternative to the main stream mail options

Reviewed on 07/12/2024

Pretty easy to figure out and get used to it. I've been using it for over a year with no issues.

Pretty easy to figure out and get used to it. I've been using it for over a year with no issues.

Pros

It a great alternative to the main stream mail options. Free custom personal email address is a big plus. I recommend it. The use of templates is a great time saver.

Cons

It can be a tad slow every now and then, especially with the templates but no big deal. The app could use a couple more features such as blocking and reporting junk options but not a deal breaker. Very happy. Good job and thank you.

Richard
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Go To Alternative to Google and Microsoft Mail

Reviewed on 01/06/2024

Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a...

Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a key consideration. If they just want reliable email without all the paid extra add-ons ( eg spreadsheets, word processors etc) then Zoho is the best choice

Pros

The pricing for zohomail is what first attracted me to it. It is 50%+ cheaper than most commercial alternatives yet it has all the features that they do.

Cons

Nothing. I like it all. There is a small learning curve to it, but that is true of any new software.

Brendah
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Free Business Email Management and Platform

Reviewed on 01/05/2024

Zoho has been a game-changer for my business. I have no regret in using it. It has helped me...

Zoho has been a game-changer for my business. I have no regret in using it. It has helped me streamline my business and I'm pleased about that.

Pros

Very cheap and it's free
Set up is so easy and very fast
Does not limit access to the most important features
Fast email delivery

Cons

UI could use a little upgrading but it's still pretty

Frank
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stop looking elsewhere, start growing today!

Reviewed on 27/08/2024

I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho...

I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho Mail.

Pros

Easy to set up, manually or through their wizards: you´ve got this!

Cons

Honestly, I have not 1 single complaint.

Alternatives Considered

GoDaddy Studio

Reasons for Choosing Zoho Mail

they lack features that zoho offers at no extra cost

Switched From

Google Workspace

Reasons for Switching to Zoho Mail

You´ve been good to me and my business in the past and Im thankful
Oussama
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gmail service

Reviewed on 07/08/2024

It's a service similar to Gmail but more affordable.

It's a service similar to Gmail but more affordable.

Pros

It's very reliable. I use it with a personal domain name, and it very affordable in comparison to others. Once you get this up and running it's stable.

Cons

I have to think really hard for this. I use this service with my whole household. Maybe the email quota which gives 5GB per mailbox is not a lot.

Shakiba
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

personal email ? just zoho

Reviewed on 06/10/2024

no issue which five years of using zoho mail

no issue which five years of using zoho mail

Pros

no ad
reliable
personal domain
admin management

Cons

I did not face any

Rahul
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effortless Email Migration from Rediff Mail to Zoho Mail comes with native beautifully...

Reviewed on 18/08/2024

Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can...

Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can confidently say that Zoho Mail is one of the best email service providers.

Pros

When I joined my organization, we were using Rediff mail, which had many security issues and didn't have native mobile access. So, we decided to move from Rediff mail. The whole process to Zoho Mail was seamless. Domain customization setup was extremely easy with no data loss. additionally, my team can use their email on their smartphone.

Cons

Some of the more advanced functionalities are only available in the higher-tier plans for which you have to spend more. However, the basic features of the Mail Lite Plan of Zohomail still provide everything you need for effective communication and management.

Holly
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficiency and Security in One Package

Reviewed on 24/05/2024

Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.

Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.

Pros

It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.

Cons

The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Uses of Zoho Mail

Reviewed on 09/02/2024

very exciting experience. Especially on Security

very exciting experience. Especially on Security

Pros

Ease of use is the best character of the system

Cons

It is generally good in every sense. We use only few services.

Alternatives Considered

Notion

Reasons for Choosing Zoho Mail

Need to have a unique emai as an organization

Switched From

Google Workspace

Reasons for Switching to Zoho Mail

we never used any alternative products with zoho
Juan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great mail software

Reviewed on 09/07/2024

I feel very satisfied, and have been working with it for over 5 years and haven't had an issue

I feel very satisfied, and have been working with it for over 5 years and haven't had an issue

Pros

Easy to work with, it's very intuitive, and has a great response

Cons

So far haven't had a problem with it, it works very good

Alternatives Considered

HostGator, Hostinger and GoDaddy Website Builder

Reasons for Choosing Zoho Mail

To get a better software that support my email management

Switched From

GoDaddy Website Builder

Reasons for Switching to Zoho Mail

I thought it was a vbetter solution for my needs
Ivie
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Email For Small Businesses

Reviewed on 21/12/2023

My overall experience has been great and I will continue to refer people to this service.

My overall experience has been great and I will continue to refer people to this service.

Pros

I was able to create a business email using my domain and Zoho provided all of the step by step instructions for my domain provider, and I am a newbie when it comes to advanced DNS settings. I am a brand new business, but now I look so professional because I have an email that ends with my domain name, not gmail. I have already referred six of my friends. Anyone starting a business on a budget should definitely use this service. It's fantastic.

