Loyverse POS Reviews

Loyverse is in a rare space offering a very low cost product in the POS/restaurant ops space. Even at the low price point, they offer a kitchen tablet software (alternative to a kitchen printer), a POS for taking orders, sending orders to the kitchen and running a bill. It even has inventory management with alerts when your inventory is running low. With their SumUp integration you can do everything you need for running your restaurant without having to sign any long term contracts, setting up credit card processing, etc.

Loyverse isn't a "bundled" product like a Toast or an UpServe so you'll need to get your own tablets/phones for your team to use (tablet for the kitchen, handheld devices for your servers) but that ends up saving you a LOT of money. There are a few "missing features" if you're comparing to other POS systems, namely staff management, online ordering, delivery management but these aren't concerns for a lot of businesses. For our business we ended up going with Toast for some of these missing features and the dedicated support, networking equipment, etc. but Loyverse was a very strong consideration for us. One of the key features we need as a tea house is a "forced modifier" where someone selects a package (i.e. high tea) and then needs to make some selections (which teas they want to have). This sort of workflow existed on Toast but not on Loyverse as of the time of our evaluation.

As a POS Specialist, I find Loyverse very basic, simple, and easy to use Point of Sale. This is free POS works well on Android devices and as well as on iPad. You can add any generic brand printer although it has the support for Epson and Star printers I was able to add Chinese-made generic printers the Bluetooth printers also worked well best recommended to use any Ethernet printer. As for the POS, it is very simple and best suitable for the truck/carts or takeaways. It has everything that most paid POS offers, it has sales reporting through the cloud and as well on the Tablet/iPad. The sales are available category-wise, item-wise, order-wise, or payment method-wise, end of the day.

The addition of items to the menu is very easy, items can have customized photos or coloring as per your choice. Item voids, order voids options are also available.

The free version comes with only one user for an additional user passcode you need to pay for it. Few options from sales are missing like Revenue center option where you can view takeaways and dine-in sales.

The integration White our ipad system was eazy .

The fact that there is no table plan ,

The free version give me everything that i need for my bussines, i used tu paid 90€ at month for a sistem that does not do even half ofg the things i am able to do with the Loyverse PoS

would be nice if you could edit the size of the font, my mom is the cooker and she cant read so well the tiny letter sizes

Very easy to set up and get selling. Great use of variations.

Very little except for the add on features that cost.

The software is easy to use and has never let me down. Has all the features you need in A POS system at a fraction of the price

SAGE integration would be nice to see. It would complete the service in my eyes

Selling process and shift reports are amazing.

There is not enough stats concerning customers.No pay later option the paiement types.

I find the offline mood very useful and the back store which is very helpful

the features that i would like you to add to loyverse pos is an invoicing system and estimates.

The setup was easy to do.Compared to other options, it's inexpensive, and the user interface and experience are much better.

The reports are not thorough and not customizable. Being able to choose my own criteria for a transaction report would be helpfull.

The POS has a clean design and is pretty easy to use.

There are a few design changes I'd like to see including category tabs, better payment function, and the ability to set up prepaid accounts.

What we like the most about Loyverse is the ease of setup and actual use. A great help for us is the kitchen display where there is a separate tablet in our kitchen that automatically shows the orders upon entering it in our counter. And also the sales report which we could easily see the sales after the day

I think a feature that might be useful to us is probably if we could deduct the amount when there are incoming stocks/purchases/expenses , so we could be able to see the actual net income (sales minus expenses). Probably if there's an option as well if we could input example the amount of starting money to different payment types, and then if there's a sales it will just add there, and if there are expenses, we could just also deduct there. So at the end of the day, we could check if the total amount are correct. For example, we input 1,000 in our cash, then theres a total sales of 10,000 and there are expenses of 2000. So that would be 1,000 + 10,000 - 2,000 = 9,000 in our cash at the end of the day.

The Price is very good and also the app is very responsive and always up to date, Easy to use

Some of my clients have reported that the software lacks certain features that are important for their specific needs. For example, some users have requested multiple currencies, layaway, customer credit, quotations for products, a better loyalty system, loyalty cards or gift vouchers, and a floor map for restaurants.

Is practice to use for anybody in my small business

It does not have an option to report expenses from the box, on a day-to-day basis. That is, it would be good to have it in the summary of how much money came out of the daily box

increases the efficiency of order taking, since orders come out faster, providing better quality and customer service

I would add the option of being able to add the customer's name on the ticket without having to register it, since at the time of delivery I don't know whose product it is

What I like most about Loyverse POS is that I get to keep customers database and paperless on bills. With business logo on the receipt, it does help on my business branding too.

I hope that I can use Loyverse POS at my website so that my customer can purchase products online without sending message to me and for me to key in details manually.

Easy to setup items to sell. The app can be used on either the Apple iPad or on Android base tablets. However stick with the Apple iPad because of the guide access feature is found only on Apple's OS. It easy to train rotating cashiers on this system. I do like the ability to split checks.

Not a true inventory if you are looking to see past and on-going stock. The system allows you to sell with negative inventory.
As with graphic based display too much items can be overwhelming. Best for business with no more than 2 dozen items otherwise you will be spending too long of a time scrolling through pages to find the item. It's is nice that it has categories but that also take some time as well. When items are out of stock, system should give the owner the option to hid the item until it is restocked. There is no warning given and shown when stock is low or completely out to the cashier.. Only an email is sent indicating a low stock.
There is no capabilities of sorting the displayed item or separating into groups visually. It's all done alphabetically.

I am completely confused on the sales history in the back office. Sales by payment and sales summery don't match. The data sync is slow. It may take a few hours after the close of the day before all the sales are synced and shown in the back office. When using discounts and promotions the totals don't necessarily add up correctly. I am still trying to figure out why that is.

Tracking sales as Well as using the pos as ordering devise. Makes ordering faster

Sometimes hard to get answers but often help is quick

Ease of adding new products, adding images, editing prices, adding new customers, back office data, print and email invoices.

Time and date stamp for open tickets, as I use this function for monthly accounts it would be good to have this option.

I liked the layout and its intuitive logical flow. I found it easy to change its setting to adapt it to my business requirements. Using it over two years, I find it reliable and consistent.

1- When I export some reports to Excel, the French words with special characters are not showing up correctly.2- When the program first starts up, the connection to the server at time is a bit too long.

We love it is as a POS, sales analytics and data syncing system.

Syncing failures between devices. Database rollbacks.

very complete and easy to use, practical and intuitive

What I like less is that it should be much more specialized in the territory, for example the numerical tables are not with the "," instead of ".".

What I like about this pos software is that the capability to compute and print receipts.

Since the 4 years of using this software, I have no found issues or lackness.