EZRentOut Reviews

EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

So turnkey! We could have hosted our rental program on our own using excel or something similar but ez rent out saves us time and in turn, money.

We really don't have any cons to report at this time.

Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.

From time to time there are glitches.
There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .

Love the idea that you have lots of flexibility and customisation for the webstore and that you can easily separate items per item that you have for rent

Could be a bit easier to find the settings you seem to often struggle to find the proper settings tab.

adding things to cart and notify the concerned parties

its easy to integrate with any of the services application and it uses latest technologies like AWS

Easy to navigate and use. We used it for an online business and have been successful.

Not much flexibility on structure. We need more wiggle room for certain things.

I like the ease of use. The site itself is neat and organized so it makes it easy to learn how to use.

Sometimes there are unnecessary categories, but you slowly learn what ones to fill out.

It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order

Lacks credit and debits notes...........

Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

Its easy to use and to set up, and any issues are taken care of in a timely manner.

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

Billing /schedule a rent. I also enjoy the problem solving aspect, any time I reached the support team

At the beginning is hard to use, but you get used to it quickly

This software is primarily geared to a hire service business and does this very well. Most other hire systems have full accounting packages included which is not what we needed and would be more expensive. EZR has a good Xero integration too.

If you're wanting to charge a company for the hire, you have to set them up as a "customer" as when they're entered as a "business" they can't be charged but you're expected to have their employees in there. Charging employees is a problem when the data comes through to Xero (needs to be the business name).

This software is easy to understand and easy to use. We rely on it daily.

No complaints. Took only a day to get used to how it runs.

Handles about 85% of what we were looking for in a new system

Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help

Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.

It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.