Cons

I don't really have any cons. I'm still learning this system. I would like it better if when I needed to attach something, I could just click a button to bring up all of my files. Maybe that already exists and I just haven't figured it out.

Matthew
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cost-effective email domain provider with loads of features and third-party integrations

Reviewed on 18/07/2024

I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting...

I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting business. After paying only 16 dollars a year for an email domain, I expected an inferior product. After months of continuous use, I realized I was getting a bargain. Their platform is quite robust, considering you are given many integration options, both white-label and third-party.

Pros

I am fond of the simplicity of the user interface, and how easy it is to navigate all the features and functionality of the platform such as creating and reading emails, syncing events to your calendar, and accessing the host of white-label features and third-party integrations that allow you to sync it with your other business systems like Google Workspace or Microsoft 365. The $16 annual price tag for a starter account is a wise choice in today's marketplace, making it perfect for any budget-conscious entrepreneur looking for a quality email domain provider that can also be coupled with a robust and cost-effective CRM.

Cons

I couldn't find any drawbacks for my particular use case, only it would be nice to see some visual or functional updates in the future. The GUI, although easy to navigate, is not visually appealing.

Chris
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Mail - a good email management system

Reviewed on 07/07/2024

Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great...

Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great services for the price and the fact that you can integrate easily with other Zoho apps is an important thing to mention.

Pros

The mail management is easy and I really like the Zoho user interface. It has all the expensive features from other email clients at the most reasonable price on the market. Setting up the account and email addresses is straightforward and fast. Support team is fast and communicative and they will help with anything.

Cons

There are no cons for Zoho Mail from my side.

Christina
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Mail

Reviewed on 24/11/2023

I'm very impressed with the number of features offered at such an economical price. Before using...

I'm very impressed with the number of features offered at such an economical price. Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then copy/paste/link - wasting time and adding frustration to my day.

Pros

Easy to setup and intuitive features making it easy to learn to use without having to read a lot of documentation.

Cons

When setting up "Tags" the pop dialogue box got stuck and I was not able to get rid of it.

Diwakar Dixit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho mail is all you need

Reviewed on 22/03/2024

Pros

I have been a zoho customer for almost 4 years. I have setup basic account which gives me 5GB per user and i can create upto 10 users. It has inbuilt bookmark, spam control, notes and calander. customer support is awesome. I recently had issues with MX record and the customer service responded within 2 hours resolving my issue eventhough i have basic account with zoho for the domain I own. Support POP3 and IMAP.

Cons

I have not see any issues with zoho as i have given every feature i am looking for in an email.

Yvvie
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Mail service

Reviewed on 30/05/2024

Best inbox for accessing and managing emails professionally.

Best inbox for accessing and managing emails professionally.

Pros

Zoho mail is amazing, very professional and has a lot of features for the price. As a small business owner, I am able to manage my email communications professionally. I highly recommend!

Cons

I have used Zoho for the past 5 years and I have not experienced any shortcomings yet.

Victoria
Victoria
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent mail management tool.

Reviewed on 16/08/2023

I have been using Zoho Mail for a long time because it provides me with an excellent service for...

I have been using Zoho Mail for a long time because it provides me with an excellent service for managing my emails.It allows me to keep my inbox free of unwanted emails with a fast and powerful detection system.It also provides me with antivirus protection that helps me eliminate any threats that may exist.It helps me manage my emails better by allowing me to share them in a real-time chat conversation.

Pros

It is a tool that helps me get organized and allows me to work directly with other people.With its integrated calendar, it allows me to manage and schedule appointments, work meetings and important events.The undo function is very useful, it allows me to recover emails sent by mistake.It provides filters to store emails in specific folders to make them easier to find.

Cons

In the years that I have been using Zoho Mail, it has not caused me any problems, it has always worked very well with all its available features.

Rishabh
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good for mail tool for business and startup

Reviewed on 26/06/2024

Pros

Very good and instant working on all modes

Cons

Much better have great irrigation automation and Api work easily and also have good experience to sending mails onboarding client fallow up email marketing automation with API

Mahesh
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All good :)

Reviewed on 28/05/2024

Suitable. Works well. Scaling up is easier.

Suitable. Works well. Scaling up is easier.

Pros

covers things well. Has all the features covered.

Cons

Dark Mode Option suits well. Menu Pretty comprehensive

leanna
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lee Review

Reviewed on 23/01/2024

It has been great and ill continue using Zoho mail.

It has been great and ill continue using Zoho mail.

Pros

I like that this software allows me to see my revenue/sales.

Cons

so far i like using Zoho mail for my business.

Clifford
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Zoho Mail

Reviewed on 16/10/2024

Pros

Accessible and less subject to junk ads and email solicitations. I am very selective in displaying my Zoho mail address to anyone.

Cons

A little difficult to link with my addresses.

Jahidul
Jahidul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Email service provider and best price

Reviewed on 30/10/2023

Pros

I'm extremely satisfied with the service that that Zoho Mail is offering.

Cons

We have been using Zoho mail long time and it's offer Chat system, we can @mention in zoho mail take note and more features like that