Duo Security

4.7 (479)
User identity verification & device vulnerability discovery

Overall rating

4.7 /5
(479)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app
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479 Reviews

Sadie
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duo Security Review

Reviewed on 07/01/2020

I have used Duo Security since the university I work at implemented it a few years ago for our duo...

I have used Duo Security since the university I work at implemented it a few years ago for our duo login. It has been easy to use and I have enjoyed it since they implemented it. I have used the app for the quick login and it has been great!

Pros

This software is easy to use. Once my work shifted to this, I was able to easily understand and pick it up. Having the app on my phone also makes the duo authentication very quick or sometimes I will also have the system call me! Either way, it is great.

Cons

There are no cons about the software. I think it is a really great option for a duo authentication and I have nothing negative to say about it.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"Streamline Your Security with Duo: The Ultimate Solution for Easy and Effective Protection"

Reviewed on 17/03/2023

Pros

Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information.

Cons

Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Duo Mobile

Reviewed on 29/07/2022

Overall, because of these two experiences. I am genuinely going to look into an alternative option...

Overall, because of these two experiences. I am genuinely going to look into an alternative option and preferably leave Duo as a personal preference. I love how secure it is but it's not okay to have a safety exit that doesn't work - like come on?

Pros

No one will ever get in to your apps or info

Cons

If you need to get in, you won't be able to. I had a phone stolen, and then unfortunately lost not long after I got a new phone. I had my back up codes saved when when the first one was stolen - did not let me into any of my apps and the worst part is - they give you 8-10 codes to use for a 'back up'. When the first one was stolen, I was extra safe and careful and then I sadly lost that one and I could, once again, not get into a single app using my back up codes.

Jose
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Authentication using DUO PUSH

Reviewed on 05/07/2023

Working for several years. Easy to use and no disruptions in the service.

Working for several years. Easy to use and no disruptions in the service.

Pros

Very wasy to use. No much more to say, it´s simple and works very well. It can be integrated with lot of apps.

Cons

Sometimes using WIFI networks take some seconds to receive push. I have 1GB optic fiber, don´t think so itcould be due WIFI. Perhaps it´s the handset WIFI module. When I use with mobile data connection it is immediate.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Does exactly what it does!

Reviewed on 29/03/2023

Really, my experience is very positive. When I am disappointed, it is usually because it work well...

Really, my experience is very positive. When I am disappointed, it is usually because it work well All The Time so I expect to be perfect, but perfect it a high bar to set for anything. I use three different Dual Auth apps and three physical tokens for different applications and Duo it in the top two in terms for favorite in ease to use.

Pros

The PUSH to mobile functionality is just about as easy to use as you can get. Also, I can use the same app for different authentication of different unrelated systems.

Cons

The Duo PUSH does not ALWAYS work 100% of the time, but does work 90%. Usually when inside or around electronics, but that is to be expected like with text messages or regular phone calls.

Mayowa
Overall rating
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

I love the different options provided for authentication

Reviewed on 18/05/2023

Pros

I love the different options provided for authentication such as duo push, phone code, and phone call. These options make it more accessible to use the software. In instances where I can't use my phone, I can simply use a code for authentication. I also like that some sites allow me to authenticate just once a week as opposed to every time. Furthermore, I like how it can connect to my other devices. I often use my Apple watch to accept the Duo code and it makes it just much easier to use.

Cons

Sometimes the code doesn't work and I have to write down a bunch of code to find one that works

Hollie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Duo Security Review

Reviewed on 09/06/2023

I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add...

I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add as many computers and devices on there as I want.

Pros

I like how quick my computer is able to communicate with the app on my smart phone in order to log me into my computer quickly and safely.

Cons

It took some knowledge from my IT team in order for me to use the app properly. So some training is needed and it would be nice for a have quick help guide.

Jaroslaw
Overall rating
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Convenient tool for access control

Reviewed on 26/06/2023

Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability...

Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability and extensive integration possibilities with other tools.

