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8938 Reviews

- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ideal Payment Processing Software for Small Businesses
Reviewed on 08/12/2021
Perfect for small businesses and better than using a square device for accepting payments.
Pros
The app is just great. UI/UX, how they have defined different user personas and the ease of making a transaction is fantastic. Super quick and easy to transact with any third party, strong authentication mechanisms and auto-credit to the account on file. Making and receiving payments is the easiest I've seen, and much better than zelle, or Paypal.
User support is fantastic and there have been instances where I was fully refunded back when goods/services were not delivered as agreed upon.
Cons
It would be good to look at the credit worthiness/score and how reliable they are for their services. Currently there's no way to know (other than star ratings and sparse reviews at times).
Multi-lingual capabilities would be helpful too, especially when you are transacting with non-english speaking partners.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Venmo....naw im good thanks
Reviewed on 24/06/2022
I wouldn't say it has been totally bad because i am grateful to have been able to use the services at one point but overtime with more options available and changesin their policies infeel there are better alternatives available.
Pros
I liked the fact that initially it was a good replacement for cash app.
Cons
Their security systems are all over the place. I cant even begin on the loopholes they have in validating your account..customer service is atrocious.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor customer service
Reviewed on 27/02/2023
A customer disputed a transaction even though they kept the items they purchased then I was permanently banned from venmo with no explanation
Pros
Easy to use. Simple. Many people have it.
Cons
No explanation very poor customer care. Will never use again
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
venmo review
Reviewed on 10/01/2023
I love venmo, i personally use it on a weekly basis.
Pros
I like how easy it is and it is also really convenient because a lot of people dont have cash and almost everyone i know has venmo so that is how we pay each other back when we happen to be out or splitting gifts, rent etc.
Cons
my one complaint would be the security. i personally have no had any issues security wise but i do know a couple friends who have been hacked. venmo is super responsive and fast so these issues were resolved but with anything to do with you bank info being hacked it can be a hassle.
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My wife and I use this all the time
Reviewed on 04/08/2022
Pros
As a professional cosmetologist, my wife runs her own business. Venmo is one of the apps that she and I can use to have the customer easily and securely pay for the services. The ability to get a report for tax purposes makes it super convenient.
Cons
I would like to see a more up to date version with more options. Layout is too basic.
Reasons for Switching to Venmo
We use all of the apps. Some customers prefer the options.- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Venmo is a lot better than others I have used
Reviewed on 20/10/2022
Pros
I love the customer service of this product, they are fast efficient and get the job done!
Cons
There is nothing I don’t particularly like about this software
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for backup option to processing payments
Reviewed on 11/10/2022
Venmo is a great resource to process payments. Many people have the app already and it’s very convenient when other payment softwares are down. You get paid pretty quick and it’s very user friendly.
Pros
I like that the app is user friendly, anyone can use it and navigate it easily. It’s a great backup option I have to processing payments and many clients are familiar with it already.
Cons
I just don’t like the feature that shows other people’s transactions. They do have a private option which I use but I still don’t like seeing other people’s Venmo activity.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
First Time user
Reviewed on 15/06/2022
This is an awesome product, although I have not investigated it's full capability I find that thus far all that I have tried has worked like a bomb
Pros
The ease of use and ability to setup at various locations, It makes payment processing a breeze and has the needed security.
Cons
I use this for a new business and found that it allowed me to set up my point of sale easily and efficiently but the payment processing I find amazing.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A refreshing change from PayPal, cash and checks
Reviewed on 04/10/2022
I use Venmo to receive payments for my side hustle, which includes selling rehabbed furniture, doing odd jobs and taking on writing assignments.
Pros
Venmo is seamless and allows me to send and accept payments on the go. As a freelancer, it’s fantastic because I can get paid for my services right away and have the money be available for transfer to my bank account in seconds. I don’t have to deposit checks or cash anymore and Venmo makes it easy to invoice and keep track of payments.
