Microsoft Teams

4.5 (9,805)
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Chat-based workspace in Office 365

Overall rating

4.5 /5
(9,805)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.2/5

91%
recommended this app
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9805 Reviews

Anja
Anja
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experience using Microsoft Teams has been great

Reviewed on 14/01/2025

I enjoy the application and use it for communication within my organisation and outside and its...

I enjoy the application and use it for communication within my organisation and outside and its serving its function very well.

Pros

The integration with all other Microsoft applications through Office365.

Cons

The integration with external apps requiring a separate subscriptions to use the functionality in them.

Jason
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great meeting tool to couple with Microsoft 356

Reviewed on 23/11/2024

Useful tool that works well with Loop and Sharepoint.

Useful tool that works well with Loop and Sharepoint.

Pros

I like the integration with Loop and Sharepoint.

Cons

The popup when you screen share is on the screen you’re sharing and at the top. I wish it were hidden. Also difficult to choose between teams and zoom.

Nathan
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great when it works. Not so great if you aren't tech savvy!

Reviewed on 04/12/2024

I manage perfectly fine with teams. My only issue is it isn't quite as intuitive as it really...

I manage perfectly fine with teams. My only issue is it isn't quite as intuitive as it really should be so for less tech savvy users (like my boss!) it can be a challenge

Pros

When it works it's fantastic. Setting up and joining meetings is fairly simple unless there is a hiccup or a user isn't quite so tech savvy

Cons

Sometimes you can be all set up and ready to go and then an update happens and you have to scramble to get it all logged in again. Finding meetings isn't as intuitive as it should be unless you remember to check the calendar though as once you accept a meeting invite the message disappears!

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

We use both Zoom & Teams. All depends on which platform our hosts want to use really.
Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Teams

Reviewed on 17/10/2024

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as...

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as well as the ability to schedule meetings without major restrictions.

Pros

I like the ability to schedule meetings and send out links either via a meeting planner or create my own email and include the link. I like that we can hold meetings without time restraints. I also like the Chat feature to stay in instant contact with others.

Cons

I do not have any Cons at the moment. Initially, I would have stated a Con as having difficulty in starting meetings because I would "lose" the link. However, after realizing that I could click on the calendar icon and join the meeting from the scheduled meeting, I was good. I guess this was more so user error than an actual issue with Teams (lol).

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

I use Microsoft Teams as well as another alternative product. Depending on what we are doing determines which product will be used.
Kaleena
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simply your interactions with colleagues

Reviewed on 19/11/2024

Microsoft Teams is helpful, intuitive, and a tool that is extremely easy for actual teams to...

Microsoft Teams is helpful, intuitive, and a tool that is extremely easy for actual teams to interact, share ideas, edit content, and more. It was easy to start using effectively on Day 1.

Pros

Microsoft Teams is very intuitive and simple to use. I love how collaborating with others is extremely easy, and you can switch back and forth between chatting/texting with colleagues, calling them, sharing screens, and even editing content via a SharePoint at the same time.

Cons

Sometimes Microsoft Teams can lag a bit or certain content doesn’t save as intended.

Venkateswarlu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Easily access over phone and cool for collaboration with in team

Reviewed on 20/11/2024

Love to use the teams for collaboration within team! Been using for years and it’s cool .

Love to use the teams for collaboration within team! Been using for years and it’s cool .

Pros

Easily accessible in mobile also when your at away from desk!

Cons

Only concern about the message which is sent in coding language

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Teams Works

Reviewed on 03/01/2025

Positive, clients can easily and effectively communicate and share data

Positive, clients can easily and effectively communicate and share data

Pros

Powerful tool for collaborating with video and audio capabilities

Cons

occasional technical issues if not kept updated

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Teams

Easier to deploy and setup, more feature rich
Kuga
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for day to day communication and meetings

Reviewed on 04/12/2024

Pros

Coming from Skype this was huge improvement. Ease of use clickable links and to see history of chats and reactions. Having all the meetings history, calendar and contact all in one app is great.

Cons

sometimes there is issue with joining a meeting thru app, had to join via browser.

karthikeyan
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very good work messaging platform

Reviewed on 21/11/2024

overall is very good. moved from slack and never looking bak

overall is very good. moved from slack and never looking bak

Pros

intuitive, easy to use, adding lot of features

Cons

sometime voice calls breaks, no auto notetaker

Mia
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best and the most useful all-in-one platform.

Reviewed on 11/01/2025

Overall it is great, and i cannot find another giant all-in-one collaboration platform like teams.

Overall it is great, and i cannot find another giant all-in-one collaboration platform like teams.

Pros

The most like part about Teams is the video meeting. It is very convenient and intuitive.

Cons

chatbox. It is hard to use, especially when i want to create one group, i spend a long time to do so successfully.

Jenna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workplace efficiency has never been better!

