SimplyBook.me Reviews
Overall rating
Filter by
Company size
Time used
1256 Reviews
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy we found SimplyBook.me
Reviewed on 27/10/2021
Pros
What's nice about SimplyBook.me is that you can customize which features you want.
Cons
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
Alternatives Considered
CalendlyReasons for Choosing SimplyBook.me
SimplyBook.me has the most features we need.Reasons for Switching to SimplyBook.me
SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.Response from SimplyBook.me
Dear Paula,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.
All the best
The SimplyBook.me team
- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it works well
Reviewed on 16/07/2024
Very good will continue to use for my business
Very good will continue to use for my business
Pros
It’s pretty accurate and I am able to book clients worldwide
Cons
There are a lot of features and to change address i have to cancel my subscription and redo
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Simply Book Me Review
Reviewed on 16/07/2024
I would give the service overall 3 stars just need to simplify things and make the booking site...
I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.
Pros
The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.
Cons
The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SimplyBook.me is a great entry level appointment booking platform
Reviewed on 19/10/2024
SimplyBook.me is a great entry level appointment booking platform for beginners.
SimplyBook.me is a great entry level appointment booking platform for beginners.
Pros
It's amazing as a free appointment booker.
Cons
It's still not a better option than Calendly.
Response from SimplyBook.me
Thank you so much for taking the time to leave us a review! We're glad you are enjoying using our platform.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple to setup and feature rich
Reviewed on 24/03/2024
Very positive overall, happy to be using the platform
Very positive overall, happy to be using the platform
Pros
The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.
Cons
I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.
Reasons for Choosing SimplyBook.me
SimplyBook has many more features, the interface is more intuitive which makes client onboarding much easier. The interface is slicker and smoother presenting a more professional experience at a marginally higher cost.Switched From
BookingKoalaResponse from SimplyBook.me
Thank you for your detailed review and for choosing SimplyBook.me!
We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements.
We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great free booking tool
Reviewed on 11/04/2024
Pros
If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade.
Cons
I wish the free version had HIPAA and text reminders, a girl can dream.
Response from SimplyBook.me
Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use.
We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates.
We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Studio One
Reviewed on 16/05/2024
good easy to get going online chat help was helpful
good easy to get going online chat help was helpful
Pros
it was easy to install and input information
Cons
being able to change time slots daily if you are working late
Alternatives Considered
JaneReasons for Switching to SimplyBook.me
better priced offered all the features wantedResponse from SimplyBook.me
Thank you for your review! We're glad to hear that SimplyBook.me was easy to install and that our online chat help was helpful for you. We appreciate your feedback regarding the ability to change time slots daily, and we'll take that into consideration for future updates. We're pleased that you found our pricing better and that we offered all the features you wanted compared to other alternatives. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent Booking Platform
Reviewed on 17/07/2024
It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.
It has been okay. I am not sure if I will keep it much longer, but its doing the job so far.
Pros
What I like the most avout Simplybook.me is that it has alot of great features.
Cons
Has great features, but trying to setup some of the features is complicated.
Alternatives Considered
VagaroReasons for Choosing SimplyBook.me
Glassdoor didnt have as much feature benefits as simplybook.meSwitched From
GlassdoorReasons for Switching to SimplyBook.me
More features.Response from SimplyBook.me
Thank you for your feedback!
We’re pleased to hear that you appreciate the range of features SimplyBook.me offers. We understand that setting up some features can be complex, and we’re continuously working to improve the user experience. If you need any assistance or have suggestions for us, please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible.
Thank you for choosing SimplyBook.me!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good start, but
Reviewed on 20/07/2024
Pros
It was easy to setup a service and calendar. It seemed like the integrations were also easy to manage.
Cons
It was not clear that each choice of integration was extra cost. Once the trial ended, I was on the ultra plan with only 6 or 7 choices from the basic. Difficult to strip down to basic. Website was challenging to customize.
Response from SimplyBook.me
Thank you for your feedback. We're glad to hear that you found the setup process and integrations easy to manage. We apologize for any confusion regarding the costs associated with different integrations and the challenges you faced with customization. We appreciate your input and will take it into consideration to improve our service. If you need any assistance with adjusting features or customizing your website, please let us know.
- Industry: Media Production
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple and Sweet
Reviewed on 16/07/2024
Pros
Very easy to use (once you get a hang of it) and client facing time zones so there is no confusion with scheduling time.
Cons
I would like to be able to block out time without marking the business as closed for that particular day. Would also like the calendar sync to pick up items place directly in my Google calendar and block out time in SimplyBook.me.
Response from SimplyBook.me
Thank you for your feedback! We’re glad to hear you find SimplyBook.me easy to use and appreciate the time zone features. We understand your need for improved time-blocking options and better calendar sync. Your input is valuable, and we’ll take it into account as we work on future updates.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Rental user
Reviewed on 25/12/2023
I uses it for more than two years. At least, i got too much items for rental, the Software isnt...
I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options.
But for the beginning it was good. But need some better Features for documents.
Pros
Nice Design, easy to use, fast Server, own homepage
Cons
Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business
Alternatives Considered
BooqableReasons for Choosing SimplyBook.me
More Features are at simplybook me, but today i need already more Features.Switched From
AppointyReasons for Switching to SimplyBook.me
No i changed from simplybook to booqable, it got more features and costs are lower.Response from SimplyBook.me
Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features.