Cons
There was a bit of a learning curve, especially on the mobile app and connecting my bank account to the app wasn’t as straightforward as I wanted it to be. Also, changes to the tax code will make money gotten through the app taxable, unlike when clients pay in cash.
- Industry: Photography
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Accept Payments from clients with Venmo
Reviewed on 05/08/2022
I collect payment from clients who don't want to pay with a credit card.
Pros
I appreciate being able to offer my clients an alternate payment option, namely, venmo
Cons
I dislike the lack of options for the phone app -- your business and personal venmo have some of the same basic settings. I wish this could be customized.
Alternatives Considered
PayPalReasons for Choosing Venmo
Paypal was charging more fees for the same service.Switched From
PayPalReasons for Switching to Venmo
Paypal was charging more fees for the same service.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great way to divide costs, reimburse individuals and get paid!
Reviewed on 11/02/2020
Venmo has allowed me to quickly and easily pay and receive funds. It's a useful tool to have among other payment options, and I find it useful to just let some money accrue in Venmo from payments so I can easily pay others, without having to transfer from my bank account. Venmo has saved me time, fees from transferring and complexity in issuing some payments.
Pros
It's an easy way to directly send money to someone. With a few clicks you can send money to a contact or likewise, easily receive money. You can indicate what the payment is for, and the money accumulates in your Venmo account. You can easily transfer it to your bank account, as well. It's a great way to pay on the go, in a simple way, without having to enter or know your payee's bank account information, address or anything else!
Cons
You can only pay someone who has a Venmo account, so this is a small restriction that might not make it the default option for everyone. It's also quite informal, so it might not be the best way to receive or send money to clients or professional contacts.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing Payment Solution for Many Applications
Reviewed on 29/03/2021
Venmo has always been a great experience and very intuitive...even for people who aren't technologically inclined. Everyone we have used it with or introduced it to has continued to use it afterwards with great results. We plan on using it for even more as it allows in the future. It's much easier and quicker than PayPal which seems to have been the standard until now.
Pros
Venmo is an incredibly easy and fast way to transfer money between people in a company for expenses and more as well as accept payments for merchandise (with the new business account options) and even pay people for their services. Since multiple people can be logged on, it allows 4 of us to operate financially when necessary without a delay. You can easily write what each payment is for and download monthly statements to keep accurate records of all of your transactions. Even better, most people have it and use it now so compatibility is rarely an issue. It makes everything we do faster and our customers even more pleased as they can pay for merchandise, tickets, or even simply donate at the click of a button!
Cons
The only tough thing about Venmo that rarely arises is if someone doesn't use it. In that case, we need to have a paypal or cash option ready but that's not an actual problem with the application itself. It would be great if they could add annual statements to their download option in addition to the monthly statements. Annual statements would save some time during tax season!
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Venmo for business is a must
Reviewed on 06/01/2022
I think Venmo is a great option for businesses to accept payments. It has trust, security, and financial stability, so I don’t have to worry about mine or my customers information being stolen or my money being lost. I like that I am able to use across everything I need, from mobile payments to pos. It is so easy to use and I can track all of my sales and history easily.
Pros
I like the many payment options, the ease of use, and the trust I have for the company.
Cons
There are some features that should be more customizable, and the fees could be a bit more competitive.
Reasons for Choosing Venmo
The features were more convenient and it is easier to use and control my money.Switched From
PayPalReasons for Switching to Venmo
It has more versatility- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Venmo has to be the best
Reviewed on 19/02/2020
Pros
Venmo is great! I downloaded the mobile app almost 2 years ago when I first heard about it and now I use it daily. This past summer I ran a local auto detailing business and many of my customers asked me if I took Venmo as a paying option, and sure enough, I did! This made things so helpful as each payment was instant and on the spot. Another great feature of the app is how user-friendly it is and easy to follow. Personally, I would recommend Venmo to anyone, whether it is for business, personal use, or friends.
