Rentman Reviews
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192 Reviews
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to setup with great support.
Reviewed on 04/12/2019
Pros
The integration of invoicing and inventory management is the best of the software we have used, and the customization of document templates allows us to provide our clients with professional documents with exactly the right amount of information.
Cons
There are some features that need work on kit and case building but with that said the rentman team are continually listening to the end user and implementing requests.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Harpa concert and conference center went for Rentman
Reviewed on 26/08/2024
It has been great and their support is excellent.
It has been great and their support is excellent.
Pros
Easy to use and great access through the web.
Cons
Maybe that they are still a young and small company and don't have everything the bigger companies offer in their softwares.
Response from Rentman
Hello,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman makes your work easier
Reviewed on 09/12/2024
Overall we are very satisfied with a lots of possibilities Rentman is offering, such as tracking...
Overall we are very satisfied with a lots of possibilities Rentman is offering, such as tracking equipment, tracking dates, staff etc. Especially with issuing offers and invoices with ease.
Pros
It is very user friendly, easy to use and lots of customization options.
Cons
Impossibility of entering a QR code for payment of issued invoices
Response from Rentman
Hello Boris! Thank you for your thoughtful review! We’re happy to hear that your find Rentman so user-friendly and are so satisfied with the platform.
We will take your feedback in mind as we keep improving.
Thank you for choosing Rentman—don’t hesitate to reach out if you have any questions or suggestions.
Best, Juliette
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
confusing user interface
Reviewed on 31/07/2017
Pros
Nice functions, online based, electronic signature at offers, easy to create invoices without project,
Cons
settings are often not individual adjustable like First Day of Work in hours counter for new employes or national holidays. Its not possible to set a sabbatical for a employee in the hours counter
Creating forms is very difficult.
Finding Projects by name is very complicated
Response from Rentman
Hey Josephine, thanks a lot for taking the time to review Rentman and your honest feedback. We are sorry to hear that some functions of Rentman are not clear to you yet. It would be great if you could let us know what parts of the interface are confusing for you as we just recently updated the whole interface to fit even better with the workflow of event and production rental companies.
Our intention is to keep the options for staff administration understandable and easy-to-use for everyone. To ensure we offer an intuitive product for all users, we choose not to focus on workforce administration after time registration. Instead we aim to optimize Rentman so that it can be seamlessly used with dedicated staff administration software.
Also, please remember that free support and training are included in every Rentman package. Give us a call when you need help setting up forms so that one of our support experts can guide you through it. Thanks again!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great to use, from little to big company
Reviewed on 06/10/2024
Great, makes my company very structured and my employees know what to do without instructions
Great, makes my company very structured and my employees know what to do without instructions
Pros
Its very user friendly and easy to use with te different modules
Cons
The configuration in the beginning is time consuming, and you could get lost to configure some services.
Response from Rentman
Hello Marijn,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman will revolutionise your Event Production world!
Reviewed on 05/08/2024
It has been made with the Event Production Industry in mind. It speaks our language, the people who...
It has been made with the Event Production Industry in mind. It speaks our language, the people who work there understand everything we are trying to do, and they go above and beyond for Rentman to be like a third limb!!
Their support is second to none. We have taken up the premium support service, and wow!!!!! They are more responsive than people sitting next to us in the office here. They get back to every email / ticket / suggestion / question as soon as they are online, and with such context and awareness of us (Their team knows us so well and we know them, because they are so personable and consistent). We are in Australia, yet that time difference does not affect their performance at all, generally because everything works and our tickets are about making a slight improvement to something that already works really well, that's saying something!?!
Pros
It has revolutionised our systems!! We consolidated so many systems into Rentman; warehouse / inventory, quoting & invoicing, rostering & scheduling, timesheets, task management, CRM (the critical parts in Rentman, yet we moved from Salesforce to HubSpot for our marketing elements).
Cons
There are a few aspects in the last 8 months that are not exactly what we'd like, but we've either shifted our expectations or Rentman have made developments to sort it out! Not being able to share a Project across multiple Account Owners has been a little bit tricky but we've refocussed our needs there. The 'contact person' does not have much information associated with them, but I'm picking holes at a pretty incredible system.
Alternatives Considered
HubSpot Sales HubReasons for Choosing Rentman
We had so many platforms, and all of them separated. Rentman has brought them all together under one roof, and they all talk to each other!!Switched From
Deputy, Flex, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud and Google SheetsReasons for Switching to Rentman
Because it is made exactly for our business; the Event Production industry!! HubSpot would have been a massive workaround to achieve even 5% of what we're doing now out of the box with Rentman!Response from Rentman
Hello Kealan,
Thank you for your wonderful review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Couldn't be Happier
Reviewed on 11/09/2024
Their team is exceptionally responsive to any questions we have. If something isn't covered on...