If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I like SimplyBook me
Reviewed on 24/10/2023
Overall, the user experience is excellent, and it's the most suitable platform I've found for my...
Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.
Pros
I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.
Cons
One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.
Alternatives Considered
Simple SalonReasons for Choosing SimplyBook.me
The features don't adequately support what I need.Reasons for Switching to SimplyBook.me
I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.Response from SimplyBook.me
Dear Elsie
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing.
All the best
The SimplyBook.me team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Work in progress
Reviewed on 16/07/2024
I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the...
I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.
Pros
I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return.
I like the option to create different locations.
Cons
Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider.
you cannot change have categories first then location. this would be a great feature.
More effective if you have one service provider per location. not for multiple use
the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider.
you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented.
Alternatives Considered
PenjiReasons for Switching to SimplyBook.me
more cost efficient- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy and reliable auto detail scheduling
Reviewed on 16/07/2024
Overall excellent experience, easy to set up and use, both for us and our customers.
Overall excellent experience, easy to set up and use, both for us and our customers.
Pros
It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.
Cons
It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services).
Response from SimplyBook.me
Thanks for your feedback! We’re glad to hear that the integration and self-service options are working well for you and your customers. We understand that customizing schedules to fit specific service limits can be challenging, and we appreciate your input on this. We’ll pass your comments along to our team for future improvements. If you need any assistance or have more suggestions, feel free to let us know!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for small beauty business
Reviewed on 26/04/2024
I am a very happy client. I value the fact that they offer free service without time limit , ao you...
I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client
Pros
It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget
Cons
Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product
Response from SimplyBook.me
We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget.
We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Platform to Keep Us Booking
Reviewed on 17/07/2024
Bring a great experience all together and the system allows me to do other things I need for the...
Bring a great experience all together and the system allows me to do other things I need for the business.
Pros
The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem!
Cons
I hate setup of anything especially systems such as this. They made it wasy and very accessible.
Response from SimplyBook.me
Thank you for your review!
We're thrilled to hear that once SimplyBook.me was set up, it ran smoothly and efficiently for you. We understand that setup can be a challenge, but we’re glad to know our process made it easier. It’s great to hear that the platform is helping you manage your business effectively and allowing you to focus on other important tasks.
If you have any further feedback or need additional support, please don’t hesitate to reach out.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply book me
Reviewed on 19/07/2024
Pros
I like the ease of scheduling for my clients and I can customize how I would like
Cons
Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.
Response from SimplyBook.me
Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help!
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for new businesses!
Reviewed on 17/07/2024
Pros
I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me!
Cons
The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders
Response from SimplyBook.me
hank you for sharing your experience!
We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options.
We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Simplybook.me is Great!
Reviewed on 16/07/2024
Pros
I love all of the elements and customization abilities.
Cons
Website design templates are minimalistic and basic.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good booking system
Reviewed on 21/07/2024
Good for use, many options possible, working great
Good for use, many options possible, working great
Pros
Good price for a lot of possibilities and super support
Cons
Between different packages to much price levels.
Response from SimplyBook.me
Thank you for your feedback! We're glad to hear you find our booking system affordable and supportive. We appreciate your note on the pricing levels between packages and will take it into consideration as we continue to improve. If you have any more suggestions or need further assistance, feel free to reach out!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for party venue
Reviewed on 16/07/2024
Pros
It allowed to offer specific time slots instead of allowing the customer to choose their own time.
Very easy for my customers to book and pay without any communication.
Cons
The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them out
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply Worth the Effort
Reviewed on 30/08/2024
Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated...
Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure.
Pros
After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed.
Cons
When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it.
Response from SimplyBook.me
We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me!
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Helps me run my business
Reviewed on 29/04/2024
good overall experience, if fees where more affordable this would be 10/10
good overall experience, if fees where more affordable this would be 10/10
Pros
Ease of bookings when everything is set up
Cons
Price is always a factor. A good system but the price has me looking elsewhere when it comes t renewal
Response from SimplyBook.me
Thank you for sharing your experience with SimplyBook.me. We're pleased to hear that our platform helps you run your business effectively. We understand that pricing is an important consideration, and we're constantly evaluating our pricing structure to ensure it provides the best possible value for our users.
Your feedback is appreciated, and we're always striving to improve. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
New happy customer
Reviewed on 17/07/2024
Pros
I am very satisfied with the service , the price and the convenient . Website creation and personalization was easy
Cons
I don’t have any complaints or dislikes
Response from SimplyBook.me
We're thrilled to hear that you’re very satisfied with SimplyBook.me and found the setup and personalization easy. We’re glad the service meets your needs and expectations. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing SimplyBook.me!
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Affordable Booking Site
Reviewed on 26/07/2024
It’s good, I Just wish I can get more features for my plan
It’s good, I Just wish I can get more features for my plan
Pros
The price,it’s cheaper then most for a someone starting up
Cons
Limited features with each plan, making it a bit more difficult.
Response from SimplyBook.me
Thank you for your review! We’re glad to hear that you find our pricing affordable and convenient. We understand that you’d like more features within your plan and appreciate your feedback on this. We’re always looking to improve and will take your suggestions into consideration as we continue to develop our plans and features. If you have any further questions or need assistance, please don’t hesitate to reach out!