Cons
I do prefer Venmo as my money exchange app of choice, but it is not perfect in my opinion. I think that a portion of the "friend" features could be improved to avoid any privacy issues. Some of the capabilities that Venmo allows you to do can allow people to view all your transactions and friends. People and their money can be a careful subject so safety and privacy should be Venmo's concern.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Venmo offers and quick and easy way to send and receive money, but has questionable privacy
Reviewed on 20/10/2021
Beyond the privacy issues, Venmo is really easy to use and a fairly good experience. If it was not for the fact that transactions are made public by default, I would easily recommend Venmo to everyone.
Pros
Venmo makes it really easy to send and receive money to friends, family and businesses.
The setup is relatively painless, especially if your bank supports "Plaid" verification (otherwise you will need to manually enter your bank account info and wait a day or two for verification). Venmo also support sending/receiving payment via credit cards or debit cards, but with a 3% processing fee.
In addition, Venmo supports business profiles (as by default, theoretically, your profile is for personal use only).
Cons
The absolute biggest downside to Venmo is its questionable privacy policies and settings. By default, all of your transactions are made public, anyone who knows your username can see what transactions you have made (both sending and receiving). You can change these settings, but Venmo makes it unnecessarily difficult - first you need to change your privacy settings to "private," making all of your future transactions private; second you need to make all of your past payments private, as even by changing your settings to "private" this will only affect future transactions. Perhaps more troubling is that Venmo largely hides its privacy policies.
Business profiles are nice, as to make it more "legitimate," but they do come at a cost of 1.9% + 10¢ per transaction. This is fairly typical, but it is always frustrating that the same service is free for personal use but not for business use.
Reasons for Switching to Venmo
I use a combination of different payments apps beyond Venmo including Square Cash, PayPal and Apple Pay and Zelle. Each have their benefits/pitfalls, but you can easily use one or all of the options without them conflicting with each other.- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best for everything
Reviewed on 09/09/2019
Overall experience with Venmo is great. It is best for both personal and professional money exchange.
Pros
This is a paypal product and we all know about PayPal. The product have all the creatures of PayPal and in addition to that it offers several benefits as well. The feature that I like the most is the offers and cash back rewards which are very frequent and recurring. This product helped me a lot and saved me hundreds of dollars.
Cons
The product is very well overall but this is not an acceptable form of payment everywhere. Small businesses and companies, sores etc are not able to process the payments which went through Venmo. They should expands their reach.
Alternatives Considered
PayPalReasons for Choosing Venmo
Zelle was a good product but Venmo have a lot more benefits than Zelle and these extra perks gives Venmo an edge.Reasons for Switching to Venmo
Venmo is faster and offers benefits regularly. It offers cash back and other discounts very often which are not offered by it’s alternatives.- Industry: Music
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fast and Easy Payment Processing
Reviewed on 05/10/2021
Pros
I like the ease of credit/debit card charging through this app. It is widely used, at least across the United States, so many people already have an account created and linked to a card or bank account. Transferring the payment to your account is quick, usually faster than they estimate, and has a very low processing fee compared to other business platforms.
Cons
I dislike that you must be specific about using the business side of Venmo instead of a personal account. There are different rules about how much money can be transferred in a month and you can be shut down if you forget to use the business side.
Alternatives Considered
PayPalReasons for Choosing Venmo
I switched because the fees and processing times were a burden and Venmo offers easier use for both the client and company.Switched From
Square Payments- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Venmo is a TOP Choice to Send Money
Reviewed on 02/05/2019
I use this app weekly for small payments and paybacks here and there. Sometimes a client asks to use this app instead of any other payment source so being able to track that is imperative. I have never had an issue with my funds with this app and that makes me feel secure and happy to keep using the app. I use it even more than paypal, cashapp or any other payments received app.
Pros
I've been using Venmo for years now and the main things I like about the app are ease of use and low/no fees. I constantly have people ask me if I use Venmo which means mainstream adoption. Its easy to send payments to others or receive them, especially with the QR code. And I've never had an issue with the app or transfer of funds. I love how funds are instant transactions and quickly done in a few moments time.
