--- description: If you're in a hunt for the best solution for your business, learn what DialedIn CCaaS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/chasedata) # DialedIn CCaaS Canonical: https://www.getapp.sg/software/104279/chasedata Page: 1 / 14\ Next: [Next page](https://www.getapp.sg/software/104279/chasedata?page=2) > DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics. > > Verdict: Rated **4.8/5** by 314 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DialedIn CCaaS Achieving call center success means competing against integration with websites, social media, email, and traditional mass mail – and succeeding. Most cloud-based contact center solutions don’t do enough for your sales staff or customers. Here’s how partnering with DialedIn supports your staff and provides a fast callback while the customer's interest is still strong: • Increased Agent Productivity: Always know what your contact center agents are doing with their phone time. Robust tools keep track of how many contacts are made with clients, sales completed and how long they pause between calls. • Improved Customer Satisfaction: Inbound or outbound, no matter what industry, high-quality contact center services are a key to the client experience. DialedIn's contact center software solution makes each call quick, efficient, and personal. • Reduced Operation Costs: Whether your center’s calls are inbound or outbound, you will lower your costs and increase productivity. Your staff will love the enhanced functionality that occurs through interfaces with common apps, your financial department will love the lift to the bottom line. • Faster Business Decisions: Industry-specific needs require industry-specific call solutions. Your B2B or B2C call center needs to have data at its fingertips. DialedIn’s customizable solutions support every department from sales to customer service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 314 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ChaseData - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Small business: $89 per user per month Professionals: $139 per user per month Enterprise : $169 per user per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging ## Integrations (9 total) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software) - [Predictive Dialer Software](https://www.getapp.sg/directory/849/predictive-dialer/software) - [Telephony Software](https://www.getapp.sg/directory/294/telephony/software) - [Inside Sales Software](https://www.getapp.sg/directory/761/inside-sales/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (858 reviews) 3. [Convoso](https://www.getapp.sg/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [Nextiva](https://www.getapp.sg/software/91289/nextiva) — 4.6/5 (914 reviews) 5. [Readymode](https://www.getapp.sg/software/107701/xencall) — 4.6/5 (136 reviews) ## Reviews ### "Good Customer Relations Management System\!" — 5.0/5 > **Kenidra** | *23 January 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The system was very easy to use. DialedIn would automatically call people. The prompts for the calls were clear. > > **Cons**: Sometimes I couldn't press Shift A or Shift N to disposition calls. > > While working, I could easily maneuver between different campaigns to pitch vacations to existing customers. ----- ### "Review on September 10 2025" — 5.0/5 > **Marcus** | *10 September 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I like how dialed in simplify and saves me time when I need to dial multiple numbers throughout the day I can auto dial or manually dial and the hands-free aspect as well. > > **Cons**: There’s nothing that really comes to mind that I did not like about dialed in. I have had times where I needed to restart my computer, but that would fix any bug issue that I ever dealt had with dialed in so overall it is had been a very good experience. > > Overall, my experience without in has been a positive, time saving good experience. I plan on continuing to use dialed in, and I have used other companies in the past, and by far dialed in, has been the most seamless and easy to use service. ----- ### "Nice loving" — 5.0/5 > **Levita** | *4 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Very interesting very dependable reliable when people need it \! No issues at all also customer service helped > > **Cons**: Nothing I love everything everything worked out just as it should I think more apps should be created > > Very informative apes like in specific needs and brands always working never let me down very specific ----- ### "Easy to use" — 3.0/5 > **Ceara** | *22 November 2023* | Telecommunications | Recommendation rating: 2.0/10 > > **Pros**: The ability to customize the dialer to tailer our companies needs. > > **Cons**: How easy it is to loose connection to it any time in internet has lose of connection. ----- ### "DialedIn Review" — 4.0/5 > **Kyle** | *20 March 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The system was easy to navigate and it was simple to use. The call connections were clear with no issues > > **Cons**: The layout itself seemed a little outdated. It’s not necessarily a negative but the design came off a little oldschool > > I had zero issues when using the system, it never crashed our timed out and always ran smoothly with no dropped calls ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.sg/software/104279/chasedata?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/104279/chasedata) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data