CallHippo

4.4 (638)
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Cloud-based phone system for sales, support & growing teams

Overall rating

4.4 /5
(638)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.6/5

87%
recommended this app
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638 Reviews

Vipul
Vipul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellence Service

Reviewed on 08/01/2024

My experience with their support team and my account rep has been very positive. We take calls from...

My experience with their support team and my account rep has been very positive. We take calls from several different countries and I've never noticed any problems with call quality or downtime.

Pros

Unbeatable rates, amazing quality calls, friendly staff, and super responsive! Best value in the market!

Cons

They should have to improve more DID countries

Ankush
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback for the callhippo

Reviewed on 20/09/2024

The analytics tools provide actionable insights, helping teams assess performance and make informed...

The analytics tools provide actionable insights, helping teams assess performance and make informed decisions.Good customer support and helpful resources make it easier for users to resolve issues and get the most out of the platform.

Pros

User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep learning curve.

Cons

he range of features, including call tracking, call recording, and IVR, enhances functionality and improves customer service.

Shamim
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Product

Reviewed on 26/02/2025

Not able to pay using UPI /CC. Not sure how i can pay

Not able to pay using UPI /CC. Not sure how i can pay

Pros

Good Quality and net work and connectivity

Cons

Not able to send SMS with plane asking more amount

Daniel
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

it's a fraud !!!

Reviewed on 01/11/2023

Pros

when we used it over a year ago . we had customer service in the Philippines and I BeLive it worked ok

Cons

it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !! i emailed customer service few times and they refuse to credit the next year . i have never heard of such thing !!! be carful !!!1

Bhavesh
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User Friendly

Reviewed on 11/12/2024

Callhippo's interface is really easy to use, there are no disconnects or network issues.

Callhippo's interface is really easy to use, there are no disconnects or network issues.

Pros

The Open Dailer feature is a very good feature on Call Hippo, it has very good access for dialing and it shows all the numbers and names that we dail on the dialer

Cons

I do not have anything to least about CallHippo, because all the features in CallHippo software are good

marco
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

best centralized service

Reviewed on 23/01/2025

it is amazing because I have control in all my team members

it is amazing because I have control in all my team members

Pros

I like the automations and template to sending automatic messages

Cons

I can connect all my members in one place

ziya
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great App easy to install and use.

Reviewed on 19/02/2025

My overall experiance with callhippo is excellent.

My overall experiance with callhippo is excellent.

Pros

Support Team Is doing a wonderful job but i have issues with the billing part [sensitive content hidden] was very helpful may god bless him.

Cons

the billing part which i don't understand how it works.

Adil
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback from 10Times

Reviewed on 03/02/2025

Pros

Call quality, even recording quality is good.

Cons

Nothing as such but customer support is good and Mr [sensitive content hidden] helped me in midnight to fix this.

Nathaneal
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

feedback call hippo

Reviewed on 07/02/2025

Pros

call connectivity is good and the support team is good

Cons

no cons as of now it is working efficiently

Priyanka
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback - Clearhouse

Reviewed on 31/01/2025

Pros

The service was good. My issue is resolved now. Thank you for your help [sensitive content hidden]

Vijaya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best Service providers.

Reviewed on 24/10/2024

We have been using call hippo for almost a year now and we had a smooth transistion initially, User...

We have been using call hippo for almost a year now and we had a smooth transistion initially, User friendly admin portal and the 24/7 service they render is truely commendable. The flexibility on the payment mode is an added advantage.

Pros

The Service, Quality and the pricing is what Callhippo can offer. The call hippo team is always there and we appreciate their patience in understanding the issues and the response to our queries.

Cons

Nothing serious, the Dailer design can be modified.

Shyamal
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlined Communication with CallHippo

Reviewed on 24/10/2024

Overall, my experience with CallHippo has been very positive. The platform has significantly...

Overall, my experience with CallHippo has been very positive. The platform has significantly improved our communication processes, allowing us to maintain
better relationships with our clients. Customer support has been responsive and helpful whenever we've needed assistance. Since adopting CallHippo, our
productivity has increased, making it a valuable tool for our business. I would highly recommend CallHippo to other businesses looking for a reliable
communication solution.

Pros

What I liked most about CallHippo is its user-friendly interface and the ability to easily set up virtual phone numbers. This feature has allowed my team to
communicate effectively with clients across different regions, enhancing our global outreach. The call quality is consistently clear, and the integration
with our CRM system has made managing customer interactions seamless.

Cons

One aspect I liked least was the initial learning curve with some advanced features. While the platform is generally intuitive, navigating through the more
complex functionalities took a bit of time for my team to fully grasp. However, once we got the hang of it, the benefits were clear.