Cons
I feel it could use some more features such as transaction history, download .csv files and I don't feel the community feature really adds anything to the software itself. Literally no reason for it in my opinion. Perhaps allowing to buy, accept or transfer cryptocurrencies would be good (like Cash app does). I've heard rumors of limiting the amount of received funds in a month and some accounts have been blocked for this?
Alternatives Considered
Square for RetailReasons for Switching to Venmo
Because it's easy to use and more people use this than the other apps. It's fast.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Is venmo possibly the best payment software?, my experience.
Reviewed on 30/12/2021
All in all here is my take, Venmo is speedy and natural. They make it simple to move cash among companions and organizations. I have thought that it is not difficult at all to move cash to my own financial balance in a sensible measure of time assuming I need it quick on a little help charge that doesn't influence the head of my money accessibility. I truly like that they request affirmation when shipping off new people contrasted with other applications that don't check and consume most of the day to recuperate information.
Pros
To begin the listing of pros I'd say I enjoyed about this software includes, the ease of use, very convenient and not to mention I find that I am able to easily keep track of my transactions.
Cons
Honestly the only downside to Venmo was that, I can't send money across platforms, per say to PayPal and such. However Venmo's transfer feature allows one to transfer your money on Venmo to an active bank account or card, which can later be sent to platforms if this is your intention.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Venmo for Business encourages fast, easy payment.
Reviewed on 12/03/2021
We accept accounts paid on Venmo for many things. Sometimes it's our vendors paying us for site fees, other times it's between coworkers using the app for expenses outside of work. Easy to use, set up, and enjoyable to use the social features.
Pros
I love that Venmo is built like a social network and creates a personal experience for payees and billing at either the individual or small business level.
Cons
I dislike that the Venmo is not accepted everywhere. Sometimes it's jarring to hop from small business to small business and have to switch from Venmo, which is accepted at our company, to a seemingly-arbitrary payment application.
Alternatives Considered
Samsung PayReasons for Switching to Venmo
Of course not everyone has a Samsung phone, and the interface (apart from requesting or sending payment) is robotic and cold. Fairly uninspiring and asocial when compared to Venmo.
- Industry: Motion Pictures & Film
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Text Your Friend's Money
Reviewed on 04/09/2020
Overall Venmo is one of the most useful apps I currently have downloaded. Having a way to transfer money from my debit card with an app is extremely convenient. Not only that but having a Venmo Card that doesn't even need me to transfer money to the bank is amazing. Most of the people I know with a smartphone also already own Venmo so after a meal or going to the movies, transferring money using Venmo is as simple as texting your friend's money.
Pros
Venmo has helped me in a countless amount of situations when dealing with money transactions. Its simplicity and ease of use allow for people who aren't as tech-savvy to transfer money without having to take a trip to the bank to go through a complicated process of transaction that could result in scams. I also think that the feature of people seeing your Venmo transactions is a cute addition to the app and adds a bit of humor along with the app instead of it looking like any ol' boring transaction app. Of course, not everyone wants their transactions seen by their peers so there is the option to turn it off. When opening the app, it requires a Face ID which adds a touch of security so anyone using your phone can't abuse the app. Adding people to your friend's list is also incredibly simple since your contacts can be added with the touch of a button and adding others requires entering a username. If you have money left in your Venmo, you can use a Venmo Card which is a debit card that directly takes money out of your Venmo account rather than your bank when purchasing anything. However, if you do not own a Venmo Card then you directly deposit your money to your bank account whenever necessary. Venmo has so many amazing features that make it a great app to use whenever you need to. Although Venmo may have not been the first money transaction application, it certainly is one of the easiest and most popular which allows for anyone to transfer money to each other.