Their team is exceptionally responsive to any questions we have. If something isn't covered on their help site, a member of their team quickly addresses it. This level of customer service is rare these days, and it makes us feel truly supported and valued.
Pros
The program is incredibly vast and versatile, addressing every aspect of our company's needs. It's as though they've anticipated even the things we hadn't considered, making it an indispensable tool for our operations.
Cons
I have to say, I honestly have no complaints!
Alternatives Considered
AsanaReasons for Choosing Rentman
File maker is archaic, incredibly time consuming and was driving all of us mad.Switched From
Google FormsReasons for Switching to Rentman
It was clearly a superior product. and we loved that the team will add elements to the product for us if we need it.Response from Rentman
Hello Naomi,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why should i change to Rentman
Reviewed on 10/04/2024
Pros
After working with lots of other warehouse management systems, I find Rentman standing beyond other similar products. So user friendly and fast and easy way to create a project
Cons
I would like to see Rentman add some kind of time clock system for when my staff is not out on projects so I would be running all through one system.
Response from Rentman
Hello Bjarki,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. We'll also forward your suggestion!
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Entertainment
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DZ Productions recommends Rentman
Reviewed on 31/08/2024
Love it been a user of it for years, its helped us streamline our processes and build a larger crew.
Love it been a user of it for years, its helped us streamline our processes and build a larger crew.
Pros
Love the software wouldnt be where I am with out it !
Cons
time zone control thats about it for our staff that works in alot of different locations.
Response from Rentman
Hello,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman has significantly strengthened our business
Reviewed on 04/12/2024
Rentman has significantly strengthened our business and makes us stand stronger.
Rentman has significantly strengthened our business and makes us stand stronger.
Pros
Inventory management and price calculator
Cons
Sticker production for flight cases :-)
Response from Rentman
Hello Claus. Thank you for your kind words! We’re delighted to hear how Rentman has helped your business.
If you have any further suggestions or need assistance, feel free to reach out to us. Thank you again for your support.
Best, Juliette
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great (nearly) all in one solution for the event industry. Better then the competition!
Reviewed on 27/09/2021
I used to use Current RMS, however, I moved to Rentman as it has a better system and backbone.
It...
I used to use Current RMS, however, I moved to Rentman as it has a better system and backbone.
It makes more sense with the layouts and with time can become a powerful tool for the business.
I've had this for about 1-2 years and still learning new things, but as a small company, it's not been a quick setup.
I do however love the support that Rentman offer and they are always listening and improving, which is why I 100% recommend Rentman. They are working on this product for us and the changes are always coming in.
I love using Rentman and seeing the bugs corrected and fixed as it gets better and better.
Pros
- Great customer support. Very quick and helpful.
-Easy flowing steps for creating projects. Very powerful.
-Can create nice documents....(just need alot of time).
-Always moving forward company and listening to the users for the direction they will take.
Cons
-Hard and slow learning curve.
-The interface looks a little dated, needs a modern refresh.
-Still has many bugs, from language bugs to just things that don't work as smoothly as I would hope.
-CRM is lacking and needs a bit more work.
-Would be great to see short "how to" videos of tips and tricks.
Alternatives Considered
FlexReasons for Choosing Rentman
Current RMS was just not very nice to setup projects, you always have to jump from page to page, where as Rentman you can work all within one page easy.Switched From
Current RMSReasons for Switching to Rentman
The support is amazing. It's features are getting built and released very quickly. It's by far the most powerful out of the products and software I've looked at.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman Review
Reviewed on 13/08/2019
We have been able to integrate all projects automatically into one calendar for all our crew to...
We have been able to integrate all projects automatically into one calendar for all our crew to view, so that there isn't a constant string of calls and texts confirming times for the following day.
They are able to look ahead and plan their weeks, as well as repair any equipment with urgency that is going out again soon.
We have also had only brilliant experiences with the Rentman support team, with quick responses to questions, and ideas for future updates being passed onto developers, with actual reasons for use.
Pros
Rentman is an ideal choice for Crew, Project and Equipment management software. We implemented it over the space of approximately two months, and all staff were able to easily jump on board an start using it daily. We are able to track all our projects and clients, where our equipment is, as well as logging our crew's timesheets. We implemented this coming from no other software, simply all manual, which resulted in the reliance of 3rd party calendar apps, that didn't sync easily.