Reviewed on 29/09/2024

Pros

By far, the best part about Teams is the ability to communicate with people at all times and how easy it has made collaborative work no matter where each employee is located. The ease of sharing files, holding calls, and sending messages is a leg above the competition. It has combined into one platform what I used to have three apps to perform. And I love that it fully integrates with Office 365!

Cons

It does not impact me directly, but I could see how needing a Microsoft account to log in could be a deterrent.

Raphael
Raphael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Team Management Easy and Smooth

Reviewed on 14/10/2024

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and...

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and became the perfect tool for team management.

Pros

The amount and diversity of functionalities resumed in only one app.

Cons

The account management used to be a problem but recently they improved it.

Pereira
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fuelling collaborative and productive virtual discussion, one agenda at a time

Reviewed on 02/09/2024

Microsoft Teams has provided us with a secure way to collaborate, communicate and virtually meet...

Microsoft Teams has provided us with a secure way to collaborate, communicate and virtually meet with our coworkers, suppliers and even better our customers. This way is convenient, saves us time and money because we don't have to be in the office to hold our discussions or meetings. We often meet for team projects and constant updates keep us on the same page and enable us strategize and meet our goals and objectives

Pros

Microsoft Teams has been our ultimate collaboration tool in our organization. Given that most of our work is collective and usually divided as team projects, we appreciate that Microsoft Teams has become our easy to use partner in these group projects. It integrates seamlessly with Microsoft 365 apps which enable us import and export data from this apps seamlessly. Individual and group chats enable us to instantly message team members for feedback or any discussion. Additionally it enable us to send files to my coworkers. Usually when I want to focus on work item, I mute the conversations and will later get back to them. We have been able to create chat channel for different topics and this make it easy to resolve issues of separate topics. With only relevant messages on different channels it saves us time of scrolling through lots of clutter message. Microsoft Teams provide us with everything we need to collaborate live on realtime. Accessing all Microsoft apps from one point,calls and videoconferences enable us to work efficiently. Microsoft Teams mobile app is convenient and enable us to meet at our own comfort without having to be in the same location. Microsoft Teams integrates with so many other tools which smoothens file sharing and workflow optimization.

Cons

I love everything about Microsoft Teams and most especially the fact that it has everything I need in one place. Messages, meetings, notes and documents. I have realtime access to my teammates which makes collaboration quick and easy.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ms Teams review

Reviewed on 14/07/2024

Pros

Microsoft Teams helps me as a PhD student, especially during the COVID-19 time, as it facilitated virtual meetings and discussions. The calendar management ensured efficient use of time and helped me share and access essential documents and data while keeping track of my research tasks.

Cons

The interface can be cluttered and overwhelming at times, and performance can slow down with larger or more complex data. Also, notifications can sometimes be excessive and distracting, and third-party integrations occasionally have compatibility issues.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Video conferring with the added benefit of collaboration

Reviewed on 29/06/2024

Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience....

Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience. A daily staple for myself and our team

Pros

I like the quality of video conferencing, the ability to share the screen, transcribe feature, and the ability to connect with your team in an easy and efficient manner

Cons

I sometimes have issues when sharing my screen or connecting to our boardroom tv. The teams meeting will sometimes freeze and will need to be disconnected.

Christin
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Teams For Schools

Reviewed on 05/09/2024

Pros

I like Microsoft Teams for the collaborative environments created using the platform. It is a helpful way to keep our organization’s communication consistent. We are able to share resources all in one place. For our students, it is a great space to create and grade assignments, practice digital literacy, and a one-stop-shop for resources and links.

Cons

I, personally, like the “friendliness” of Google Classroom over teams for using with my younger elementary students. If there was a way to adapt the overall environment to be more child-friendly, I would be more inclined to using it with my younger students. However, with adults, it has been an extremely helpful resource to use.

INES
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

less is more

Reviewed on 09/06/2024

it's great, much better than zoom or skype (who uses skype anymore?) , and always evolving not...

it's great, much better than zoom or skype (who uses skype anymore?) , and always evolving not always easy with the copilot updates but intuitive enough, clean and simple appearance and interface

Pros

meeting video recording and screen sharing those are the top features IMO

Cons

constant notifications either on banners or pop-ups, they are too distracting they should just be in-chat notifs like a +1 or so in front of the pvt window or group chats just so we know where are the new messages

Samantha
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For Todays generation!

Reviewed on 27/08/2024

I use Teams on a daily basis to DM and video conference with coworkers and staff. It makes this...

I use Teams on a daily basis to DM and video conference with coworkers and staff. It makes this easy to do and there aren't too many functions to click to get the job done.

Pros

Teams is quick to use and the visual aspect is easy for your eyes to interpret.

Cons

It takes a few minutes longer to load then our previous platform.

Koji
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Powerful Collaboration Tool with Room for Improvement

Reviewed on 14/10/2024

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaborat...

