---
description: If you're in a hunt for the best solution for your business, learn what Waystar has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Waystar Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Medical Billing Software](/directory/64/medical-billing/software) > [Waystar](/software/106355/zirmed)

# Waystar

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> Waystar provides a next-generation, cloud-based technology platform that modernizes the healthcare revenue cycle. Our technology, data and client support work together to eliminate friction in payment processes, streamline workflows and improve financials for providers in every care setting.
> 
> Verdict: Rated **4.4/5** by 210 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Waystar

•    98% clean claims rate.&#10;&#10;•    Award-winning customer support, paired with investments into research and development that allow us to continuously innovate.&#10;&#10;•    Waystar offers a patient notebook that enables healthcare organizations to accept debit or credit card payments, create flexible payment plans, and send emails with document attachments to patients. &#10;&#10;•   Waystar enables hospitals \&amp; healthcare organizations to streamline accounts receivable workflows, review claim denial trends, and identify the insurance coverage of each patient to reduce write-offs as well as bad debts.&#10;&#10;•   Waystar allows business executives to create customizable dashboards that capture information including key performance indicators, actionable insights, and other reports monitoring the important metrics.&#10;&#10;•    The platform offers a Workcenter feature that enables managers to create workgroups where staff members can view only those claims on which they have to work.&#10;&#10;•    ZirMed \&amp; Navicure enable hospitals and medical centers to create and print patient e-statements that organize key information points in a structured format for payment collection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 210 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Waystar
- **Location**: Louisville, US
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: Waystar does not publicly publish pricing information. Request a free demo through their site directly for a custom quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting Integration
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Compliance Tracking
- Credit Card Processing
- Customer History
- Customer Management
- Customizable Reports
- Data Verification
- Denial Management

## Integrations (14 total)

- AdvancedMD EHR
- AlayaCare
- Alora Home Health
- AxisCare
- Azalea Health
- Bonafide
- CHIROSPRING
- ChiroTouch
- PHIMED
- Raintree Systems
- Residex
- Sunwave
- TELCOR RCM
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)

## Related Categories

- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)
- [Medical Software](https://www.getapp.sg/directory/67/medical-practice/software)
- [Hospital Management Software](https://www.getapp.sg/directory/795/hospital-management/software)
- [Claims Processing Software](https://www.getapp.sg/directory/1277/claims-processing/software)
- [Revenue Cycle Management Software](https://www.getapp.sg/directory/525/revenue-cycle-management/software)

## Alternatives

1. [EZClaim](https://www.getapp.sg/software/2048646/ezclaim) — 4.5/5 (128 reviews)
2. [Tebra](https://www.getapp.sg/software/102859/tebra) — 3.9/5 (1368 reviews)
3. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews)
4. [athenaOne](https://www.getapp.sg/software/91402/athenaclinicals) — 3.8/5 (911 reviews)
5. [Jane](https://www.getapp.sg/software/122271/jane-app) — 4.8/5 (515 reviews)

## Reviews

### "Great Product" — 4.0/5

> **Elana** | *12 December 2018* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use.  Offers several different functions for the providers office that allows us to streamline processes.
> 
> **Cons**: Every time I log in to the system, I have to agree to terms of use.  There should be an option to agree to this in the beginning and not have to do every time.
> 
> Waystar has helped to bundle processes into one solution.  Ins verification, Claims, and patient statements are all in one system.

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### "Would Recommend" — 4.0/5

> **Taylor** | *31 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect balances and even useful if needing to do over the phone. It allows me to attach to every visit which is super helpful and if a patient comes in more than once we can see that they are already on a payment plan and it helps a lot.
> 
> **Cons**: That it doesn't flow into Practice Management very well. I wish that if a payment was collected prior to the visit that it would flow into PM to make it more efficient.
> 
> I think overall I like Waystar and would recommend it to a facility that needs it. I think that it is nice to have the option to take payment easy for patients and be able to show them even the break down of a payment plan so easy.

-----

### "Horrible Customer Service and Software" — 1.0/5

> **Irina** | *29 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: They lied about their product, and didn’t deliver
> 
> **Cons**: Platform is not user friendly. They don’t deliver on their promise
> 
> After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that what was discussed doesn’t really work in their software. The contract  would need to be terminated and they would refund everything. Some times went by and they placed our company in collection. Customer service in non-existent with them as well.

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### "I love Waystar\! Great program\!" — 5.0/5

> **Crystal** | *8 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of use and how quickly I receive results. It shows us when names are wrong, or when an insurance number has been entered incorrectly.
> 
> **Cons**: There are times when the system doesn't work but that rarely happens.
> 
> I love Waystar. We have the option to use another software, but I still prefer to use Waystar.

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### "Would recommend" — 4.0/5

> **Amanda** | *17 January 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I liked everything being easily accessible and able to be viewed and had most insurances
> 
> **Cons**: The thing i didnt like is you arent able to see if a patient has any active insurances without knowing what theyvhave
> 
> I would pock waystar over some other verification sites as the ease of it.

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## Links

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| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/zirmed/> |
| en-AE | <https://www.getapp.ae/software/106355/zirmed> |
| en-AU | <https://www.getapp.com.au/software/106355/zirmed> |
| en-CA | <https://www.getapp.ca/software/106355/zirmed> |
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| fr-BE | <https://fr.getapp.be/software/106355/zirmed> |
| fr-CA | <https://fr.getapp.ca/software/106355/zirmed> |
| nl | <https://www.getapp.nl/software/106355/zirmed> |
| nl-BE | <https://www.getapp.be/software/106355/zirmed> |

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