Now that we have started using Rentman, we couldn't imagine doing business without it.
Cons
There really aren't many negatives about Rentman. The only negative I have is the UI on mobile devices, but that's fairly prevalent in most management softwares, as there is a lot of data needing to be displayed on the screen at one time.
Alternatives Considered
Current RMSReasons for Switching to Rentman
We found the UI of Current difficult to use, and very hard to learn quickly. Rentman was easy to pickup, and move all our business planning and project management over to, without any delay or difficulty.- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
RDM review
Reviewed on 21/08/2024
Very nice layout and handling. No other programs needed!
Very nice layout and handling. No other programs needed!
Pros
Easy and Quick. Offers in minutes! Customers are happy for detailed proposals.
Cons
Nothing really…
On the wish list to be able to integrate with my invoice software fort nox!
Response from Rentman
Hello Robert! Thank you for your review & kind words. We're very happy to see that Rentman can help you become more efficient in your processes!
We were wondering why you would not recommend Rentman (considering the 'likelihood to recommend' grade you gave). Do you mind sharing your thoughts with us at [email protected]? We would really appreciate it!
Thanks, and have a great day!
~ Team Rentman
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The user who cant wait for company growth. More features and better functionality.
Reviewed on 23/06/2023
Pros
I love the customer service. They get back to you as soon as they can. They have plenty of warning if their team is not available. They act fast in emergencies. most importantly, they listen. We have come to them with ideas of features that should be added only to see an update the next month with our recommendations/implementations.
Cons
The learning curve and functionality. The learning curve was difficult although [sensitive content hidden] and the plenty of resources they had made it go by fast. You really just need to learn the terminology and then you can almost use it however you please. It is very customizable in the sense that there are multiple ways to complete a task. IE schedule, book equipment, take inventory, check gear in and out, truck pack weight/power requirements. Just once you get 3-4 layers deep like editing a document template, or creating your own QR tags. It gets a little buggy, without hesitation you use it because you know the Rentman team is there to help once a problem arises.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman Rules!
Reviewed on 02/10/2023
Great layout, easy to use, and keeps track of gear in a great manor.
Great layout, easy to use, and keeps track of gear in a great manor.
Pros
Being in the warehouse, I like to start my day by browsing the "projects" tab. I feel it is layed out nicely. I know right away which jobs are in the works, or have the greenlight for me to prep. It's a great tool for me to wrap my head around each job. I can easily go to projects, and open up a production breakdown for a job. Very helpful!
Cons
I have to refresh a lot. The windows time out quickly.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful soft
Reviewed on 21/03/2024
Pros
Easy and easy to use for my College wo is Not
Cons
The Features of booking the Material for wortm
Response from Rentman
Hello Lukas,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 16/09/2023
Pros
As soon as your database is operational it's really time saving
Cons
Not so easy to display exactly what I want in invoice
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and modern software
Reviewed on 24/10/2022
Pros
easy to use, outstanding customer support, great overview of projects and equipment, implementation of 3rd party software, great scanning implementation.
Cons
Still missing some features from the last software I used, but Rentman keeps updating and implementing new features, so the missing features will come in the future.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Rentman Use
Reviewed on 21/09/2022
Very good, best rental software I have used.
Very good, best rental software I have used.
Pros
The scheduling side of Rentman is very important in my role and the how easy it is for me to overview the movements and availability of all my staff. It is very easy to edit times and leave specific notes for specific crew.
Cons
It would be nice if Public Holidays/Weekends would show as a colour on the calendar as a warning for my account managers so as they are more aware when entering jobs.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thanks for the easy way to keep our management
Reviewed on 16/11/2021
Pros
It is easy to use and saves a lot of time. We are able to manage several use cases in one software
Cons
The native app is a good idea, but not yet developed enough for business use outside
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rentall software that grows with Your needs
Reviewed on 15/12/2016
We have been using rentman now in two companies, pretty much for a Year. We are coming in with...
We have been using rentman now in two companies, pretty much for a Year. We are coming in with third company during the first quarter of 2017. Usage and bases of these business are different in each company, and still, this software can serve them all.
We started with one company basically first only controlling projects existing and equipment we have in our own warehouse. Now we have pretty much all the functions of the software in use. and it is making our work a lot of fasters.
Due to its simplest CSV data transfer possibilities, it is very easy to integrate it with other software and also bring information from one software to another.
Also when we are busy we can add more users for a month, if we need top purchase production services from outside.
All in all, we are happy with the product. There is always something that could be better, but the support and development are answering quickly and reacting to our inquiries and ideas off software improvement.