Pros

An easy-to-configure two-factor authentication tool with a simple and clear interface. It can be integrated into an existing environment regardless of platform or OS. It also has logging and monitoring functions.

Cons

Sometimes I don't get push messages or I get two at once, which sometimes takes a long time and can be frustrating when you need to access resources quickly.

Addi
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Duo Security is Duo Thumbs Up!

Reviewed on 06/06/2023

Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my informatio...

Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my information is secure. Their real-time verification gives me confidence in the protection of my online accounts.

Pros

Using Duo Push Login has been a game-changer for enhancing my online security and providing peace of mind—there is versatility and compatibility across various platforms and devices. The flexibility it offers makes it convenient for both personal and professional use.

Cons

Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it runs out of battery, I may need help accessing my accounts or be unable to access them all together.

Ric
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Secure with Duo

Reviewed on 01/12/2022

Very easy, super convenient and not a time waster

Very easy, super convenient and not a time waster

Pros

I liked how after the app was downloaded, you only had to sync it with your system one time and then it just requires a press on the “ok”, which takes less than a minute

Cons

It was a bit difficult to first sync with the software, but didn’t take longer than 5 minutes

John
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Two-factor authentication that just works!

Reviewed on 30/09/2019

Our organization has been using Duo Security two-factor authentication for years. The entire...

Our organization has been using Duo Security two-factor authentication for years. The entire solution is incredibly reliable. The mobile app works great and is very easy to use. End-users can quickly and easily enroll their own devices via a self-service portal. This is very convenient whenever you get a new phone. Approval notifications can also be sent via phone, text or push. Push notifications are also supported on the Apple Watch. Although it's rarely needed, online support documentation is very robust. The best thing about Duo Security is...it just works, every time.

Pros

- User-friendly self-service portal for new device enrollment and management
- New account setup is easily done via scanning a QR code
- Multiple options for approval codes or notifications including phone, text or push (includes Apple Watch)
- Push notifications can be approved directly from the iOS lock screen
- Approval is also compatible with Face ID on iOS devices
- One-time bypass codes can be used for lost devices or temporary access
- Support for Universal 2nd Factor (U2F) security tokens
- Great online support and documentation library
- Flexible subscription plans with affordable pricing

Cons

When using an outdated version of the app, iOS push notifications just stop working without any error message or notification

Carlos
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Amazing Two-Factor Authenticator

Reviewed on 21/09/2019

Great experience, user friendly and having this installed as an app on your Smartphone and not a...

Great experience, user friendly and having this installed as an app on your Smartphone and not a physical key is amazing!

Pros

You get push notifications instantly, and you don't even need to get into the app, it can display a notification in your notifications bar (Android User) and you can approve/deny from there. Also, if by mistake you deny the login attempt, it gives you a "second chance" to get into the app itself and approve it.

Cons

Nothing to complain about this as of now, I was an RSA SecurID user and having to carry that small key was a nightmare. One thing I'd like is to get Duo Security for Windows, I work remotely and I could have that installed on my home's PC. What if I get my phone stolen and unable to buy a new one???

Zachary
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A simple solution that works

Reviewed on 20/05/2023

Duo Security performs as it claims and works well. It's simple, and I don't have to think when...

Duo Security performs as it claims and works well. It's simple, and I don't have to think when using it, which is great.

Pros

I like the convenience factor most. Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me to make a single click to authenticate. I also appreciate the simplicity of the UI. I also like the QR code pairing that some sites have to set up the Duo config. It's quick and easy.

Cons

I have no complaints, so it's difficult to write about what I like least. If I were forced to make a suggestion, it would be to make the mobile app more visually appealing.

Juliette
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Review from Student

Reviewed on 12/08/2021

Good experience overall, and it is not a hassle to use Duo. I have heard very few complaints from...

Good experience overall, and it is not a hassle to use Duo. I have heard very few complaints from other students and colleagues at my university.