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaboration, offering a wide range of features like instant messaging, video conferencing, file sharing, and seamless integration with other Microsoft Office apps. It’s been particularly useful for organizing team communication and staying connected, especially in remote work settings. However, there are areas where it could improve, such as the user interface and performance, which can sometimes feel slow or overwhelming with notifications. Despite these minor drawbacks, it remains an essential platform for team collaboration and project management.

Pros

I love how easy it is to set up virtual meetings and video conferences with Teams. The quality is consistently good, and features like screen sharing and breakout rooms enhance productivity

Cons

One thing I find frustrating about Microsoft Teams is the amount of notifications. It can become overwhelming, especially when you're part of multiple teams and channels, and it's sometimes hard to keep track of what's important.

Jordan
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pro Suite: Good for Business, OK for Colloboration

Reviewed on 25/11/2024

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions...

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions on both mobile and desktop devices. If you can get accept a few occasional bugs and lags, Microsoft Teams is a premiere suite that offers a lot for your professional team.

Pros

Quick and efficient messaging. Multi-media sharing options for team collaboration. Integration with Microsoft suite enabling you to review and edit documents quickly. Reactions -- simple and a clear way to respond without having to type a full message. Live statues to update others where you are and when you are available. App integrations with Todoist, Redflag, and other services we use daily. Video calls and phone calls with ease from both my computer and from my phone.

Cons

The interface can be unreliable. Changes layout and views of certain documents when viewed on desktop versus within Teams. Some minor bugs with video and camera being recognized. Some de-sync from time to time between phone and computer. Some loss of connection where I do not receive messages until much later in the day.

Royce
Overall rating
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Daily Teams user

Reviewed on 12/09/2024

MS Teams is an integral part of our company's daily operations.

MS Teams is an integral part of our company's daily operations.

Pros

Our company uses MS Teams for much of our collaborative work. It syncs well with Outlook, SharePoint, and Planner allowing us schedule meetings, share work, manage projects, and store files. The screen share function is particularly usuell in combination with Planner and SharePoint.

Cons

The interface for files copy/move is cumbersome. It suggests recent of favorite locations but does not provide a means to look up a location that is not suggested. A simple file explorer like navigation would easily resolve this.

Catherine MC
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful, Impactful Conversations with the Gamechanger of Virtual meetings

Reviewed on 03/09/2024

Microsoft Teams has helped us optimise our workflows and connect with my team. It is a great bonus...

Microsoft Teams has helped us optimise our workflows and connect with my team. It is a great bonus to our workplace especially because we already has Microsoft 365 so together they support all our collaborative needs with easily and effectively

Pros

We have reaped so much benefits since we deployed MS Teams in our organisation. It is a super easy to use and highly intuitive tool that enable presenters plan, invite and execute virtual meetings. It is also easy for the team members to join new meetings with IDs and passcode both on the app and on a web browser. Ms Teams enable us to host live events such as webinars and conferences with a large number of attendees without hustles or struggles. It provide HD video and sound quality and has a streamlined audio and video settings that enable us to select preferred camera or microphone directly, suppress background noise, setting backgrounds and adjusting volume. MS Teams enable to expand the video grid view when using browsers which allows the meetings to be more engaging and inclusive and you can see more than one participants at once. Additionally it streamlines the meeting recap. Recordings, content sharing and meeting notes summarises and organises meetings for easy access of relevant information. Setting up meeting rooms within the meeting is magical. It ensures there are different channels for different issues which help solve them easily

Cons

Microsoft Teams is our number 1 productivity tool. We have reaped tobs of benefits from using it and that is not without challenges here and there but honestly the benefits surpass the limitations

Protima
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great way for online meets and connectivity.

Reviewed on 14/08/2024

I had a very fruitful experience using Microsoft teams :
1. Meeting with people outside/within my...

I had a very fruitful experience using Microsoft teams :
1. Meeting with people outside/within my organisation.
2. Chats with people in same community
3. Got to meet new people via community sharing same interests.

Pros

We can set up meetings with any one anywhere.
We can create communities according to our topics/groups/fields.
Meeting can be organised asper calendar.
Easily accessible and available.
Can be downloaded in seconds.

Cons

All is fine as of now. Very easy to use.

Anthony
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teams optimization

Reviewed on 12/12/2024

Great. It's a very flexible and versatile platform.

Great. It's a very flexible and versatile platform.

Pros

The flexibility it provides to create project specific channels.

Cons

Managing permissions. I understand creating private channels however, it would be good to have options to set read/write/delete permissions for sub-channels.

Peter
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

“My Great Adventure with MS Teams”

Reviewed on 04/09/2024

Pros

Microsoft Teams unify teams in my organization in one place through corporate communication channels in one place which boost productivity for 24/7.

Cons

Microsoft Teams pose no error when in my line of duty - I am not expecting to encounter issues soon.