Invoice2go

4.3 (225)
Create & send professional invoices across every device

Overall rating

4.3 /5
(225)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.2/5

82%
recommended this app
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225 Reviews

Malcolm
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best fit for my business

Reviewed on 09/02/2018

I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.

Pros

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

Cons

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Bobby
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My recommendations

Reviewed on 31/05/2022

9 out of 10

Pros

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Cons

Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well

Brian
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

EXTREMELY DISAPPOINTED Con't

Reviewed on 01/02/2017

The limit of 2500 words in my previous review simply wasn't enough for me to extoll the virtues of the program. And so to continue:
' I am on speed dial to technical support. They know me by name. They are really nice people, but whenever they say they will get the engineers to look at the problem, that's the kiss of death. They have yet to resolve even one issue for me. They have never found a missing invoice ...not even one.
' This program has been a MAJOR source of STRESS for me and has cost me a ton of money; not to mention credibility with my customers.
' I have also discovered that old invoices are very difficult to collect from customers.
'For those of you who give it a good rating 'check back in your invoice database. Follow the sequence and see if they are all there. Odds are, you are missing invoices as well 'you may just not realize it.
' Why did I stick it out for so long? ...my database is extensive, I was established and I never stopped coping and hoping that they would fix this glitchy program.
' This morning I discovered two that more invoices (that I made up yesterday and emailed out), are missing; that was the last straw.
' I am switching to QuickBooks and I hope never to look back. I don't care how much it costs; if it works - it's a bargain!

Bobby
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

McKee

Reviewed on 15/08/2022

Multiple jobs each week which helps keep me aware of who owes what

Pros

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Cons

Adding a percentage automatically for credit card use directly to customer

Jim
Overall rating
  • Industry: Glass, Ceramics & Concrete
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional

Reviewed on 22/06/2022

Pros

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

Cons

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

Julie K
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

It was useful until it started rounding up

Reviewed on 30/07/2017

Pros

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

Cons

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

Anthony
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Mobility of invoicing

Reviewed on 06/07/2022

Very positive and it helps keep me organized , I’ve been using this system for well over 10 years.

Pros

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Cons

Accepting Apple Pay online and via text would be exceptional.

Tony
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great

Reviewed on 09/05/2022

Good

Pros

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

Cons

No direct phone calls with people. Always leave a message

Manny
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent services

Reviewed on 04/05/2022

Had problem with the constant billing upgrade is to pushing you to purchase but it’s all done right and make life easier with the Systems Customers is Awesome

Pros

Much better than the other big help for estimating paperwork and spending up payment

Cons

Really nice and clean looks to your invoice estimating and best collection with so many different ways to pay isa no Brains getting it done in half the time

Rod
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 19/06/2022

Absolutely fantastic. I love it. Wouldn’t know what to do without it. I shouldn’t be saying that you’ll put the price up on me next year 😆

Pros

Professional look of the inv and also it’s ability to give me a total for invoices that haven’t been paid and when overdue.

Cons

The fact it no longer is able to notify you when an invoice has been opened is a real downside from previously being able to.

Alan
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Invoice2go Customer Review

Reviewed on 01/03/2021

Great! We have referred many new customers based on our experiences and will continue to do so. My wife just started a new business called RepBizz and she bought a subscription

Pros

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Cons

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

Response from Invoice2go

Hey Alan! We are so grateful for your review and recommendation! Congratulations to your wife on opening up a new business, RepBizz! We are excited to help support you both on your journey with your businesses, and should you need anything, we are more than happy to help. Happy invoicing!

Barbara
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Invoice2go makes billing so easy!

Reviewed on 04/03/2022

I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business!

Pros

After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!

Cons

There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!

Jeri
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Bocephus

Reviewed on 08/03/2022

Pros

Pretty easy to use, professional and sends out easily.

Cons

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

David
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great simple to use invoicing software

Reviewed on 12/12/2020

Pros

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found.
Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!.
I have been using invoice2go for over 6 years now.

Cons

Cost - that is all. Maybe just a little cheaper would be good.

Response from Invoice2go

Hello David, we cannot thank you enough for this review of our product and customer support! We are ecstatic that we can keep your workflow professional and straightforward. Thank you for partnering with us for the past 6 years; we look forward to many more! Happy invoicing!