Cons
Venmo has many great features and not much to improve upon. One thing to note, however, is that when transferring money from your Venmo account to your bank account, a 1% fee will be deducted when transferring INSTANTLY. But honestly, this feature does not bother me at all plus there is the option to transfer it to your bank in a couple of days with 0 fees. Although not necessary I do think they could add a faster way to transfer money. My idea was that you could use voice control such as Siri, Alexa, or Google Home and tell them to transfer money to any one of your Venmo friends. I feel like Venmo has a lot of potential for new features but I don't feel like it doesn't need to be implemented as transferring money is already easy enough. Adding a dark mode or being able to change your color scheme may also be a neat feature.
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Venmo is For the new aged business person.
Reviewed on 22/01/2022
Overall my experience like I said has been good with venmo I like it that it's versatile it's mobile everything is pretty much self-explanatory you know now there's Bitcoin you can buy I like it that I can use it for my business I can use it for personal I can use it anyway that I need to to fit the particular situation that I'm dealing with that's a great option I don't like that to cash a check you have to use the one particular service it would be nice if they offered several services so that you could choose which one you wanted to go through what rate you paid and then again like I said if you don't get accepted through one because they have issues or glitches or technical issues there is a backup that you can go through cuz some clients pay with checks and then that means we have to have a separate bank account to cash checks and I like the point of keeping everything together so that I can keep all my business stuff in one place
Pros
The features that I like most about them always is mostly that it's a very mobile and very versatile service that I can offer not only to my clients but that I use myself I not only use this in my business but I use it personally as well and it just makes it so much easier for me to be able to do all my banking or payments in one spot I can cash a check I can get a direct deposit I can take payments I can send money all of this while I'm still moving around and doing everything that I can for my business it's a great program a great payment option and a great way to be able to look at what you're doing financially while you're on the go.
Cons
I guess the feature that I least liked is that they use Ingo for their check cashing services and I have had issues as well as other people that I know with Ingo because they will shut you out of their system and not really give you a reason and getting through to customer service and getting it sorted is almost impossible and very time-consuming and in my field that's something I do not have time for is to sit down and talk for hours and try and figure out something that I have no idea was a problem and it usually turns out that it's a technical error or it's a glitch or it takes a long time to fix and by the time they do that you found an alternative to doing what you needed to do anyway so that's my only con with venmo is that they use that one check cashing service so if you want to cash a check and you can't use Ingo then you can't use that feature of venmo and that's that's a downplay
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only Money Exchange I use
Reviewed on 16/11/2021
I recommend Venmo to everyone. I refuse to use any other money payments sites other than Venmo. It is easy to use and quick to navigate.
Pros
My most liked feature of Venmo is that the swap between individuals is quick and easy and processed in real time. I do not have to wait to be paid or risk having cash.
Cons
I least like the processing fee for an immediate transfer to my bank account. Although, this is a feature i rarely us I still am bummed out by the fee.
Reasons for Choosing Venmo
Easy and more appealing.Reasons for Switching to Venmo
Easy and more appealing.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Venmo Review
Reviewed on 25/09/2019
I think it's fun and feels safe to use Venmo for your everyday transactions. Also, I love the ios version as you can integrate it with Siri and ask Siri to do transaction for you which is a great feature I think. I'm excited to use the feature of group transactions which they are going to launch soon I think.
Pros
Its effortless to do transactions on Venmo and it's the best option I can think of considering the fact there are so many alternatives. The free version almost offers most of the features you need for everyday transactions. It's well integrated with other apps like Splitwise which is a great feature as you can clear Splitwise balances using Venmo and I use that every day almost. Transactions using Venmo are really instant and safe.
Cons
I wish they had less fees if you do transactions using your Credit card. Also default settings shares your transactions public which I think default should be disabled. I'm looking forward to use globally like with any bank account and any mobile number not just US which I don't think is supported at the moment.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Payment got easier
Reviewed on 11/12/2019
So happy to use this amazing product. Makes payment pain-free and quick.
Pros
The easiest way to pay for something is through venmo. With a couple of clicks you can pay, making it the most efficient and safe way to pay someone. And no service fees
Cons
Right now alot of sites/organizations/ people do not take venmo. I believe in the coming years this will be the main payment system throughout businesses.