Homebase Reviews
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1067 Reviews
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Employee Scheduling and Time management made easy
Reviewed on 09/11/2023
Pros
I have used Homebase for employee scheduling and time tracking for 2 years. It has made the job of keeping track of employee availability, leave of absence, and labor so much easier. So I spend more time on the development of other areas of my work.
Cons
Honestly, all the features that I would want are supported by Homebase on different product packages.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Homebase is perfect for scheduling our staff.
Reviewed on 23/10/2024
After using it with our restaurant staff, our golf staff decided to use this as well, after hearing...
After using it with our restaurant staff, our golf staff decided to use this as well, after hearing how easy it was to use and set up.
Pros
We like that our employees can be notified of schedule changes quickly, and they have the ability to trade shifts.
Cons
We are very happy with Homebase. We have no cons.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Its a total scam and not worth it
Reviewed on 04/01/2024
terrible- it is very hard to see the schedule and use and for the minimal function a small company...
terrible- it is very hard to see the schedule and use and for the minimal function a small company needs it is very expensive and we have never been a priority with the company at all- they don't care about the little guy
Pros
If you had a large company it might be useful to you but unless you use all the features it is a waste of money.
Cons
It is very expensive. The support is terrible and takes a week to do anything. If you sign up and want to cancel 2 months later you still have to pay for the entire year. it is a scan to make money
- Industry: Research
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Student Review of Homebase
Reviewed on 30/09/2024
My overall experience with Homebase has been outstanding. It has streamlined our operations and...
My overall experience with Homebase has been outstanding. It has streamlined our operations and boosted team productivity significantly.
Pros
I absolutely love how Homebase simplifies scheduling and time tracking. The intuitive interface makes it easy to manage my team's shifts and communicate effectively.
Cons
Sometimes the mobile app can be a bit slow or glitchy, which can be frustrating when I'm on the go. I also wish there were more customization options for reports.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app, could still be a bit better
Reviewed on 17/10/2024
Pros
It's very easy to use/learn and very new users friendly.
Cons
more addon would be uselful to be able to use homebase to his maximum potention, example adding notes to employees to have easy access to their preference in schedule.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great app for your entire team!
Reviewed on 04/11/2024
This app is very useful! You can communicate with your entire team through group message threads or...
This app is very useful! You can communicate with your entire team through group message threads or individually. Homebase makes onboarding tasks simple and convenient.
Pros
Scheduling- it’s easy to request time off, pick up shifts, drop or trade shifts.
I love how your able to view your schedule as well as see which team members you will be working with on certain shifts.
Cons
I like everything on Homebase! No complaints!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent for Scheduling and Team Communication
Reviewed on 26/10/2024
Overall, it has been a wonderful project for scheduling. Our team loves that they get the email...
Overall, it has been a wonderful project for scheduling. Our team loves that they get the email updates and know when a schedule has been published. We also use the in-app communication platform a lot for people to swap shifts, which is really helpful.
Pros
An easy system to keep everyone up to date on schedules, changes to scheduling and availability.
Cons
It could be tricky sometimes to set roving or static availabilities, without then having to change the entire schedule but it did seem to improve mostly after speaking to customer service!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good service to have for your business
Reviewed on 23/10/2024
This system help your business flow a little better.
This system help your business flow a little better.
Pros
I like that I can keep up with my employee time
Cons
I can only have at one location for free
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Homebase is a Great Option for Scheduling Employees
Reviewed on 19/10/2024
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling....
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling. Working full time along with a few part time jobs, seamless scheduling is important and Homebase is perfect for my needs.
Pros
One of the features I like most about Homebase is the ease of scheduling feature. I can pick up shifts, swapping shifts, and track myhours. As a part time worker who also works full time at another company, seamless scheduling is a critical feature.
Cons
Because my part time company requires sign in and sign out sheets, the time clock feature isn't a feature I use but it pops up everytime. It is likely a feature I do not know how to change settings for.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good App minor flaw
Reviewed on 14/10/2024
Pros
Free, Easy to use, very functional, easy for employees to use
Cons
Forces you to pay to use the feature that allows employees to only be able to view their personal schedule
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Homebase is intuitive and organized.
Reviewed on 21/05/2024
I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was...
I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.
Pros
1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around.
4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping
Cons
New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.
