Homebase

4.6 (1,067)
Write a Review!
The everything app for hourly teams and local businesses

Overall rating

4.6 /5
(1,067)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.5/5

93%
recommended this app
Sort by

1067 Reviews

Kamyar
Kamyar
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Employee Scheduling and Time management made easy

Reviewed on 09/11/2023

Pros

I have used Homebase for employee scheduling and time tracking for 2 years. It has made the job of keeping track of employee availability, leave of absence, and labor so much easier. So I spend more time on the development of other areas of my work.

Cons

Honestly, all the features that I would want are supported by Homebase on different product packages.

Marti
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Homebase is perfect for scheduling our staff.

Reviewed on 23/10/2024

After using it with our restaurant staff, our golf staff decided to use this as well, after hearing...

After using it with our restaurant staff, our golf staff decided to use this as well, after hearing how easy it was to use and set up.

Pros

We like that our employees can be notified of schedule changes quickly, and they have the ability to trade shifts.

Cons

We are very happy with Homebase. We have no cons.

Jennifer
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Its a total scam and not worth it

Reviewed on 04/01/2024

terrible- it is very hard to see the schedule and use and for the minimal function a small company...

terrible- it is very hard to see the schedule and use and for the minimal function a small company needs it is very expensive and we have never been a priority with the company at all- they don't care about the little guy

Pros

If you had a large company it might be useful to you but unless you use all the features it is a waste of money.

Cons

It is very expensive. The support is terrible and takes a week to do anything. If you sign up and want to cancel 2 months later you still have to pay for the entire year. it is a scan to make money

Sujal
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Student Review of Homebase

Reviewed on 30/09/2024

My overall experience with Homebase has been outstanding. It has streamlined our operations and...

My overall experience with Homebase has been outstanding. It has streamlined our operations and boosted team productivity significantly.

Pros

I absolutely love how Homebase simplifies scheduling and time tracking. The intuitive interface makes it easy to manage my team's shifts and communicate effectively.

Cons

Sometimes the mobile app can be a bit slow or glitchy, which can be frustrating when I'm on the go. I also wish there were more customization options for reports.

Émile
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great app, could still be a bit better

Reviewed on 17/10/2024

Pros

It's very easy to use/learn and very new users friendly.

Cons

more addon would be uselful to be able to use homebase to his maximum potention, example adding notes to employees to have easy access to their preference in schedule.

Presley
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great app for your entire team!

Reviewed on 04/11/2024

This app is very useful! You can communicate with your entire team through group message threads or...

This app is very useful! You can communicate with your entire team through group message threads or individually. Homebase makes onboarding tasks simple and convenient.

Pros

Scheduling- it’s easy to request time off, pick up shifts, drop or trade shifts.
I love how your able to view your schedule as well as see which team members you will be working with on certain shifts.

Cons

I like everything on Homebase! No complaints!

Morgan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent for Scheduling and Team Communication

Reviewed on 26/10/2024

Overall, it has been a wonderful project for scheduling. Our team loves that they get the email...

Overall, it has been a wonderful project for scheduling. Our team loves that they get the email updates and know when a schedule has been published. We also use the in-app communication platform a lot for people to swap shifts, which is really helpful.

Pros

An easy system to keep everyone up to date on schedules, changes to scheduling and availability.

Cons

It could be tricky sometimes to set roving or static availabilities, without then having to change the entire schedule but it did seem to improve mostly after speaking to customer service!

tracy
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

good service to have for your business

Reviewed on 23/10/2024

This system help your business flow a little better.

This system help your business flow a little better.

Pros

I like that I can keep up with my employee time

Cons

I can only have at one location for free

Angie
Overall rating
  • Industry: Entertainment
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Homebase is a Great Option for Scheduling Employees

Reviewed on 19/10/2024

Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling....

Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling. Working full time along with a few part time jobs, seamless scheduling is important and Homebase is perfect for my needs.

Pros

One of the features I like most about Homebase is the ease of scheduling feature. I can pick up shifts, swapping shifts, and track myhours. As a part time worker who also works full time at another company, seamless scheduling is a critical feature.

Cons

Because my part time company requires sign in and sign out sheets, the time clock feature isn't a feature I use but it pops up everytime. It is likely a feature I do not know how to change settings for.

Edward
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good App minor flaw

Reviewed on 14/10/2024

Pros

Free, Easy to use, very functional, easy for employees to use

Cons

Forces you to pay to use the feature that allows employees to only be able to view their personal schedule

Rebekah
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Homebase is intuitive and organized.

Reviewed on 21/05/2024

I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was...

I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.

Pros

1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around.
4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping

Cons

New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.