Pros
- CSV export and import
- Clear and logical way to handle a project
- It is easy expandability by your short time extra needs
- No need to have some internal server systems for this in the company
Cons
This software is made for project and equipment controlling, time to time I would like to have some more options to control this through economical information. But as I have been told this will get some new possibilities in the next versions, that will help us out in most cases.
Response from Rentman
Hey Lauri, thanks a lot for leaving a review. Our developers and support engineers were thrilled to hear such good feedback and we are proud that Rentman is already being used in two of your companies.
It's good to hear that your transfer to Rentman worked flawlessly. Making sure that you can get started with Rentman easily has always been one of our highest priorities.
The ability to see more economical information like equipment and customer history will be introduced next month so stay put for our next big update!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
After Serching for GREAT Rental managment software that was affordiable we finally found it.
Reviewed on 05/07/2019
The key to any software package is to put the time and effort in to setting it up and maintaining...
The key to any software package is to put the time and effort in to setting it up and maintaining it. We have been doing this in stages as it is very time consuming. Rentman has been great as it allows us to do this very effectively. The app is a great way to manage staff of all kinds, casuals, freelance and even labor hire. As a package I would be very confident that nothing else offers the feature set, the support and the affordable price that Rentman does. It is easy to use for everyone. It is one of only a few modern designed rental software packes that you don't need a degree in to use.
Pros
The customer service and support team are amazing! We were honestly a bit skeptical going in with the software being based in a different country but I can honestly say I have never had this level of support for software before. All the guys are great!
Cons
The Only thing we find a little annoying is it can be a little slow to find items in the data base when scanning QR codes via the app. They are always upgrading and making things better so I'm certain this wont be an issue for the long term.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very simple to set up an creates a fast and efficient work flow
Reviewed on 01/08/2017
Much faster workflow, less mistakes calculating offers and better control over warehouse managment....
Much faster workflow, less mistakes calculating offers and better control over warehouse managment. The overall flow of information within the company has improved using rentman.
Pros
The fact the software is online and used in a browser is its strongest point. It means access from any computer with internet is possible, even with a slow internet connection. The output quality is also excellent.
Cons
The transfer from rentman 3G to 4G has been quite a long process and is still not fully completed, which as a rentman user is annoying, as you can see the new workspace but it is inpractical to use as certain functions have not yet been tansferred.
Response from Rentman
Thanks for taking the time to give us feedback Eddie. We know that good communication is a major point in every event rental company. That¿s why developing Rentman in the cloud has been our No. 1 priority since the beginning.
It¿s great to hear that our rental software has helped improve and accelerate the flow of communication in your company! We believe that you should have control over your rentals, even when you leave the office or warehouse.
We are sorry if the transition to Rentman 4G has caused you any inconvenience. We are aware that some smaller features are still missing but you can be assured that we are hard at work to implement them as soon as possible. Make sure to read our monthly update notes to stay up-to-date on the newest features!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic!
Reviewed on 19/09/2018
fantastic software, easy to control and fantastisc support, when we're calling.
fantastic software, easy to control and fantastisc support, when we're calling.
Pros
the support from the great team of employers! thank you for help whit questions and any stuff we call in. :-)
Cons
We need some features in the app, and RFID-tag in the software, but hope it to come.
Response from Rentman
Hey Mikael,
thanks a lot for taking the time to write the review and your great feedback. I will definitely let our team know how happy you are with our free support and the software.
I also have some good news for you regarding a major update for the new Rentman Mobile App! The new app, which will be released within a couple of weeks, will add a ton of new features including the ability to scan equipment in and out with your smartphone. With the new app RFID tagging will become available as well.
If you have any questions please make sure to reach out to us anytime and we would be happy to help!
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman review
Reviewed on 11/02/2021
Pros
The ease of use and the extensive possibilities of the platform
Cons
We really miss an automatic Rentman import function for our website. It would be great to have a feature to create a schedule (e.g. every day at 1600 hours) to update the website stock with the Rentman stock.
Response from Rentman
Hello Ruben! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our options and have an easy time using Rentman!
Regarding your feedback on the automatic import of equipment data into your webshop, we would love to discuss this matter with you further. Generally, the API connection we offer provides the functionality to update your equipment data in real time: https://support.rentman.io/hc/en-us/articles/360013699120.
However, if this article does not address your concerns, please contact our support via email at [email protected] with some details on this matter, so we can explore our options on the webshop connections with you and help fill in any potential gaps.
We hope for a great continuous relationship with Skytools and wish you all the best!
Your Rentman Team
