Invoice2go Reviews

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Adding a percentage automatically for credit card use directly to customer

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Accepting Apple Pay online and via text would be exceptional.

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

No direct phone calls with people. Always leave a message

Much better than the other big help for estimating paperwork and spending up payment

Really nice and clean looks to your invoice estimating and best collection with so many different ways to pay isa no Brains getting it done in half the time

Professional look of the inv and also it’s ability to give me a total for invoices that haven’t been paid and when overdue.

The fact it no longer is able to notify you when an invoice has been opened is a real downside from previously being able to.

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!

There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!

Pretty easy to use, professional and sends out easily.

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found.
Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!.
I have been using invoice2go for over 6 years now.

Cost - that is all. Maybe just a little cheaper would be good.

Ease of use, carry in my backpocket, sync with laptop

Needs an eftpos connection such as square

This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol

No support
In the past you could call with a problem
Now you can chat with no results for a week

That it is a okay software for cheap price. Once you grow you will need better software.

I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

Invoice2go is an extremely easy to use software/app to create and manage invoices and estimates with.
You can create invoices very easily in a web browser or from your app.

I love that it is fully integrated with paypal payments so you can give clients a very easy way to pay (Paypal/Credit/Debit card)
Payments are processed instantly, and because payments are processed by paypal your clients have an ease of mind as it's backed up by the Paypal guarantee.

I do not like that they have a variety of packages where by the cheaper packages limit the amount of invoices you can create/clients that you can have in your system.

if you use the software on a regular basis for invoicing i would def. recommend to take one of the larger packages.

the invoicing is straight forward, no nonsense

The reports have changed since i last used them, and not for the better. There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email. This would be fine, IF THE ATTACHMENT WOULD OPEN. Too clunky now and the reporting features are counter intuitive and don't have the finesse of even basic accounting requirements anymore. AVOID THIS APP IF YOU WANT TO GET INFO FOR YOUR ACCOUNTANT EASILY - THIS IS NOT THE ONE FOR YOU

quick invoicing

loses invoices, cannot make progress bills off a single invoice, such as draws on a project.

Everything. I just wish people that have had their subscription for a long time should receive extra attention and or benefits. They would also be nice if there was some sort of credit line availability.

Ach payments take a bit longer than I’d like.

The software is extremely easy to use and it never has any problems like other software I have used.

There is nothing difficult to use about it.

Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.

Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.