Saurabh
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CallHippo Honest Review

Reviewed on 14/11/2024

Overall it is a good experience and would recommend it for calling and tracking

Overall it is a good experience and would recommend it for calling and tracking

Pros

Call Quality
Productivity tracking
Easy to use
Works in low-coverage areas also

Cons

Sometimes it disconnects automatically when we are on call

Jobin
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

High quality VOIP in pocket friendly pricing

Reviewed on 24/09/2024

Excellent web app. Very quick and responsive customer support. The call quality is also quite good.

Excellent web app. Very quick and responsive customer support. The call quality is also quite good.

Pros

It is one of the only VOIP services I used that provides an easy-to-use dashboard, with almost every feature readily available.

Cons

I haven't noticed too many issues as of now. However, the frequent verification for numbers can be reduced.

Rohit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Calling Software for any Business

Reviewed on 09/12/2024

CallHippo offers a seamless setup and onboarding experience, delivers exceptional call quality and...

CallHippo offers a seamless setup and onboarding experience, delivers exceptional call quality and reliability, provides outstanding customer support, ensures great value for money, and stands out with its versatile features tailored to enhance productivity.

Pros

The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative.
Also, I would like to specially mention the Customer Support team who are always helpful easy to approach.

Also, Integration Capabilities with other CRM tools are wonderful and easy.

Cons

Did not encounter any issue with the platform.

Shirley
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Comment on service & Representative

Reviewed on 03/12/2024

Too early to comment . I would request if this survey can be rolled out later span of time as i get...

Too early to comment . I would request if this survey can be rolled out later span of time as i get to use this AAP more

Pros

I can comment much about the AAP as i use it to the full.. I have just started so far good.
However i would appreciate prompt help and action from [sensitive content hidden]. Good process and prouduct knowledge with excellent customer service and connection

Cons

Too early to comment. I feel these questions can be rolled out to the new user with span of time as he/she gets to experience Call Hippo deeply

Kamal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Customer Support

Reviewed on 26/03/2024

Sudhanshu was great to assist to fix the issue.

Sudhanshu was great to assist to fix the issue.

Pros

Real time assistance from support team, Thanks

Cons

As far as there is no concern about the dialer system software.

Aditya
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seamless Communication with CallHippo - Highly Recommend!

Reviewed on 24/05/2024

Pros

CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially those new to call center solutions. Users also appreciate its call recording, routing, voicemail features, and integrations with other tools. International calling capabilities are a major perk for globally operating businesses.

Cons

While CallHippo is praised for affordability and ease of use, some users found pricing plans confusing and call quality inconsistent. Difficulty canceling service and limitations with SMS receiving were also mentioned. Consider these factors if you're evaluating CallHippo for your business.

Ashish
Overall rating
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The staff is incredibly supportive and helpful.

Reviewed on 18/04/2024

They boast a highly skilled and experienced staff that is fully dedicated to their work.

They boast a highly skilled and experienced staff that is fully dedicated to their work.

Pros

CallHippo provides excellent call quality, and I've never encountered any echo or other issues while using their services.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Service

Reviewed on 02/06/2024

Pros

Dependable and consistent Service. I have not felt any difference between a Land Line and the Call Hippo Service.

Cons

Nothing to not like about... I like Call Hippo Services...

Abbas
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding

Reviewed on 19/07/2024

Outstanding partner in business development

Outstanding partner in business development

Pros

best Call Quality
perfect Call Recording
Voicemail facility

Cons

Nothing to mention, everything is perfect

Tarun
Overall rating
  • Industry: Computer & Network Security
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly and easy to use

Reviewed on 04/07/2024

Pros

No call drops and excellent service call record update immediate

Cons

nothing compared to other software no specific

Asela
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Average service, good support team.

Reviewed on 23/08/2024

Overall, it's an average service. The support staff is very friendly and they try to give their...

Overall, it's an average service. The support staff is very friendly and they try to give their fullest support. I had chats with Yash & Roshan. They both were very helpful in solving the issues I faced.

Pros

It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately.

Cons

I'm sure many bugs can be found in this product. I found a few by just using it for one or two days.

Examples:

1. To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support.
2. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login.

Ultric
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful team!

Reviewed on 10/10/2024

It was good, i was able to test all the features well.

It was good, i was able to test all the features well.

Pros

That in times of need, the support was understanding and helpful to my business needs.

Cons

In selecting a new number, the USA State should be shown with the city in the location options as many USA cities are the same in different states

Murugan
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Experience

Reviewed on 08/03/2024

Pros

Structure of CallHippo which is very easy/simple to understand ... Great Customer Support

Cons

Nothing as of now as my experience is really great/amazing and going pretty well for now