Invoice2go Reviews

I like the way it helps me track my income and expence’s. I like that it helps me invoice my customers. It makes me look very professional. Customizable invoice layout is pretty easy.

The price is steep. I think Intuit’s similar product is $300. Some times when I convert an estimate to invoice it brings up another invoice. The sales tax has to be added each time even though I have saved items I repeatedly enter.

This app was fantastic for time tracking and well priced when I first started using it about 2 years ago

2 factor authentication, introduced around Oct 2020 is TERRIBLE
Price increase makes the app very expensive now.

I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

Product easy to use when on the road

Tough to update and make changes to clients creates multiple entries not templates to work off of
Arrangement of past invoices seems odd
Would like to have more options store important or unpaid items in a separate account.
Would like to have multiple account options for additional businesses

The style and layout of the whole system is extremely nice. It converts from mobile app to desktop. It allows real time updates of the data. Also restricting users access.

The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price. It is a nice software. But they are reaching too far in price. So I did not renew. And they locked all past data no access unless you renew. That's fine I keep copies. But leaves a bad taste for this company. Now using a free app which works for everything we need with out own custom db. But for others there are more reasonable companies that does not homd your data hostage.

Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.

Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.

Very easy to use and pricing made it very affordable

Not many options for a growing company that needs more features

Pretty easy to use, professional and sends out easily.

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found.
Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!.
I have been using invoice2go for over 6 years now.

Cost - that is all. Maybe just a little cheaper would be good.

Plenty of quick and effective support for any issues I have had recently

Not enough client numbers for invoices on basic program

Felt it was easy to use, and easy to teach others to enter clients an make an invoice

$&more

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well

This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol

No support
In the past you could call with a problem
Now you can chat with no results for a week

VERY user friendly for people who are not tech-savvy. Offers a lot of different features like customizing invoicing, estimates, appointment tracking, mile tracking, purchase orders, etc.

Every product/service description is automatically saved. Would like to enter products and services separately only to then add to each estimate and invoice.

I needed an easy to use invoicing software for my startup. After looking at several options (and even trying a couple of others-briefly) I found and started using Invoice2go. I like the simplicity, the ability to customize and their customer service is very responsive.

I haven’t had any issues. My bookkeeper has been wanting to integrate to Quickbooks and I just saw that feature has been added…so no complaints

I like how easy it was to use very user friendly

The fact that I could only do invoicing and process payments but i could not use it to pay contractors or vendors or to even do payroll

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

It’s sooo easy to use, being a single mum, a cater and running a business leave little time for paperwork. It’s simply user friendly and easy on the eyes. It makes it fun to do my invoices and estimates.

Want more for my money. I’m a single parent and I really struggle through out certain times of the year when it’s time to renew and the no option to pay by the month is not suitable for people in my situation.
I wish your loyal customers who stay on could have all the options applied. Kinda like a rewards incentive to keep your customers renewing

Easy to use . Nice customizing of invoices

No mass delete of previous years . Hard to update product changes in a large format

It was easy to navigate and use. I loved the templates. .It was reliable and I was able to create many subfolders for one year.

Since going onto internet and icloud and getting away from the computer desktop, it has become a nightmare. I lose invoices and have to recreate them which takes a lot of extra time!!!!