Alternatives Considered
JobberReasons for Switching to Homebase
Jobber has a schedule issue. It has many hoops to go through to get a “run” or shift together. It does a good job with the customer end but not the employee end. I need to tell the employee when to come into work to prepare for the “job”. I can’t leave that up to the employee. If I screw up then it’s on me but I’d rather not leave that up to the employee to screw up.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied healthcare manager
Reviewed on 13/12/2023
Switching to homebase has made our staff much more efficient.
Switching to homebase has made our staff much more efficient.
Pros
Homebase employee scheduling is very user friendly and adaptable to meet our individual needs.
Cons
I wish the PTO tracking was more adaptable.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Homebase is the way to go!
Reviewed on 27/10/2023
Pros
I love homebase! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect!
Cons
The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Home base for Home Care (Family Caregiver &/or smaller settings = 5 STARS!!)
Reviewed on 16/05/2024
Pros
Everything! From the ease of use, all the way into how easily we could manage/edit/change everything! I have honestly been on both sides of using this app, within the health / home care settings! It’s great all the way around, from both points of view!
Cons
Unknown. No answer. Nothing to complain about or no dislikes come to mind initially!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Homebase for time tracking and time sheet approval
Reviewed on 25/03/2024
I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping...
I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping system. Additionally, Homebase has a significant number of additional features for organizations who are looking for a all-in-one solution.
Pros
Homebase has a straightforward interface that anyone can learn quickly. The ability for employees and managers to access timesheets via an online portal and also via a smartphone app makes Homebase very convenient to use.
Cons
We pair Homebase with another payroll system. The integration between the two was easy to set up initially, but we have had some challenges getting new employee data to synchronize properly.
- Industry: Oil & Energy
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Meticulous evaluation based on key factors
Reviewed on 17/06/2024
Streamlining administrative tasks with great customization.
Streamlining administrative tasks with great customization.
Pros
There is overall cost benefits ratio to ensure affordability without compromising on quality. Provides a curated list of insights which are key to growth. It is easy to use and implement.
Cons
I didn't notice any negatives with the tool. Everything is as expected. The ease of use and available features are worth appreciating.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
FREE Scheduling / Messaging
Reviewed on 28/11/2023
Have been blessed with the ability to utilize a free app that allows me to schedule crew members &...
Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.
Pros
Allows volunteer ambulance team members to communicate & monitor schedule on the go. If an emergency happens we can communicate with each other remotely.
Cons
Messages are at times delayed. I don't "blame" Homebase due to the quality of our cell service in our area has been poor the past few months.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Homebase is a LIFESAVER!
Reviewed on 25/01/2024
Pros
100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well.
Cons
No cons so far! I am enjoying Homebase in every catagory :)
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good options but struggles at times
Reviewed on 28/03/2024
Pros
We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.
Cons
The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GREAT SYSTEM - especially GPS Timeclock - and scheduling.
Reviewed on 29/05/2024
It's a great software for small companies.
It's a great software for small companies.
Pros
Timeclock
Timesheets
Staff Availability
and Time Off Requesting
Customer Service
Cons
Cannot tailor features, such as; timeclock, overtime allowable, break waivers to specific employees / managers
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Homebase Important Features
Reviewed on 29/08/2024
Pros
Homebase provides scheduling, payroll, and time clock support. It is very user friendly and offers multiple features in one platform.
Cons
Least likeable feature is the lack of capabilities for employees to pick up shifts outside of their scheduled hours.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Onboarding Capabilities With Homebase
Reviewed on 29/08/2024
Pros
Homebase not only makes employee scheduling easy, it also comes with amazing onboarding features.
Despite offering lots of features, using and understanding Homebase is easy.
Cons
Well, Homebase has not disappointed as a business tool.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Simple and Easy to Use Tool
Reviewed on 14/06/2024
Would highly recommend this tool for business that don't need complex employee management or any...
Would highly recommend this tool for business that don't need complex employee management or any foo-foo extra features.
Pros
Homebase was a great tool, straight-forward, and simple to use. The user interface was super easy to navigate, really no learning curve to use the tool. Everything was a simple click away to get what I really needed out of the tool.
Cons
Nothing! It served it's purpose extremely well!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good service
Reviewed on 12/08/2024
Easy to use and to navigate and very helpfull
Easy to use and to navigate and very helpfull
Pros
Worked hours and time of clock in for employees
Cons
there is nothing that we don't like about this services.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great features
Reviewed on 04/04/2024
Pros
It’s free to use! Granted less features but still a excellent offering for no investment
Cons
The only issue I have is repeated to being a free user with paid access I would have zero complaints. Staff do say there are times when clocking in gets a little difficult. Creates some clean up at payroll time