Kajabi Reviews

I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.

It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!

That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money.
When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution.
It saved me lots of time and money.

Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement.
Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.

The best part of Kajabi is that everything is under one roof. Email, landing pages, sales pages, shopping cart, website, blog, marketing funnels, online courses. It's all there in one system. VERY NICE.

And you know what, Kajabi does a pretty good job at most of these functions, and they're always improving or adding more features.

But what almost always amazes me is the live customer support. They offer 24/7 live chat, and the longest I've ever had to wait (and I've chatted at all times of day and night!) is three or four minutes, once. Every other time (and there have been many!) I'm almost immediately connected to someone. And these people are awesome. They will get you the answer, help you troubleshoot your issue, and even tinker around with some options/coding on the page to make it work if you're trying something a little more custom and can't quite get it to work right. Seriously. The support staff is top-notch!

Like I said above, it does everything. But it's not the best at anything. It's got email, but there are some things that are still easier (or possible) on MailChimp or ConvertKit that aren't on Kajabi. It does online courses, but there are some features (like gamification or completion certificates) that it doesn't do.

Now, I am a bit of a power user and want to customize and make things do what I want them to do. For most people, I think they'd be pretty happy with Kajabi and never really run into something they can't do. And they really are adding features all the time (like cart abandonment emails which just got added a week or so before this review!)

Kajabi is an online business portal for small businesses (primarily) that provides them with everything they need at a single place to do business over the internet. You can create funnels, use emails, manage your CRM, and so on.

It is primarily a great platform for people who are interested in selling online courses. This is one area Kajabi has been recently working on a lot. There aren't many tools that will let you sell online courses with this much ease.

As a business owner with minimal experience with marketing, funnels, landing pages, contacts, etc. you'd love Kajabi. It takes the pain out from a business owner's life. No integrations, no dealing with APIs, you get everything with one tool and that's a great benefit.

First, it is expensive especially when you compare it with its competitors.

Second, since it does a lot of things so you get a bit of everything which is something that business's don't like as they scale.

Once you get things set up the first time it is really easy to copy and reuse for the next set of courses. I really like all the built-in templates for the webpages and offers. It makes it very easy to optimize for mobile viewing! Love that customer support is always available. If I forget that I started a chat (I'm a multitasker) they will email me to make sure I get my questions answered.

The learning curve is a bit steep, we needed to hire a web developer to get us started. Once you understand the terms and processes it becomes much easier. (and there is always chats with support to help)

I love that it's a one stop shop with everything I need in one place and it's easy to use

The price and a lot of my emails seemed to go to spam

The website builder is great. I love the plug-and-play options and a suite of simple clean templates to choose from.

If you are a novice in the space you may find it challenging to know what to search for in Kajabi University. But once you locate the information, it is detailed and answers the question.

Content delivery is easy with streamlined layout

Lack of customizability for layout unless you pay $399/month for the highest tier plan. Even something as simple as having dropdown boxes

Kajabi makes it very easy to design great looking pages in a snap, even if you aren't a graphic designer.

While Kajabi has TONS of power it is sometimes difficult to get pixel level control of pages and forms.

At this point the problems overshadow the benefits

The cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.

I like that it's almost an all-in-one solution for my business. The customer service is excellent and they listen to their customers feedback. I've been with them since the launch of the new Kajabi a couple years ago and there has been constant improvement. If something goes wrong with my site, they fix it quite quickly whether it's a known bug or if they are just fixing something specific for me. Here are the things I do in Kajabi:
- storage for my courses and trainings
- houses my actual website, no other option needed
- I can use the system to run live events and sell the tickets from the cart
- I can set up an evergreen webinar in the system, although the tracking and such is nowhere near as robust as other dedicated platforms yet
- my wife sells her audio products as well as courses on her site
- I use it for a CRM with basic tagging functionality

Highly recommend.

Sometimes the features are slow to come and it doesn't always do what I want it to do but the team has helped a lot. I don't find the help section helpful and have to rely on the live chat usually to solve issues. The support for custom fonts isn't good so don't purchase any custom fonts to use here as most of the places you would want them are restricted to the options they have. On the plu, many themes support Google fonts.

The course builder is really seamless and to have the email marketing in the same platform to create automation, forms, etc. IT can replace a lot of tools and save you the headache of complicated workflows and integrations.

They need to create a certificate builder within the platform, for some course providers this is. critical element to their business

It is a great email marketing solution and has amazing features.

No bad experience and Kajabi is very great.

I love that its a full CRM and EDM and Coaching program all in one.

The customer service has let me down a bit. I'm a "one man band" and I need support so when that is lacking or they let me down it can really hold me back.

This product offers ease for companies that have multiple products needing to have portal access where they can house information, webinars, calendars, etc. Super easy to use. Clients love that they can go to one place to access all the info they need.

You can't company a project and all it's contents into a new project. You have to manually add it all over again.

Kajabi is the go to for Newbies and Pros! You get everything you need in one simple platform and do not have deal with a ton of plugins

Monthly cost can be high to get started designing