Alternatives Considered

Jobber

Reasons for Switching to Homebase

Jobber has a schedule issue. It has many hoops to go through to get a “run” or shift together. It does a good job with the customer end but not the employee end. I need to tell the employee when to come into work to prepare for the “job”. I can’t leave that up to the employee. If I screw up then it’s on me but I’d rather not leave that up to the employee to screw up.
Brooke
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very satisfied healthcare manager

Reviewed on 13/12/2023

Switching to homebase has made our staff much more efficient.

Switching to homebase has made our staff much more efficient.

Pros

Homebase employee scheduling is very user friendly and adaptable to meet our individual needs.

Cons

I wish the PTO tracking was more adaptable.

Amanda
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Homebase is the way to go!

Reviewed on 27/10/2023

Pros

I love homebase! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect!

Cons

The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Home base for Home Care (Family Caregiver &/or smaller settings = 5 STARS!!)

Reviewed on 16/05/2024

Pros

Everything! From the ease of use, all the way into how easily we could manage/edit/change everything! I have honestly been on both sides of using this app, within the health / home care settings! It’s great all the way around, from both points of view!

Cons

Unknown. No answer. Nothing to complain about or no dislikes come to mind initially!

John
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Homebase for time tracking and time sheet approval

Reviewed on 25/03/2024

I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping...

I can strongly recommend Homebase for a small organization looking for a straightforward timekeeping system. Additionally, Homebase has a significant number of additional features for organizations who are looking for a all-in-one solution.

Pros

Homebase has a straightforward interface that anyone can learn quickly. The ability for employees and managers to access timesheets via an online portal and also via a smartphone app makes Homebase very convenient to use.

Cons

We pair Homebase with another payroll system. The integration between the two was easy to set up initially, but we have had some challenges getting new employee data to synchronize properly.

Andrea
Overall rating
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meticulous evaluation based on key factors

Reviewed on 17/06/2024

Streamlining administrative tasks with great customization.

Streamlining administrative tasks with great customization.

Pros

There is overall cost benefits ratio to ensure affordability without compromising on quality. Provides a curated list of insights which are key to growth. It is easy to use and implement.

Cons

I didn't notice any negatives with the tool. Everything is as expected. The ease of use and available features are worth appreciating.

Bobbie
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

FREE Scheduling / Messaging

Reviewed on 28/11/2023

Have been blessed with the ability to utilize a free app that allows me to schedule crew members &...

Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.

Pros

Allows volunteer ambulance team members to communicate & monitor schedule on the go. If an emergency happens we can communicate with each other remotely.

Cons

Messages are at times delayed. I don't "blame" Homebase due to the quality of our cell service in our area has been poor the past few months.

Leila
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Homebase is a LIFESAVER!

Reviewed on 25/01/2024

Pros

100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well.

Cons

No cons so far! I am enjoying Homebase in every catagory :)

Bryan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good options but struggles at times

Reviewed on 28/03/2024

Pros

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Cons

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Stephanie
Overall rating
  • Industry: Performing Arts
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GREAT SYSTEM - especially GPS Timeclock - and scheduling.

Reviewed on 29/05/2024

It's a great software for small companies.

It's a great software for small companies.

Pros

Timeclock
Timesheets
Staff Availability
and Time Off Requesting
Customer Service

Cons

Cannot tailor features, such as; timeclock, overtime allowable, break waivers to specific employees / managers

Asha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Homebase Important Features

Reviewed on 29/08/2024

Pros

Homebase provides scheduling, payroll, and time clock support. It is very user friendly and offers multiple features in one platform.

Cons

Least likeable feature is the lack of capabilities for employees to pick up shifts outside of their scheduled hours.

Mladera
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Onboarding Capabilities With Homebase

Reviewed on 29/08/2024

Pros

Homebase not only makes employee scheduling easy, it also comes with amazing onboarding features.
Despite offering lots of features, using and understanding Homebase is easy.

Cons

Well, Homebase has not disappointed as a business tool.

Rachel
Overall rating
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple and Easy to Use Tool

Reviewed on 14/06/2024

Would highly recommend this tool for business that don't need complex employee management or any...

Would highly recommend this tool for business that don't need complex employee management or any foo-foo extra features.

Pros

Homebase was a great tool, straight-forward, and simple to use. The user interface was super easy to navigate, really no learning curve to use the tool. Everything was a simple click away to get what I really needed out of the tool.

Cons

Nothing! It served it's purpose extremely well!

Elvi
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good service

Reviewed on 12/08/2024

Easy to use and to navigate and very helpfull

Easy to use and to navigate and very helpfull

Pros

Worked hours and time of clock in for employees

Cons

there is nothing that we don't like about this services.

joey
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great features

Reviewed on 04/04/2024

Pros

It’s free to use! Granted less features but still a excellent offering for no investment

Cons

The only issue I have is repeated to being a free user with paid access I would have zero complaints. Staff do say there are times when clocking in gets a little difficult. Creates some clean up at payroll time