--- description: If you're in a hunt for the best solution for your business, learn what Spidergap 360 Feedback has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Spidergap 360 Feedback Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [Spidergap 360 Feedback](/software/104607/spidergap) # Spidergap 360 Feedback Canonical: https://www.getapp.sg/software/104607/spidergap Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/104607/spidergap?page=2) > Simple, actionable 360° Feedback. Use Spidergap out-of-the-box and start collecting feedback in minutes or customize the 360˚ Feedback process entirely to fit your needs. Spidergap is ISO-certified and GDPR-compliant, dedicated to global data security. No contracts or commitments, use as needed. > > Verdict: Rated **4.8/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Spidergap 360 Feedback Make a measurable impact: Spidergap’s impact survey lets you review the value delivered to employees, so you can demonstrate the return-on-investment to your team\! Feedback that’s easy to use: Spidergap worked with 100s of HR directors, managers and employees to design feedback reports that are easy to review and understand. Customizable to fit your organization: You can fully customize Spidergap’s best practice templates. For example by updating the questionnaire and adding your logo. Work with 360° Feedback experts: Spidergap experts ready to help at every stage, from planning the project to reviewing the impact and lessons learned. World-class support: Spidergap are routinely praised for their support, winning awards for the best support for a 360° Feedback tool. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 116 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Spidergap - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$1,099.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Spidergap pricing starts at $1,099 per year. This includes unlimited award-winning support, project consultation calls with a dedicated 360° feedback expert, and unlimited free reassessments for one year. Costs decrease as volume increases, with enterprise pricing as low as $9.89 per feedback recipient, and you’ll never pay extra for feedback providers. Arrange a demo call with a 360° expert to receive an exact cost tailored to your project’s needs. No contracts. No commitments. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hungarian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 360 Degree Feedback - API - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Appraisal History - Assessment Management - Benchmarking - Competency Management - Continuous Feedback - Customizable Branding - Customizable Forms - Customizable Questions - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Reminders - Employee Database - Employee Management ## Integrations (1 total) - Microsoft Excel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.getapp.sg/directory/256/human-resources/software) ## Related Categories - [360 Degree Feedback Software](https://www.getapp.sg/directory/1007/360-degree-feedback/software) - [Talent Management Software](https://www.getapp.sg/directory/263/talent-management/software) - [Human Resources Software](https://www.getapp.sg/directory/256/human-resources/software) - [Succession Planning Software](https://www.getapp.sg/directory/977/succession-planning/software) ## Alternatives 1. [Vantage Circle](https://www.getapp.sg/software/143755/vantage-circle) — 4.7/5 (5122 reviews) 2. [Hrider](https://www.getapp.sg/software/2076237/hrider) — 4.8/5 (86 reviews) 3. [Lattice](https://www.getapp.sg/software/105807/lattice-hq) — 4.5/5 (203 reviews) 4. [Achievers](https://www.getapp.sg/software/91409/achievers) — 4.8/5 (2907 reviews) 5. [EchoSpan Flexible 360](https://www.getapp.sg/software/90958/echospan) — 4.9/5 (74 reviews) ## Reviews ### "Spidergap helps people unleash their potential" — 5.0/5 > **Aneliya** | *7 May 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I recently evaluated the Spidergap 360 degree feedback tool. I was delighted on how easy it was to setup and customise. I also liked the questions and appreciated the thorough report that I received. > > **Cons**: Adding the emails one by one is troublesome and error prone. Maybe some kind of AD integration would be beneficial, not sure if it is possible. > > Really great experience, already recommending the tool internally and externally. ----- ### "Spidergap Bridges the Gap Between Employees and Human Resources" — 5.0/5 > **Verified Reviewer** | *26 October 2018* | Banking | Recommendation rating: 9.0/10 > > **Pros**: I got tired of employees emailing me their feedback and complaints and wanted to work with a program where it strictly functions in receiving these type of issues; that way I can keep my emails separate. I came across this program that looked very useful so I decided to try this software called Spidergap. It allows the employees to fill out a questionnaire which I customize. They can provide their feedback in a secure manner. I gather all the reports and assess them and this is where I can make decisions based on their feedback. The software is very manageable and contains a good price. > > **Cons**: Sometimes the stuff I’ve written doesn't automatically save and I’ve lost the information because I accidentally closed the tab. They should have an auto-recovery option. ----- ### "It was easy to create the project. and load all the necessary information" — 4.0/5 > **Verified Reviewer** | *12 June 2018* | Recommendation rating: 7.0/10 > > **Pros**: The application has great flexibility and ease of use The support is fantastic and fast. Custom options facilitate the use of the tool. Easy to use if you only have one person to review > > **Cons**: Can not select individual evaluation scale because it is not a mobile application, it can not be used anywhere. not particularly friendly You can not extract the questionnaire in the format that is on the site > > It is very flexible. It is a very intuitive system. The reports themselves are professional and provide the right variety of details, are easy to read and understand ----- ### "You get more than just software, you also get consultants" — 5.0/5 > **Verified Reviewer** | *30 March 2023* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about Spidergap are the insightful feedback reports and the accompanying support provided by the software. Their responsiveness and expertise are truly remarkable. > > **Cons**: Prior to using Spidergap, I was concerned about my raters not being able to log in. However, during my first 360 degree feedback project, I quickly understood the benefits of them simply accessing their email and clicking a link. This approach allows me to invite anyone with an email address to participate, including our clients. ----- ### "Questionnaire Software for Feedback and Analysis" — 5.0/5 > **Verified Reviewer** | *28 October 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Working for a gaming department allows me to interact with a lot of people who have different roles. Spidergap enables us to create a questionnaire for people to answer. Each of us has to create our own questions so people can provide feedback. Since I am a sound engineer, I needed to ensure that the audio quality is at par with the standards. The feedback I gathered was very helpful and Spidergap puts that in a report. > > **Cons**: It was brought to my attention that some of the people who filled out the questionnaire were not able to save their work on time and they had to redo it again. They need to add an auto-recovery for unsaved work. Spidergap still gets a perfect score from me, as I am not sure if it's an issue on my end or a software bug. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/104607/spidergap?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/104607/spidergap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data