Pros

Duo makes it very easy for me to log-on to my student account at my university. I like how it is intuitive to use on iPhone especially, and it gives me the option to call or text my phone. I rarely use the "call" feature, however, because I am always using wifi. The Duo Security app pops up immediately, and I am able to approve the request quickly from my phone. I feel very secure with this software, especially since the pin changes every few seconds.

Cons

I don't always have my phone with me, which makes it impossible to log in. I wish there was a feature where I could receive an email instead of a call or a text on Duo. I have not seen this feature at all, but it would make my life easier.

Karan Preet
Overall rating
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the most amazing Security tools in the market

Reviewed on 23/03/2022

Pros

Easy to use. Allows smooth and detailed authentication of unknown users which protect the company from cyber frauds. Very secured tool by cisco and widely deployed in many organisations. Their application on mobile is also smooth and great. It protects user's data in the safest way

Cons

Third party integrations with tools and software in which we want to add MFA or authentication can be hard sometimes due to compatibility issues with this tool. Secondly, there are lots of tools in market which provide similar features and IT security protection in cheaper prices.

Alternatives Considered

Microsoft Authenticator
Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Secure but Time-Sensitive

Reviewed on 04/05/2021

Pros

I use Duo on a daily basis to login to my company's VPN and again for internal company resources. Once it's setup it's pretty easy to use. I appreciate that it syncs with my phone so I can just click a button on my phone to ensure it is me.

Cons

I have to login to Duo twice a day and I usually do it at the same time. If I do them too closely together, one of them will say it timed out and I have to start the process all over. If I close all of my internet windows, I have to re-certify everything again so that can be annoying. Also, I purchased a new cell phone after several months of using Duo. It did not recognize my new phone and kept sending my codes to my old phone. It was a frustrating process to reconfigure everything to log on for work. On top of that, I don't love that I have to use my personal device to log on to my work device. It's another app that takes up space on my personal phone.

Gabriel
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Duo Review

Reviewed on 22/05/2023

Overall Dou mobile does a great job at storing access codes and having easy access to them.

Overall Dou mobile does a great job at storing access codes and having easy access to them.

Pros

The product is very simple and easy to use. After the one-time setup to any 2fa-enabled website or application, you only copy the access code and you're in. The implementation with Canvas, which Oregon State University requires, is seamless. After inserting the university's login information, a notification is sent to the device of preference. You only have to click a button and you're in. This one-click access is dependent to applications that support it, otherwise a copied code is required.

Cons

For mobile application: The only concern is the application doe not have the ability to enable lock, such as FaceID or fingerprint. Therefore, other individuals could access those codes if the phone is unlocked.

Thea
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duo Security: Your partner to WFH set up

Reviewed on 16/11/2022

Pros

More and more employees are looking for job opportunities that are on WAH set up. Most likely because the living expenses are getting higher on a rate that we cant keep up. So as companies try to transition in providing the best experience for the employees but still ensuring their data privacy. I'd say Duo is a great companion. You cant access social media sites when it's turned on, cant even stream videos outside your company's domain. One good layer of protection for data that are essential for the clients and customers. Duo Security is also easy to understand, the graphics are simple. The navigation plane and home page is very basic and doesn't really take up too much storage space on your phone.

Cons

One great enhancement would be if the Push Notifications are accessible from the notification bar just like how you can approve it by one tap and without having to open the app itself. As long as the device is paired to the company domain.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Super easy to use mobile 2-factor authentication software

Reviewed on 29/06/2022

I have been using it for over 2 years and have never had an issue. It is very easy to use.

I have been using it for over 2 years and have never had an issue. It is very easy to use.

Pros

The way it connects to Cisco AnyConnect VPN so that I can safely connect to my work's network. I don't have to worry that someone will get into their network via my account because Duo is tied to my cell phone. It's very easy to use, you just open the app, click the show button on the 6 digit code, and punch that into AnyConnect when you try to connect. They also have an apple watch app so that you can receive the notifications on your watch to log in.