Brian
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

EXTREMELY DISAPPOINTED

Reviewed on 01/02/2017

I have been using Invoice2go for about two years now.
This is my story:
Invoices have disappeared from their database on a regular basis over the two years.
Fortunately, because I BCC all my invoices, I had backup copies in my email.
My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails.
When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice.
I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard.
When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue.
The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

Bob
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Big Office for a small operator

Reviewed on 10/03/2022

Great

Pros

Ease of use, carry in my backpocket, sync with laptop

Cons

Needs an eftpos connection such as square

Alternatives Considered

Xero

Reasons for Switching to Invoice2go

Was around before it
mike
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer beware

Reviewed on 23/06/2021

Horrible
I bought it owned it then the updates & renewable every year for something that you own
Stupid updates for more money that was not wanted

Pros

This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol

Cons

No support
In the past you could call with a problem
Now you can chat with no results for a week

Anais
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good for starters

Reviewed on 04/04/2021

I have used this software for about 5 years. Even though they continue to improve the system they still like a lot in the customer service department. Only buy it if you are able to self navigate then it’s okay, otherwise stay away.

Pros

That it is a okay software for cheap price. Once you grow you will need better software.

Cons

I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.

shasha
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Pretty Good, could be improved a bit.

Reviewed on 15/04/2019

Overall, it gets the job done and that's what really matters. No real complaints from me.

Pros

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

Cons

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

giovanni
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Invoice2go for extremely easy invoicing

Reviewed on 28/04/2020

Very easy to use, streamlined process, and extremely easy to get paid and organize your invoices and estimates.

Pros

Invoice2go is an extremely easy to use software/app to create and manage invoices and estimates with.
You can create invoices very easily in a web browser or from your app.

I love that it is fully integrated with paypal payments so you can give clients a very easy way to pay (Paypal/Credit/Debit card)
Payments are processed instantly, and because payments are processed by paypal your clients have an ease of mind as it's backed up by the Paypal guarantee.

Cons

I do not like that they have a variety of packages where by the cheaper packages limit the amount of invoices you can create/clients that you can have in your system.

if you use the software on a regular basis for invoicing i would def. recommend to take one of the larger packages.

Veronica
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

useless as tits on a bull

Reviewed on 28/03/2021

customer "Support" takes more than 24 hrs to respond and then closes the ticket when you don't respond quickly enough for their liking (even if you DID in fact respond...)

Pros

the invoicing is straight forward, no nonsense

Cons

The reports have changed since i last used them, and not for the better. There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email. This would be fine, IF THE ATTACHMENT WOULD OPEN. Too clunky now and the reporting features are counter intuitive and don't have the finesse of even basic accounting requirements anymore. AVOID THIS APP IF YOU WANT TO GET INFO FOR YOUR ACCOUNTANT EASILY - THIS IS NOT THE ONE FOR YOU

ken
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

construction company

Reviewed on 14/12/2016

Loses invoices, they vanish, and cannot be retrieved. I have noticed that I have lost invoices and they are completely gone, I called customer report if I can find the invoice number they can retrieve it?? Does me no good if it comes up missing and I don't see it gone. I don't understand why they can't find the Glitch in the software and guarantee me that it won't happen again. I am currently looking to find a better invoice software.

Pros

quick invoicing

Cons

loses invoices, cannot make progress bills off a single invoice, such as draws on a project.

Waylon
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and Efficient

Reviewed on 17/02/2022

I’ve always been a happy user. For the past 10 years or so, however long it’s been available to use

Pros

Everything. I just wish people that have had their subscription for a long time should receive extra attention and or benefits. They would also be nice if there was some sort of credit line availability.

Cons

Ach payments take a bit longer than I’d like.

Karen
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

You will not be disappointed

Reviewed on 25/01/2022

I really like it because it has freed up a lot of time, I would have been spending trying to get data out of a software program that was too hard to operate or understand.

Pros

The software is extremely easy to use and it never has any problems like other software I have used.

Cons

There is nothing difficult to use about it.

Jared
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Just another invoicing app

Reviewed on 28/10/2020

Pros

Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.

Cons

Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.

Response from Invoice2go

Hello Jared,
Thank you for your feedback and review of our software. There may be some confusion we would love to clear up. We did want to let you know that our invoices will show the status of the document, for example, "sent," "opened," and "overdue." Please check out our help center article here to view more details on this and other statuses https://support.2go.com/hc/en-us/articles/223965287-How-To-See-The-Status-Of-Your-Documents. Glad to hear you enjoy our invoicing, expense tracking, and our UI. We have recently been working on more improvements, so be on the lookout for those changes. Thanks, Jared!