Cons

No qualms. It does what it's supposed to and does it in the most lightweight and streamlined way possible.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

1-click for Two-Factor Authentification

Reviewed on 15/01/2019

Pros

I have been an end user of Duo Security for the last 2 years, and I think that this is the best software for 2-factor authentification. The Duo App has a simply designed platform. When we sign into the website that requires authentification, we can just type a passcode provided by Duo App on the website or click an authentification request given by Duo App. Yes, it is that easy with Duo.

Cons

Setting up the Duo from the scratch can be challenging to some people who are not familiar with two-factor authentification. It is important for organizations or companies to provide a step-by-step installation procedure to users before they start using Duo as their sole authentification method.

Tara
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Duo Security is secure and reliable.

Reviewed on 15/02/2022

The overall experience with Duo Security has been positive and has given us the ability to trust...

The overall experience with Duo Security has been positive and has given us the ability to trust that our data and computers are protected at all times.

Pros

Working within a university with highly sensitive data, it is very important that all of our documents and software is protected from outside entities. Duo Security allows for a 2-factor sign-in that protects your personal computer and access to software platforms. With 2 methods of confirming identity, it helps to filter out most fraud attempts and allows us to feel secure with the sensitive data that we manage daily.

Cons

I have not experienced any negative features with this software.

Forrest
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple and Fast Two-factor Authentication

Reviewed on 29/10/2019

Some of the websites I use require two-factor authentication to add security. DUO is the fastest...

Some of the websites I use require two-factor authentication to add security. DUO is the fastest and easiest way for users to authenticate.

Pros

While some users find two-factor authentication tedious, DUO makes the process extremely fast. The phone app seamlessly syncs with any website requiring two-factor authentication. It combines a high level of security with ease and speed that I was looking for in a two-factor security system.

Cons

There are some websites that when accessed through a mobile device, are unable to fully load the DUO push notification request page and disallow the website's access sometimes. This may be the responsibility of the website, but since the DUO page will sometimes not load, it prohibits the use of certain websites that require two-factor authentication when on a mobile device.

Delaney
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Protection, Occasionally Frustrating

Reviewed on 06/10/2021

Duo makes your information safer, and it does help make you feel more comfortable with the...

Duo makes your information safer, and it does help make you feel more comfortable with the information you have online, but it does have flaws and takes time to fully complete the authentication process that is not there otherwise.

Pros

Duo security is an app on your phone and a computer program, so it is versatile and helpful in protecting your passwords and various accounts. In school, it is a great way to protect tuition information, grades, and various other lovely stuff we do not want people to know.

Cons

The app can sometimes lose connection with the cloud, so an authentication won't go through, or there can be issues where the app does not receive a push or a request. This can be difficult as there is no direct way to troubleshoot, you just have to restart the process.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use MF authentication

Reviewed on 06/02/2019

I have used Duo Authentication at two institutions now as a two-factor authentication means. It is...

I have used Duo Authentication at two institutions now as a two-factor authentication means. It is very easy to use and even less tech-savvy coworkers find it easy and straight forward to use.

Pros

Once Duo is set up, it's super easy to use, whether responding to a push notification or generating a one-time use password.

Cons

When attempting to change preferences in a browser to allow it to retain your login status, you must cancel an initial automatic push from the authentication screen in a browser, check a "remember me" box, then wait some time before attempting another push. This is a security measure, but a minor annoyance when trying to quickly make a change and move on.

Manju
Overall rating
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for two factor authentication and single click sign in

Reviewed on 07/01/2023

When I login for the first time, it asks for authentication via Yubi-key and after that its only...

When I login for the first time, it asks for authentication via Yubi-key and after that its only single click login for all the tools I work on. It also gives authentication code on my mobile phone for extra security. If I dont have my mobile phone then I need to reach out to IT team, only then I can login which makes it very secure.

Pros

After setting it up for the first time, it saves a lot of time in login. It's single click login to all the softwares I need.

Cons

Setting it up for the first time is tricky. Changing the mobile number for authentication is also a little difficult. On Mac it needs a lot of updates every week.